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Hotel Sercotel Doña Carmela

3.0 star property

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Photo gallery for Hotel Sercotel Doña Carmela

Lobby
Reception
Seasonal outdoor pool, sun loungers
Cafe
Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
$95
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Avda. de Jerez 72, Seville, Seville, 41014
  • Plaza de España
    ‪9 min drive‬
  • Royal Alcázar of Seville
    ‪9 min drive‬
  • Seville Cathedral
    ‪10 min drive‬
  • Seville (SVQ-San Pablo)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • 226 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with extra bed

1 bedroom, minibar, in-room safe, desk

Double Room with extra bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sercotel Doña Carmela

3-star hotel in Bellavista-La Palmera
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning. Limited housekeeping is available.
Hotel Sercotel Doña Carmela offers 59 accommodations with minibars and safes. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. This Seville hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an area shuttle within 100 meters is available to guests. This Seville hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite parking is available (surcharge).
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Hotel Sercotel Doña Carmela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 m
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela
Sercotel Doña Carmela Seville
Sercotel Doña Carmela
Sercotel Dona Carmela Seville
Hotel Sercotel Doña Carmela Hotel
Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela Hotel Seville

Hotel Sercotel Doña Carmela Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 68 out of 182 reviews
Rating 8 - Good. 79 out of 182 reviews
Rating 6 - Okay. 29 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low water pressure.
Stayed 3 nights in Jun 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Despite helpful friendly staff at reception and in the bar/restaurant our stay was marred by a faulty shower and a cold low quality breakfast. Not recommended.
Stayed 1 night in Jun 2025

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Plenty of facilities nearby. It's a few miles into town but the bus (every 10 mins) from around the corner makes that an easy journey (and for 0.35 euros pp if you get a travel card at the shop next door and you can share the card between the party). Decent restaurant. Good breakfast selection. Underground parking very convenient (bit tricky if you have a large vehicle but everywhere in the town is the same). Only real negative is that the beds were far too soft for our liking - something firmer would be appreciated. Staff really helpful. Good value for money overall.
Stayed 3 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Swaroop

Liked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Good hotel, but we had to change rooms because the double bed was tiny and the mattress was horrible, so they offered us single beds, but the mattress wasn't the best either. When you're on holiday, the least you expect is a comfortable bed to sleep in. The staff did their best to please us, but apparently it's normal not to have a good bed in a hotel. Another thing €10 per day to park the car in an extremely tight parking lot, I thought parking was included in the price.
Stayed 4 nights in Nov 2024

8/10 Good

RONY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Oct 2024

8/10 Good

Yarik

Stayed 2 nights in Oct 2024

8/10 Good

Ibironke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location easy to get to the city centre. The staff were very helpful & pleasant and the general ambience was top notch 👌 I would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy overall with the stay, staff and the best breakfast. Thank you to Antonio for your help
Stayed 3 nights in Oct 2024

6/10 Okay

Richard, Loughborough

Traveled with partner
Liked: Staff & service
Parking garage was ridiculous. Difficult to enter & exit, spaces were tight and you had to be in one space only, no overlapping into the space next to yours. Room was tiny, we had to enter/exit the bathroom sideways and we are thin people. It was noisy. You could here the People in the rooms above across, and beside, they push their chairs back across the floor, come in late banging doors and talking loudly every night. It was our worst nights for sleeping on our 4 week road trip around Spain. Cleaning lady was a lovely woman and worked hard.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Stayed 6 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.
Stayed 4 nights in Dec 2023

6/10 Okay

BERTHA

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking at the facility TOO SMALL.
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.
Stayed 5 nights in Oct 2023

10/10 Excellent

Giuseppe, astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Apr 2023

8/10 Good

Abdulrahman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel.

The room was large, updated, clean and comfortable bed. Ticked all our boxes for a good night’s stay. The town was full of good local restaurants. In the morning we had breakfast at their sister restaurant. Best latte!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Eugenia

Liked: Cleanliness, staff & service

OK hotel for the price

We stayed in several better hotels for the same price during our trip that were much nicer and better located. Parking is 10 extra euro. The hotel is a little bit old and beds not that comfortable although everything was very clean. About 15-20 minute drive from downtown, good thing is they have a free shuttle every now and then. Area around not that nice to walk around or do stuff.
Stayed 1 night in May 2019

8/10 Good

Sumit

Liked: Staff & service

Good place with friendly staff

Room was ok. Location is a but stray bit they have a shuttle to the most attractions. A nice cafe downstairs and helpful staff. A supermarket across the street. No parking included though.
Stayed 1 night in Dec 2018

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and hotel was a bargain.
Stayed 1 night in Aug 2018

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and clean. Location is good. It is a bit far from city center. But we drove to city center mainly. Or you can take the bus (2 lines). Bus stop is just about 5 mins from hotel. Parking is easy. You can either pay 7 Euros to park at the hospital car park (right in front of hotel) or you can park on the street for free (if you can find a spot). We were lucky to find a spot for 2 nights. There is a supermarket right next to the hotel.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great Staff, Great location, good and convenient food, close to center, shuttle service and bus stop pretty close. In summary amazing place. All clean, safe. Easy access, watch the gps might send you down the street but it's across the hospital. Food in Sevilla very good, good price and great taste. Lots to see and save streets.