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Hyatt Regency Hong Kong, Sha Tin

4.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Hong Kong, Sha Tin

Outdoor pool
Exterior
Suite, Harbor View (Regency) | Minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Studio, 1 King Bed | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Air conditioning

Explore the area

Map
18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin
  • Chinese University of Hong Kong
    5 min walk
  • Sha Tin Race Course
    3 min drive
  • Ma On Shan Promenade
    4 min drive
  • Hong Kong (HKG-Hong Kong Intl.)
    39 min drive

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Studio, 1 King Bed

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms (Two Twin)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms (Two Twin)

  • 1281 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Harbor View

  • 376 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Regency)

Minibar, in-room safe, desk, blackout drapes

Executive Suite (Regency)

  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Harbor View (Regency)

Minibar, in-room safe, desk, blackout drapes

Suite, Harbor View (Regency)

  • 678 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Harbor View

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms (One King One Twin)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms (One King One Twin)

  • 1206 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Two-Bedroom Deluxe Executive Suite

Two-Bedroom Deluxe Executive Suite | Minibar, in-room safe, desk, blackout drapes

Two-Bedroom Deluxe Executive Suite

  • 1700 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms (Two King)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Bedrooms (Two King)

  • 1281 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom, Harbor View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Bedroom, Harbor View

  • 678 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Regency)

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Bedroom

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Business Lounge Access

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Harbor View

  • 387 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Hong Kong, Sha Tin

4.5-star Sha Tin hotel with coffee shop/cafe
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hyatt Regency Hong Kong, Sha Tin offers 562 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hyatt Regency Hong Kong, Sha Tin features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 12 meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a spa tub, and a 24-hour fitness center. Onsite parking is available (surcharge).

Hyatt Regency Hong Kong, Sha Tin has designated areas for smoking.

A complimentary manager's reception is offered each day.
Cafe - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Sha Tin 18 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tin Tin Bar - This bar serves light fare only. Happy hour is offered.
Patisserie - This coffee shop serves breakfast and light fare.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (HKD 240 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 242 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Cafe
  • Patisserie
  • Sha Tin 18
  • Tin Tin Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 24 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 242 per person
  • Self parking fee: HKD 240 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hotel Sha Tin Hong Kong
Hyatt Regency Sha Tin Hong Kong
Hyatt Sha Tin Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hong Kong Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel
Hyatt Regency Hong Kong, Sha Tin Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel Sha Tin

Hyatt Regency Hong Kong, Sha Tin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1073 reviews" "
Rating 8 - Good. 366 out of 1073 reviews" "
Rating 6 - Okay. 100 out of 1073 reviews" "
Rating 4 - Poor. 38 out of 1073 reviews" "
Rating 2 - Terrible. 36 out of 1073 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

REGINALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Francis Kai Chao

Liked: Cleanliness, staff & service, property conditions & facilities
I do not have much more to add to my response given to you during the past weeks. The check in time has indeed been reduced substantially with the addition of more staff at the check in counter. Room conditions are excellent and acceptable. My main concern about checking in time is the fact that married men do not wish to be seen in the lobby by friends or relatives waiting to check into a room. The Sha Tin Hyatt is relatively discrete compared to other big hotels in downtown Central or TST and is a favorite for many of my friends.
Stayed 1 night in Aug 2024

10/10 Excellent

Loida Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

TAK FOON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've changed my schedule to stay in the hotel one day after the planned day. The hotel has allowed the change without extra payments. Appreciate it!
Stayed 1 night in Aug 2024

8/10 Good

Miho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No stress on elevators, spacious room
Stayed 1 night in Jul 2024

10/10 Excellent

jianfeng

Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie Lai Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ka Leung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Kendis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property close to train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Chung Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's nice and clean, and convenient to take buses. Only that the surrounding area has limited dining.
Stayed 3 nights in Jun 2024

8/10 Good

IVYSAUKING, Renton

Stayed 1 night in Jun 2024

8/10 Good

IVYSAUKING, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. Very convenient by all sorts of transportation to different areas
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Relaxed quiet hotel. Great pool and gym. All staff v helpful. Great location for visiting relatives in New Territories or sightseeing in Kowloon or HK island next to University MTR station.
Stayed 13 nights in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus and MTR
Stayed 2 nights in Jun 2024

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus is very convenient
Stayed 1 night in Jun 2024

4/10 Poor

Dazhi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty strong mold smell
Stayed 3 nights in Jun 2024

10/10 Excellent

Lily

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

Ku

Liked: Cleanliness
Disliked: Staff & service
A so call 5 star hotel doesn’t provide anything you would need for traveling, such as toothpaste and shower material. Staff argue with you don’t care about your needs. First of all this location is in the middle of no where everywhere we go was 200+ HKD in Uber trying to argue with me that all hotels in HK don’t provide living essentials which was a lie
Stayed 3 nights in Jun 2024

6/10 Okay

KUO-CHAN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Can be better.
Just a list of our experience. 1. Mosquito bites everyday. 2. Found 1 live spider on bed. 3. Pillow and bed are too soft and provides no support for the body. 4. Slow-draining drain led to water overflow in the shower room. 5. Baby bath tub was provided by request, but there was no small chair or stool to let parents to sit and bathe a baby. 6. Service is good.
Stayed 7 nights in May 2024

8/10 Good

Ravi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you are visiting the tech areas in Sha Tin otherwise far from the airport. Metro is close by but not direct from airport, so if you have baggage etc taxi is better. Not many shopping or eating places near by but hotel has a good restaurant
Stayed 3 nights in May 2024

10/10 Excellent

Hoi Yee Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good for me, staffs are proactive and helpful
Stayed 1 night in Jun 2024