ShinShin Hotel Jeju Ocean

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ShinShin Hotel Jeju Ocean

1 bedroom, premium bedding, individually furnished, desk
Europe Family Ocean | 1 bedroom, premium bedding, individually furnished, desk
Lobby
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
14, Joong Ang-ro, Seogwipo, Jeju Island, 697-841
  • Lee Jung Seop Street
    3 min walk
  • Seogwipo Maeil Olle Market
    7 min walk
  • Cheonjiyeon Waterfall
    10 min walk
  • Jeju (CJU-Jeju Intl.)
    40 min drive

Room options

Oriental Deluxe Double

  • 775 sq ft
  • Sleeps 2
  • 1 Double Bed

[Breakfast 1+1] Run Of House

  • 764 sq ft
  • Sleeps 2
  • 1 Double Bed

[Run Of House] Deluxe Double

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 651 sq ft
  • Sleeps 2
  • 1 Double Bed

Europe Family Ocean

  • 1023 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Run Of House

  • 764 sq ft
  • Sleeps 2
  • 1 Double Bed

Europe Family Twin

  • 1023 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Europe Family Triple

  • 1098 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Europe Deluxe Double

  • 775 sq ft
  • Sleeps 2
  • 1 Double Bed

Oriental Family Twin

  • 1023 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

ShinShin Hotel Jeju Ocean

4-star hotel in Seogwipo City
A restaurant, a coffee shop/cafe, and ATM/banking services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
ShinShin Hotel Jeju Ocean offers 257 accommodations with slippers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Seogwipo hotel also offers an ATM and an elevator. Onsite self parking is complimentary.

ShinShin Hotel Jeju Ocean is a smoke-free property.

ShinShin Hotel Jeju Ocean has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • Soundproofed rooms

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Ocean Palace
Ocean Palace Hotel
Ocean Palace Hotel Seogwipo
Ocean Palace Seogwipo
Jeju Ocean Palace Hotel Seogwipo, Jeju-Do
Jeju Ocean Palace Hotel Seogwipo
Ocean Palace Hotel
Shinshin Jeju Ocean Seogwipo
ShinShin Hotel Jeju Ocean Hotel
ShinShin Hotel Jeju Ocean Seogwipo
ShinShin Hotel Jeju Ocean Hotel Seogwipo

ShinShin Hotel Jeju Ocean Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 1018 reviews" "
Rating 8 - Good. 338 out of 1018 reviews" "
Rating 6 - Okay. 144 out of 1018 reviews" "
Rating 4 - Poor. 88 out of 1018 reviews" "
Rating 2 - Terrible. 60 out of 1018 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with family
Liked: Staff & service, room comfort
Largest room I’ve stayed at for the price.
Vary large room with a great view of the ocean port and the island.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible check-in process
We arrived at 11ish pm to check in and the receptionist struggled to find our booking despite us showing the hotels.com booking reference within the Hotels.com app and separate email confirmation. This went on for 15 minutes. After 15 minutes, we requested to park our car at the garage first while she continued looking for our booking to get us checked in. Upon returning, there was no progress and the receptionist was still not able to pull up our booking to check us in. After another 10 minutes, a 2nd receptionist came (presumably the manager), and asked to see the booking reference and also had trouble finding our booking. After another round of waiting, we finally got our room key. In total, it took us around 45 minutes to check in. In terms of the room, the furnishings were old and worn but at least it is spacious. Overall, I would say that the pictures are not reflective of the current condition of the room and I would not recommend staying here.
Stayed 4 nights in Jun 2024

8/10 Good

Michelle, Vienna

Traveled with partner
Liked: Staff & service
The room is a good size, but definitely not like what's in the photos (little more worn down). It's nice that they give you new towels and water everyday even when you don't do room cleaning, by hanging the stuff on the doorknob. Outside hallways are old and dingy. Glad that there's a 7-eleven convenient store at the hotel too.
Stayed 3 nights in May 2024

