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Hotel Silken Al Andalus Palace

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Al Andalus Palace

Interior
Courtyard
Comfort Double Room, Pool View | Down comforters, minibar, in-room safe, desk
Poolside bar
Comfort Double Room, Pool View | Down comforters, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida de la Palmera s/n, esquina Parana, Seville, Seville, 41012
  • Benito Villamarin Stadium
    3 min walk
  • Virgen del Rocio University Hospital
    11 min walk
  • Maria Luisa Park
    3 min drive
  • Seville (SVQ-San Pablo)
    14 min drive

Room options

View all photos for Club Double Room

Club Double Room | Down comforters, minibar, in-room safe, desk

Club Double Room

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Pool View

Down comforters, minibar, in-room safe, desk

Comfort Double Room, Pool View

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, desk

Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Quadruple Room, Terrace

Down comforters, minibar, in-room safe, desk

Family Quadruple Room, Terrace

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room ( 2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Triple Room ( 2 adults + 1 child)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Down comforters, minibar, in-room safe, desk

Comfort Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Design Victorio & Lucchino)

Junior Suite (Design Victorio & Lucchino) | Down comforters, minibar, in-room safe, desk

Junior Suite (Design Victorio & Lucchino)

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room 4 people

Family Room 4 people | Down comforters, minibar, in-room safe, desk

Family Room 4 people

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Club Double Room, Terrace

Club Double Room, Terrace | Down comforters, minibar, in-room safe, desk

Club Double Room, Terrace

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Offer

Down comforters, minibar, in-room safe, desk

Offer

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Down comforters, minibar, in-room safe, desk

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Silken Al Andalus Palace

4-star hotel in Bellavista-La Palmera
This hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Silken Al Andalus Palace offers 623 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Seville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Silken Al Andalus Palace provides a health club and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Hotel Silken Al Andalus Palace has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Silken Al Andalus Palace has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Library
  • Seasonal outdoor pool
  • Shopping
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 1991
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Property is also known as

Al Andalus Silken
Andalus Palace
Hotel Al Andalus Palace
Hotel Silken Al
Hotel Silken Andalus
Hotel Silken Al Andalus Palace Seville
Silken Al Andalus Palace Hotel Seville
Silken Andalus Palace

Hotel Silken Al Andalus Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1057 reviews" "
Rating 8 - Good. 321 out of 1057 reviews" "
Rating 6 - Okay. 113 out of 1057 reviews" "
Rating 4 - Poor. 41 out of 1057 reviews" "
Rating 2 - Terrible. 28 out of 1057 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Staff & service
Disliked: Amenities
Not a great location for Sevilles highlights. We had a car but parking around Seville was difficult so had to take taxis everywhere. Bar and restaurant were far too expensive for the quality of the food and drink. There was a tourism desk on site but the queue was always extremely long and the guy on the desk seemed to take forever to serve one person.
Stayed 3 nights in Aug 2024

2/10 Terrible

Catherine

Disliked: Staff & service, property conditions & facilities
I have walls of the some technical building instead of the garden or pool view,I am never going to recommend your hotel in the future. It was awful experience. NEVER AGAIN
Stayed 2 nights in Aug 2024

8/10 Good

Theo

Liked: Staff & service
It was fine
Stayed 3 nights in Aug 2024

10/10 Excellent

Jinyu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very good
Stayed 3 nights in Aug 2024

6/10 Okay

Abdullah

Traveled with group, Business traveler
Liked: Property conditions & facilities
No places you can go for any activity around the hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 8 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Seville
The pool is wonderful but it needs the water to be cleaned more often.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niloufar

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is great
Stayed 7 nights in Jul 2024

10/10 Excellent

Ati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would recommend it
Stayed 3 nights in Aug 2024

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We really appreciated the location of this hotel. It was right next to a bus stop that allowed us to access the entire city. It wasn't loud at night. It had a great parking lot directly below the hotel. We were impressed with the hotel!
Stayed 2 nights in Jul 2024

6/10 Okay

Luz G

Traveled with family
Liked: Staff & service
Dissapointed and away from city centre.
This hotel may have been a 4 star hotel in the past but not anymore. It is far from Seville's main attractions and hardly anything nearby other than a big stadium. With hindsight I would have chosen a more convenient location. The pictures are also somewhat misleading.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mega fantastic xx
Stayed 3 nights in Jun 2024

10/10 Excellent

Jin Yong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bus links and easy access to centre or Seville
Stayed 5 nights in Jul 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Although this hotel had a lovely pool area with friendly bar staff outside who were chatty, our overall experience was disappointing. The staff at the front desk were very unhelpful and quite rude, telling us to get a taxi outside and providing us with no information about Seville. We stayed for 5 days and our room was only cleaned once, regardless of the daily cleaning service mentioned when we checked in. We also had to ask for bathroom towels as they forgot to give us any. The location is good if you want to be somewhere quiet outside of the main part of Seville however it is fairly easy to get into Seville town via the number 1 bus which takes around 20-25 mins. Overall, I wouldn’t recommend this hotel. The pool area was great but other than that there were few positives.
Stayed 4 nights in Jul 2024

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby, the bidet in the bathroom, the pool and the sitting area. The waiter Jesus and David wonderful great service!
Stayed 4 nights in Jul 2024

10/10 Excellent

Raktim

Stayed 2 nights in Jul 2024

6/10 Okay

richard

Liked: Cleanliness, room comfort
Couples overnight stay
I have stayed at this hotel several times over the last few years as it has been very good. This time our check-in experience was very good, with a professional but friendly receptionist. We had chosen a Club room with terrace, the room was a good size, clean and comfortable, the Terrace however was in need of some redecoration and the door onto it from the room had a very awkward step and the lock mechanism did not work well. We were out until late, but on getting up in the morning found there were no cups or fresh supplies to use with the kettle for coffee and the a/c had been dripping water onto our bags. On checking out, I informed the desk, more from a "let maintenance know" way than anything else and got a very disappointing response, did not seem at all interested, such a difference from check-in and let the hotel down.
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining options and a superb breakfast, staff are helpful and friendly. Comfortable beds and very clean. Downside terraces are small square concrete boxes and not worth the trouble or cost. Pool doesn’t open until 11am which is a little odd for a resort.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t recall staying at a hotel that was so clean, inside and out. From the moment you checked in to the moment you checked out, the staff was attentive to your needs. The dining room was immaculate and lacked of nothing. The wait staff were observant and were replacing items constantly. The room was spacious and again cleaned every day. I can’t say enough about this hotel. I will seek out other Silken hotels if they all operate like this one!!👏👏👏
Stayed 4 nights in Jul 2024