8/10 Good
Mervat, upper saddle river
Feb 27, 2025
Liked: Cleanliness, staff & service
Very simply located for shopping
Reception closes at 10:00 pm. If you need anything after 10 you're all alone. Everything needs to be rented from the hotel If you need an extra key to keep the heating working while you're out due to the very cold weather , then you need to pay for an extra card. If you need an adapter you have to pay for it ..everything is paid for. I had to leave the hotel at 4:00 a.m. nobelman no Porter nobody to help me with my luggage although there is one big flight of stairs to be used until you get to the lift. . Otherwise the rooms are very very small. For the very first time I see a shower hooked to the top of the sink so there is no step in shower or bathtub You just have the handle of the shower which is hooked to the sink and have your shower in front of the sink with the water from the sink very strange.
Mervat
Stayed 4 nights in Feb 2025