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs Attention.
The hotel is in need of some serious maintenance and accommodation updates. While the room was spacious, the toilet failed to operate if power is not provided to the stall. This resulted in sewer gasses being allowed to flow back into the room. The shower water system was falling off the wall. The sink was blocked with hair and gunk- front desk notified, no action taken/noticed. Breakfast was decent; however, hot items were not hot.
Stayed 3 nights in May 2024

8/10 Good

Lena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Marita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Nguyen Kim

Stayed 1 night in Aug 2023

2/10 Terrible

Ruth

Stayed 3 nights in Jul 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice location. The room I had was spacious and very nicely decorated and well equipped with full size fridge, dining/work table, nice shower etc. Added bonus is there a legit massage place across the street that was a life saver after days of hiking etc.
Stayed 2 nights in May 2023

10/10 Excellent

byung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Vanessa

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos made the property seem far nicer than it actually was. The curtains in the room were so dusty. The air conditioning wasn’t working at all. There is no concierge, only the two ladies at the reception who were not very helpful. There are no restaurants in the area that open until after 5pm which wouldn’t ordinarily be a problem except that the hotel is around the corner from some strip clubs so if you are traveling with children, it does not seem safe at all. Furthermore, the hotel’s only restaurant serves only breakfast so eating out of the hotel is necessary. I would definitely not take a family there. It is definitely a no-frills place. We chose it because it was close to the water but this is not a four star hotel by any stretch of the imagination and it was not worth the money we paid.

10/10 Excellent

Elsie Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is big n can even have a kitchen sink n washing machine. very clean room indeed.

2/10 Terrible

SIOU PENG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping is just changing of towers & replace water. Toilet no cleaning & the cleanliness is terrible. Only the queen bed is ok, the other 2 single beds, the conditions were bad.

8/10 Good

Samuel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very spacious and good view. Hotel staff decent English. Sometimes towels provided was not clean.
Stayed 5 nights in Sep 2022

8/10 Good

Siew Eng

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Lye Fong Pearl

Traveled with group
Liked: Cleanliness, amenities
Super spacious room with great Ocean View. The washing machine inside the room came in handy as we were able to wash our clothes when needed. If only there is a small microwave oven to allow us to heat up our food, that would have been perfect. Location wise, it is walking distance to shopping street, the port and beach, but be prepared to walk up a gradual slope as the hotel is located up hill from the beach/port. Whole building looks a little run down but the room is still decent. House keeping needs to be improved as there were no bath towels provided and we had to ask for them. One of the bath towels given had a hole in it. The towels were taken to wash and were never replaced. Overall, for the room size and location, it is value for money and good for families.
Stayed 5 nights in Jun 2022

8/10 Good

Lolita, Warwick

Traveled with family
Liked: Cleanliness
The hotel was nice; needs a little love but I liked it. Great Chinese restaurant downstairs. Awesome cafe steps outside the door (Grey Owl) and an amazing grill restaurant 5 minutes away (Golden Bow). The property isn’t for the bougie traveler but it does have a lot to offer. Conveniently located near attractions. Fun neighborhood to explore. The store keepers in the area are very friendly. Hotels are a place to lay my head when I’m out exploring a new city so it was okay.
Stayed 4 nights in May 2022

10/10 Excellent

Man Young

Stayed 5 nights in May 2022

8/10 Good

Justine, Chula Vista

Stayed 2 nights in Sep 2021

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our family
Stayed 1 night in Apr 2022

2/10 Terrible

Daesok Simon

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place to stay!
Stayed 1 night in Apr 2022

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would stay again.
Stayed 1 night in Mar 2022

6/10 Okay

daeyeon

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
It's affordable and spacious but a bit dirty and shabby. It's not good,it's mediocre.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Jinkyung

Traveled with family
Disliked: Amenities, property conditions & facilities
This place has no privacy like another hotel around this place in front of windows. I couldn't enjoy the views as the photo they took you need to pay for watching TV monthly even i stay there for 2nights But the worst is the toilet. They provided a paper that explain how to use toilet. You have to press two buttons. Through water out 5 sec & new water in for 5sec. Better going to love hotel
Stayed 2 nights in Nov 2021