Lotte Hotel Jeju

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Jeju

Exterior
Exterior
Children's theme room
Children's play area - indoor
Sauna

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Laundry
  • Room service
  • Air conditioning

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    5 min walk
  • Jungmun Golf Club
    5 min walk
  • Yeomiji Botanical Garden
    9 min walk
  • Jeju (CJU-Jeju Intl.)
    37 min drive

Room options

Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Charlotte Deluxe Terrace Ocean Family Twin

  • 431 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Charlotte Deluxe Terrace Ocean Double

  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

[FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Premier Garden Family Twin

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

  • 1018 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Ocean Double

  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Premier Ocean Family Twin

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Mountain Double

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Deluxe Garden Dobule

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

[Spring Sale For Family] Charlotte Ocean Family Twin + One-time Family Mini-bar Access

  • 434 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Premier Ondol Garden

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Pool Villa Suite (Welcome Fruit and Macaroon)

  • 924 sq ft
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 2 Twin Futons

Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

  • 871 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Presidential Suite

  • 2196 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 2
  • 1 Double Bed

Suite Premier Ocean Double (Welcome fruit & Macaroon)

  • 1012 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Deluxe Ondol Garden

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

[FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Garden Family Twin

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Mountain Family Twin

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

[FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Mountain Twin

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

[Room for 3] Deluxe Garden Twin + 1 Free Extra Bed

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

[SPECIAL] Premier Family Twin + Breakfast for 2 + Pool Cafe Beer 2 + L-tube 1 + Free Person up to 4

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

[SPECIAL] Premier Family Twin + Pool Cafe Beer 2 + L-tube 1 + Free Person Charge up to 4

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Premier Garden Family Double

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe No View Family Twin

  • 427 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Lotte Hotel Jeju

5-star resort in Jungmun
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Lotte Hotel Jeju provides a waterslide and an outdoor pool. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

5 meeting rooms are available. This luxury resort also offers a fitness center, a sauna, and a terrace. A roundtrip airport shuttle is complimentary to guests during limited hours.

Lotte Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 894 out of 1121 reviews" "
Rating 8 - Good. 148 out of 1121 reviews" "
Rating 6 - Okay. 39 out of 1121 reviews" "
Rating 4 - Poor. 20 out of 1121 reviews" "
Rating 2 - Terrible. 20 out of 1121 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean, nice location!
Stayed 2 nights in Jun 2024

10/10 Excellent

EYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property a little tired. Staff didn't understand the difference between appetisers and main courses on the menu and for one meal all dishes arrived simultaneously.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tae Hwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Very friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Hadi

Liked: Property conditions & facilities
Disliked: Amenities
Nice pool, large rooms, clean service. However, they are money grabs... every step requires additional payment. It advertizes itself as having tennis course, etc. but using it requires additional payment (about $100 USD for 2 hours). Similarly, tooth brush or other toileteries are NOT provided due to preserving nature (but you can BUY them). Too expensive for what you are getting.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jaehyo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하시고, 조용하고 너무 좋았어요.
친구랑 둘이 오붓하게 잘쉬다 왔습니다. 수영장에서 치킨 주문해서 먹고 공연보고. 근데 스피커가 좀 별로여서 제대로 노래소리가 전달이 안됐다는. 그것빼고는 직원분들도 친절하시고 좋았습니다.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Nice location. While resort is on the beach, it's a very long walk down many stairs to access. We opted to view from a distance
Stayed 3 nights in Jul 2024

10/10 Excellent

insook

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful resorts hotel, where my grandchildren love to stay- swimming outside pool, walking around beach, outdoor garden. Excellent restaurant and caffe, courteous staffs and clean, pleasing environment. We love to stay Lotte hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Arielle, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

10/10 Excellent

Swarnima, Dublin

Stayed 4 nights in Jul 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Spacious rooms. Staff was so friendly and helpful. The breakfast buffet was delicious with so many options. Pool was warm. Loved the hot tub.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel for the family. The Whole concierge team was friendly, helpful and professional. Special thanks to Lee Sun Hwa who gave suggestions that made our stay at Jeju an enjoyable one.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ondol room for a family of 5. Kids loved staying with traditional floor bedding and the pool was great. There are many restaurants walkable from the hotel and the breakfast buffet in hotel was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

?

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet is worth
Stayed 2 nights in Jul 2024

8/10 Good

Jae-Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Nikhil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and professional staff. Rooms a little dated as they have mostly carpet and Jeju is humid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paola

Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessie

Stayed 2 nights in Jun 2024

8/10 Good

Marissa, Bellaire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Heather

Stayed 2 nights in Jun 2024

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very big and the grounds was well kept. The pool was beautiful and we loved the spas that gad different temperatures. The food by the pool was expensive but it was big servings. There is a 7 eleven outside the resort that is walking distance and also a cafe and restaurant which were reasonable pricing. I can’t believe a cup of coffee was 16,000 Korean won. That is crazy. The hotel did provide free parking on the property. We booked the Hello Kitty room for my 3 year old daughter and she loved it. The entire floor was decked out in hello kitty. Loved how the bathroom had a child’s sink and had hello kitty towels. She liked the galaxy lights that was on the ceiling too. The rooms were very spacious and clean. Around the hotel were a lot to do. Highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

sunny

Stayed 3 nights in Jun 2024

10/10 Excellent

Fred

Traveled with family
Liked: Amenities
Had a great time at this resort with our kids. Easy beach access, great pool, and very friendly staff.
Stayed 4 nights in Jun 2024