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HeartSong Lodge & Resort

3.5 star property

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Photo gallery for HeartSong Lodge & Resort

Relax in our spacious lobby with high ceilings and large windows offering views of the surrounding landscape.
Relax in the hotel lobby's spacious seating area, featuring a sofa and coffee table, with a view of a water feature.
Relax in our elegantly furnished lobby, featuring a comfortable seating area, a stone wall, and a modern fireplace.
Relax in a spacious room with a large bed, seating area, and desk, offering a peaceful retreat.
Relax by the resort's central pool surrounded by lush gardens and lounge chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪14 min walk‬
  • Dollywood
    ‪6 min drive‬
  • Island at Pigeon Forge
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About this property

HeartSong Lodge & Resort

3.5-star Pigeon Forge hotel connected to the convention center, close to Dollywood's Splash Country
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a hot tub are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, HeartSong Lodge & Resort provides an indoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

HeartSong Lodge & Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 212 out of 235 reviews
Rating 8 - Good. 16 out of 235 reviews
Rating 6 - Okay. 4 out of 235 reviews
Rating 4 - Poor. 1 out of 235 reviews
Rating 2 - Terrible. 2 out of 235 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond courteous. The facility is clean and well managed. Will definitely stay again! Thank y'all!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding , staff great and really catered to your needs
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service & amenities were off the charts. Rooms were comfortable including the bed. Ample # elevators throughout the property allowing access to areas without having to use specific areas. The main restaurant was so good that we dined there several times. Service & food was excellent. Ask for a server named Lulu—she anticipated our needs & was incredibly friendly. Access to self-parking was close & trolleys were available. The entire hotel was very clean & accommodating. Would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elmer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it it is easier to get to the park
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Glenda, Suwanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Trip was to take our granddaughter to Dollywood. She loved the bunk beds that gave her her own little area! Very clean, beautiful decor, staff was excellent and trolly to Dollywood was included! Would highly recommend this Hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jemiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Apr 2025

10/10 Excellent

Mikala

Stayed 1 night in Mar 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Stayed 1 night in Mar 2025

10/10 Excellent

Jaina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at heartsong more than dream more; both resorts are excellent in their own ways though. Thank you for making our stay most comfortable while away from home!! 💕
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Baron

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Heartsong resort several times, I keep coming back for the positive experiences I always have when I stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie, accord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Loved the room and the whole resort. Love Dollywood
Stayed 2 nights in Mar 2025

10/10 Excellent

Tunya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! I can’t wait to bring my family back!
Stayed 1 night in Mar 2025