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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Sports facility
Garden
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun Design Plaza
    5 min walk
  • Dongdaemun History and Culture Park
    6 min walk
  • Doota Mall
    8 min walk
  • Seoul (GMP-Gimpo Intl.)
    56 min drive

Room options

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence) | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Bedroom (Residence)

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

Deluxe Room, 3 Twin Beds (Residence) | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 3 Twin Beds (Residence)

  • 570 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 Double Bed (Residence)

  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Studio, 1 King Bed (Residence)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Twin Beds

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Superior Room, 3 Twin Beds

  • 312 sq ft
  • Sleeps 4
  • 3 Twin Beds

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About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5-star hotel in Jung-gu
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

In addition to a seasonal outdoor pool and an indoor pool, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3552 square feet (330 square meters) include conference space. This luxury hotel also offers a rooftop terrace, a complimentary children's club, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free children's club
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's rooftop pool will close at 11:30 AM to 3:35 PM on October 3 and October 9, 2024.
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 750 out of 1190 reviews" "
Rating 8 - Good. 288 out of 1190 reviews" "
Rating 6 - Okay. 105 out of 1190 reviews" "
Rating 4 - Poor. 27 out of 1190 reviews" "
Rating 2 - Terrible. 20 out of 1190 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 2 nights in Jun 2024

10/10 Excellent

JENNY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here when I come back to Shenzhen! The view(lobby on 43rd floor)nvbreakfast, staff services and food choices around this restaurant!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Ruzica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is fantastic, amenities are great too. Loved the gym and what it offers. Breakfast and dinner buffets are overpriced so we didn’t use this options. It has 2 pools (indoors and outdoors), but indoor pool was so crowded and full of kids screaming and splashing. Our room was spacious and very clean! Loved the towels, sheets and pillows, good quality. 2 things that we actually had problems with are the A/C in the room and the workers at The Deli caffe. A/C was set at one temperature, you can’t control it and lower the temperature if you need it. We were here in August and the room was very hot especially after we take a shower and the heat gets in from the bathroom. The covers were for a wintertime, nice but very thick but if the room is not cold enough you sweat all night long. Second problem I had to mention is the girls that are working in The Deli cafeteria. We had hard time communicating with them, they were pretending that they don’t understand us. They were little bit arrogant and with an attitude. They would misinterpret information purposely. We had to repeat everything at least twice, when they actually understood us very well. This was on a daily bases, every day for our every visit. They would also let us wait for our order for quite a bit. This is frustrating as this can set a tone in the morning for your day and you are on vacation!
Stayed 7 nights in Aug 2024

10/10 Excellent

Hyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rules for the pool was a little much
Stayed 5 nights in Aug 2024

2/10 Terrible

Annie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like property services at all. No ice vending machine, ice cost 4000KW. Swimming cap cost 8000KW. Check in/ out were horrible. Have to reserve for swimming pool time. Small sauna room with lacking amenities. Location was not great. 20 minutes walk to all attractions in humid hot sticky weather.not good for the price.
Stayed 4 nights in Aug 2024

2/10 Terrible

ah young

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and family friendly. However outdoor pool is adult only :(
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again if returning to Seoul. The location is good being very close to the metro station and the airport bus stops outside. You are walking distance to some sites but otherwise public transport is easy as 3 different metro lines go through the nearby station. Service and hospitality by staff was excellent. The indoor and rooftop pool are nice to relax in. I stayed in an apartment and it was surprisingly spacious and very comfortable. The bathtub was huge! Would recommend staying here.
Stayed 6 nights in Jul 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sen Hong Lytton

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Jul 2024

6/10 Okay

Hye

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reserved two rooms but only one room was ready for check in so had to wait. Also we had to switch one room to another floor during the stay due to water leak in the room (very inconvenient).
Stayed 7 nights in Jul 2024

10/10 Excellent

Paul Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Much room in suite. Small functional kitchen, all appliances. 2 bathrooms!! Great location as well, plenty of food/shopping.
Stayed 3 nights in Jul 2024

10/10 Excellent

KEVIN GILNAM

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and easy to access to many area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sun Jong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Florencio, Yorba Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well-equipped. Coway water filter, LG washer, LG Styler steam closet. Large tub. Large bedroom. Conveniently located near subway and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

Jeremy, Apo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little confused at first because they have a concierge on the first floor but check in is on the 20th or so floor. The hotel was well kept with friendly and helpful staff. There was a lounge bar in front of the check in. Overall the room was very clean and smelled fine, but the air felt muggy. I am a hot sleeper and woke up drenched in sweat. I attribute this to the sheets, humid muggy air in the room, and the inability to adjust the AC below 24.5 C°. I was not in town for tourism so i cannot describe the surrounding area very well but outside of the hotel amenities there is a little walk to get to fast food and convenience stores. I didn’t really look for sit down restaurants but from what i did see it did not look like Korean cuisine. I did not try the hotel amenities but there is a restaurant on the upper floor and full room service. The hotel did have a coffee shop but i did not try it as i got my fix before the shop opened. I did not pay attention to any other details.
Stayed 2 nights in Jul 2024

8/10 Good

Sebastien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Well located from popular visiting sites.
Stayed 6 nights in Jul 2024

10/10 Excellent

Daniela, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ian Scott

Traveled with family
Liked: Cleanliness, staff & service
Did not like that you had to pre book both the indoor and outdoor pools even if you just wanted to visit for a drink at the poolside bar Hotel is very close to a main underground station which was ideal and also close to various shops and restaurants On arrival you are met by staff who direct you to the lifts because the check in desks are on the 20th floor (a bit odd ) residents are clean and spacious with all the facilities you would need for a comfortable stay
Stayed 13 nights in Jul 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Jul 2024

8/10 Good

Pui Yin Grace

Stayed 4 nights in Jun 2024

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, good gym, friendly staff
Stayed 4 nights in Jul 2024