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Crowne Plaza Shanghai Pujiang by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Shanghai Pujiang by IHG

Meeting facility
Pool
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 3701 Chenhang, Minhang District, Shanghai, 201114
  • Shanghai Oriental Sports Center
    ‪10 min drive‬
  • Shanghai Jiao Tong University
    ‪12 min drive‬
  • Shanghai World Expo Center
    ‪12 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard

Minibar, in-room safe, soundproofing, iron/ironing board

2 Double Standard

  • Sleeps 4
  • 2 Double Beds

Standard Room, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub, Club Lounge Access

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, Accessible Bathtub, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Minibar, in-room safe, soundproofing, iron/ironing board

1 Bedroom Suite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Upgrade Standard Room

Minibar, in-room safe, soundproofing, iron/ironing board

Upgrade Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Double Beds

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About this property

Crowne Plaza Shanghai Pujiang by IHG

4.5-star Shanghai hotel, connected to the convention center in Minhang
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Crowne Plaza Shanghai Pujiang by IHG offers 319 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a library, a vending machine, and a garden. Onsite parking is available (surcharge).

Crowne Plaza Shanghai Pujiang by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Crowne Plaza Shanghai Pujiang by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 64 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 138 for adults and CNY 69 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Health club
  • Sauna
  • Hot tub
The following facilities are closed on Sunday, Friday, and Saturday:
  • Bar/lounge
  • Health club
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 358.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Towels fee: CNY 0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children
  • Self parking fee: CNY 64 per night
  • Rollaway bed fee: CNY 358.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Shanghai Pujiang Hotel
Crowne Plaza Pujiang Hotel
Crowne Plaza Pujiang
Crowne Plaza Shanghai Pujiang
Crowne Plaza Shanghai Pujiang by IHG Hotel
Crowne Plaza Shanghai Pujiang an IHG Hotel
Crowne Plaza Shanghai Pujiang by IHG Shanghai
Crowne Plaza Shanghai Pujiang by IHG Hotel Shanghai

Crowne Plaza Shanghai Pujiang by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 16 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very good hotel, outskirts of the centre, great selection of food.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Stayed 2 nights in Mar 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 8 nights in Oct 2023

4/10 Poor

Zhijian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The central AC is not working. So hot! They did give us a fan, but for a five star, it’s not acceptable not to have a working AC.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah, Colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, and you can’t beat the price. The whole facility was clean and enjoyable, and the staff was great. While the hotel claims to have AC, it is central and turned off in December. When we arrived, our rooms were set at 26C. That’s WAY too warm for just sitting still, let alone sleeping! There was a tiny window to open that managed to cool the room by a couple degrees by the next morning, but it was still very warm. The location is probably great for conferences or work meetings, but I probably wouldn’t recommend it for tourists wanting to see the real Shanghai. It’s at least 30 minutes to the metro if you walk, and at least another 30 before you’re close enough to the tourist attractions to get off the metro. We came here at the end of our trip for some quiet and luxury, and we were glad we didn’t choose it for our whole stay in Shanghai simply because of the location. The hotel was amazing, though. We ate at two of the hotel restaurants (both delicious), and the entire hotel has a very comfortable atmosphere. As long as you’re not looking for something in the city center or walking distance to the metro, I would highly recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Eliyahu

Stayed 3 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
A short but very comfortable stay for work. The only issue I had was with breakfast as it was included on the hotels.com booking but the hotel said it wasn't. I am not sure with whom the problem lay. They allowed me some breakfast! Overall a very nice hotel.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The AC didn’t work properly so I had to turn it down to 17 celsius but the room wasn’t still cool enough and extremely humid. The front desk staffs were ok, though there was only 1 staff covering 10 other customers during check-in. Yet some other staffs at the desk weren’t doing anything so I wonder how they leverage their staffs.
Stayed 1 night in Aug 2019

10/10 Excellent

Natali, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, but a little bit far from the city center (but it's reflected in the price). I suggest taking Didi to/from subway station, very cheap and convenient.
Stayed 5 nights in May 2019

10/10 Excellent

Pam, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service
This is the best Crowne Plaza I ever stayed. The staffs are very helpful and do the wonderful job to make our stay so enjoyable and comfortable. Since I am platium IHG member so I got upgraded to a better room and also provided fruits and drinks to us. I definitely will stay here again.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great place, Great service
Stayed 4 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Michael, Tennessee

Liked: Cleanliness, staff & service, room comfort
Way too many people at breakfast. Bus loads of people long lines, no real seating. Besides that it was great. Spa was closed for Foot Massages.
Stayed 8 nights in Jan 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and it shows.
This hotel has not been open very long - hence the reason why there are no reviews so far. It is a very large hotel offering everything a modern hotel should. The decor is very striking and modern, the facilities all state of the art. But, as you might expect there are some teething problems. The staff are all eager to please having been well trained no doubt but the standard of spoken English is not that good as yet. The rooms I had was enormous with a bathroom which could be seen or hidden as preferred, a wet room and good wardrobe space The TV was not fully functional in that it had no international channels The WiFi is strong and efficient I sampled the buffet dinner in the on site cafe which was very good value for money (drinks included) and the range of dishes was good. However, there was not adequate labeling so you weren't sure what was what. And the dishes were sometimes left out a little too long so started to be past their best. The Breakfast Buffet offered an extensive choice all presented in good order. The problem is that the hotel appears to be in the middle of nowhere with nothing in the way of restaurants and bars nearby. In addition, taxis have difficulty finding it so you may have to wait a while. It has all the indications of being a top rate luxury hotel ...eventually.
Stayed 3 nights in Sep 2017

10/10 Excellent

ChingChin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Ho

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Air conditioner and refrigerator were not function
The air conditioner and refrigerator did not function well. The overall customer service was quite good. They took actions to try ti fix the issues timely although the results was negative.
Stayed 3 nights in Mar 2024

8/10 Good

chanwoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Dec 2023

10/10 Excellent

Chenling

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mitake

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t read the letter from room service, but I really appreciate that this kind of "Omotenashi" never have at the other country hotels.
Stayed 3 nights in Aug 2023

8/10 Good

Vincent, Taipei City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Above average
Stayed 1 night in Jun 2023

8/10 Good

Gorka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Yu Tien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Yu Tien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021