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Lotte City Hotel Guro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte City Hotel Guro

Terrace/patio
City view
Premium bedding, in-room safe, desk, free WiFi
Vending machine
Interior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
300, Digital-ro, Guro-gu, Seoul, 152-848
  • Guro Digital Complex
    1 min walk
  • Mario Outlet
    20 min walk
  • Gasan Digital Complex
    2 min drive
  • Seoul (ICN-Incheon Intl.)
    62 min drive

Room options

View all photos for [6PM Check In] Random Room Type

Premium bedding, in-room safe, desk, free WiFi

[6PM Check In] Random Room Type

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for [Business PKG] Standard Double Room - Breakfast for 1

Premium bedding, in-room safe, desk, free WiFi

[Business PKG] Standard Double Room - Breakfast for 1

  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Suite Double Room

Superior Suite Double Room | Premium bedding, in-room safe, desk, free WiFi

Superior Suite Double Room

  • 569 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family twin

Premium bedding, in-room safe, desk, free WiFi

Superior Family twin

  • 281 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

Superior Double Motion Relax (Motion bed & 65-inch Smart TV) | Premium bedding, in-room safe, desk, free WiFi

Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double or 2 Twin Beds (Run of house)

Premium bedding, in-room safe, desk, free WiFi

Room, 1 Double or 2 Twin Beds (Run of house)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Twin Room

Premium bedding, in-room safe, desk, free WiFi

Standard Family Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Streaming Service)

Premium bedding, in-room safe, desk, free WiFi

Superior Double Room (Streaming Service)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Streaming Service)

Premium bedding, in-room safe, desk, free WiFi

Superior Twin Room (Streaming Service)

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Lotte City Hotel Guro

3-star hotel in Guro-gu
A restaurant, a fitness center, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Lotte City Hotel Guro offers 287 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary covered self parking is available on site.

Lotte City Hotel Guro is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
C' Cafe (씨카페) - Onsite buffet restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 28,000 for adults and KRW 19,000 for children
  • A restaurant

Restaurants on site

  • C' Cafe (씨카페)

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 28000 for adults and KRW 19000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guro Hotel
Lotte City Guro
Lotte City Guro Seoul
Lotte City Hotel Guro
Lotte City Hotel Guro Seoul
Lotte Hotel Guro
Lotte City Hotel Guro Hotel
Lotte City Hotel Guro Seoul
Lotte City Hotel Guro Hotel Seoul

Lotte City Hotel Guro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1016 reviews" "
Rating 8 - Good. 243 out of 1016 reviews" "
Rating 6 - Okay. 39 out of 1016 reviews" "
Rating 4 - Poor. 10 out of 1016 reviews" "
Rating 2 - Terrible. 17 out of 1016 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yingshu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restrangs around the erea and easy to catch the public transport to travel to.
Stayed 3 nights in Aug 2024

8/10 Good

Rui

Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Stayed 2 nights in Jul 2024

8/10 Good

Raymund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good location with easy access to public transit and food options. The gym was adequate and cleaning staff was efficient and friendly. Food choices at hotel restaurant was limited and basic. Hotel lobby is sparse and had limited sitting.
Stayed 6 nights in Jun 2024

10/10 Excellent

qingmiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

8/10 Good

Dennis

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff were nice, helped me resolve with a booking issue smoothly and with no extra charges. Thanks for that! An otherwise pleasant experience overall too
Stayed 4 nights in Jul 2024

10/10 Excellent

Sabine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near a convenient train line and lots of eating places
Stayed 5 nights in Jul 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vibha

Liked: Cleanliness, staff & service, property conditions & facilities
good, polite efficient staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Kirby

Traveled with group
Nice place to stay
Stayed 5 nights in Jun 2024

10/10 Excellent

WARREN

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandon

Stayed 4 nights in Jun 2024

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Kyungho

Stayed 1 night in Jun 2024

10/10 Excellent

Shaun Zhi Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, especially for the price you pay. Near the Guro Digital Complex subway station, which gives good access to the rest of the city. Hotel is clean and well-designed, rooms are nice and pretty spacious, and the housekeeping is good. Staff are helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Junghoon, Glen Burnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jun 2024

10/10 Excellent

Euikyoon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind, and room is very clean
Stayed 8 nights in May 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul, Gold Coast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, good size rooms Small gym and good nearby restaurants and coffee shops Coin operated laundry on level 4
Stayed 4 nights in Jun 2024

10/10 Excellent

Jinwook, Moreno Valley

Stayed 3 nights in May 2024

4/10 Poor

Selvadoss

Business traveler
Disliked: Staff & service, amenities
I am extremely disappointed with the reception staff during my stay. As a guest new to Seoul, I needed help several times but was ignored and treated rudely. This is unacceptable and disrespectful. Your staff’s behavior made my stay frustrating and unwelcoming. This needs to change immediately to ensure all guests are treated with basic courtesy. Particularly one staff.. Ms. Bibiana Lee
Stayed 7 nights in May 2024

10/10 Excellent

Jae Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Irene

Stayed 4 nights in May 2024