Aerotel Kuala Lumpur

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aerotel Kuala Lumpur

Premium bedding, desk, free WiFi
Front of property
Front of property
Property grounds
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Kuala Lumpur International Airport 2, Level 2M, Gateway, Sepang, Selangor, 64000
  • Sultan Abdul Samad Mosque
    7 min drive
  • Mitsui Outlet Park Klia Sepang
    10 min drive
  • KLIA Jungle Boardwalk
    12 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    8 min drive

Room options

Solo Plus [12 Hours, Room Only]

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Solo Plus [Nightly]

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Solo [12 Hours, Room Only]

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Plus Twin [12 Hours, Room Only]

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Plus Twin [Nightly]

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family [12 Hours, Room Only]

  • 366 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Family [Nightly]

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Plus Queen [Nightly]

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Solo [Nightly]

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Plus Queen [12 Hours, Room Only]

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Aerotel Kuala Lumpur

3.5-star Sepang hotel with 1 restaurants, connected to a shopping center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out. All 78 rooms provide conveniences like electric kettles and free tea bags/instant coffee, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, premium bedding, and rainfall showerheads.
Aerotel Kuala Lumpur offers 78 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and room service (during limited hours).

Aerotel Kuala Lumpur is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Aerotel Kuala Lumpur has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 4:00 AM to noon for a fee: MYR 25 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 25 for adults and MYR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport Hotel gateway@klia2
Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport gateway@klia2
Aerotel Kuala Lumpur gatewayk
Aerotel Kuala Lumpur Hotel
Aerotel Kuala Lumpur Sepang
Aerotel Kuala Lumpur Hotel Sepang
Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

Aerotel Kuala Lumpur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 195 out of 489 reviews" "
Rating 8 - Good. 160 out of 489 reviews" "
Rating 6 - Okay. 70 out of 489 reviews" "
Rating 4 - Poor. 29 out of 489 reviews" "
Rating 2 - Terrible. 35 out of 489 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ernest, Perth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as still inside terminal and plenty of food around. A little overpriced as with everything to do airport! Shower floor can be slippery! My todddler keeps falling down! Be careful!
Stayed 1 night in Aug 2024

10/10 Excellent

meher V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good enough to have a good night sleep and take early flight. Much cheaper than travelling 1st class :p
Stayed 1 night in Aug 2024

8/10 Good

PUI LAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for transit
Stayed 1 night in Aug 2024

6/10 Okay

Ren

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Bed and room were so small I expected. Outside of hotel was so noisy
Stayed 3 nights in Aug 2024

8/10 Good

Rechelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great transit hotel. Great options to eat nearby. Our only complaint was the noise from the room next door. Walls were paper thin so we could hear the entire conversation the family had next door when they arrived at midnight. They really need to fix this. Other than that rooms were modern and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick stopover or early flight
We booked the aerotel as we had an early flight next morning. It was fantastic. Clean comfortable room with everything you’d need. There are many many food & shopping options at the airport so that just added to a comfortable stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilson

Stayed 1 night in Jul 2024

8/10 Good

CHUNG KHENG

Stayed 1 night in Jul 2024

8/10 Good

gopal

Liked: Cleanliness, property conditions & facilities
A ceiling fan would be a great addition.
Stayed 1 night in Jul 2024

10/10 Excellent

Romzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Easily
Stayed 1 night in Jul 2024

6/10 Okay

YIFEI

It was a pretty nice place for overnight transit. Good bed. Good shower.

10/10 Excellent

Kenric

Stayed 1 night in May 2024

10/10 Excellent

Praful

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite noisy with people arriving and leaving at all hours. Kids running down hallways screaming didn't make for a good night sleep. Good amenities, room size is large (double twin plus). For transit hotel, this is better than most
Stayed 1 night in May 2024

6/10 Okay

Cyril Julien

Stayed 1 night in May 2024

10/10 Excellent

JOSE BENITO

Stayed 1 night in Apr 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Good property to rest and get recharged. Toiletries like the organic body lotion is fantastic and helps tremendously after a long flight
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is worth every penny! Such a convenient and comfortable place to stay before or after a flight. Spotless rooms, comfortable beds, and a really lovely bathroom. I am always amazed at how clean, spacious and relaxing the rooms feel even though it is an airport hotel without windows to the outside world. Plenty of food and shopping options in KLIA2. If you are someone who would appreciate some rest time or a nice warm shower in a quality hotel room before/after a flight then this is the place to go. If you are planning on staying here, just remember to be considerate of other guests who may be asleep in their rooms at the time when you arrive - keeping noise levels down as you walk through the corridors would be very much appreciated by all.
Stayed 1 night in Apr 2024

8/10 Good

Wee Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tony

It’s just a transit hotel. Unfortunately you need to exit arrivals which means huge crowds and excessive wait times. Then departures are same problem. Would be better to be airside
Stayed 1 night in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It is a relatively new property, clean and in a good location, it would benefit if it in room safety deposit boxes and a laundry service. I did have noisy neighours next to my room, but the hotel staff dealt with it.
Stayed 1 night in Feb 2024

8/10 Good

SOON

Stayed 1 night in Mar 2024

8/10 Good

Dai

Stayed 1 night in Mar 2024

2/10 Terrible

Cara, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Construction drilling above my room from 8p to midnight, and they knew before giving me my room at 5:30p! Said they weren't sure which rooms were impacted 3 hours before!?!? Walls and doors are thin, and you can hear everything. Rooms are nice for one night stay, but the construction drilling until midnight from an airport hotel where customers are trying to sleep before morning flights is disgraceful! Avoid unless you really have no choice. 450 RM for drilling noises until midnight!
Stayed 1 night in Feb 2024

10/10 Excellent

Sumesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside klia2 airport, very convenient
Stayed 1 night in Jan 2024