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Lotte Hotel Jeju

5.0 star property

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Exterior
Garden
Exterior
Indoor pool, outdoor pool, cabanas (surcharge)
Land view from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪5 min walk‬
  • Jungmun Golf Club
    ‪5 min walk‬
  • Ripley's Believe It or Not Museum
    ‪7 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪37 min drive‬

Room options

View all photos for Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

Children's theme room

Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

7.4 out of 10
Good
(3 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Family Twin

Down comforters, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Family Twin

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Double

Down comforters, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Double

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for [FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Garden Family Twin

Down comforters, in-room safe, desk, laptop workspace

Premier Garden Family Twin

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

  • 1018 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Double

Down comforters, in-room safe, desk, laptop workspace

Premier Ocean Double

9.6 out of 10
Exceptional
(9 reviews)
  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ocean Family Twin

Down comforters, in-room safe, desk, laptop workspace

Premier Ocean Family Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Double

View from room

Deluxe Mountain Double

8.6 out of 10
Excellent
(11 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Garden Dobule

Down comforters, in-room safe, desk, laptop workspace

Deluxe Garden Dobule

9.8 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ondol Garden

Down comforters, in-room safe, desk, laptop workspace

Premier Ondol Garden

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Pool Villa Suite (Welcome Fruit and Macaroon)

Garden view

Pool Villa Suite (Welcome Fruit and Macaroon)

  • 924 sq ft
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 2 Twin Futons

View all photos for Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

Down comforters, in-room safe, desk, laptop workspace

Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

10.0 out of 10
Exceptional
(1 review)
  • 871 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

9.0 out of 10
Wonderful
(2 reviews)
  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [30hours Stay]Deluxe Garden Family Twin+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

Down comforters, in-room safe, desk, laptop workspace

[30hours Stay]Deluxe Garden Family Twin+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite

  • 2196 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [30hours Stay] Deluxe Ondol Garden+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

Down comforters, in-room safe, desk, laptop workspace

[30hours Stay] Deluxe Ondol Garden+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down comforters, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down comforters, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 2
  • 1 Double Bed

View all photos for [La Seine Dinner 2+1] Charlotte Deluxe Terrace Ocean Family Twin + Free Additional Person Fee

Down comforters, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Charlotte Deluxe Terrace Ocean Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [La Seine Dinner 2+1] Deluxe Ondol Garden + Free Additional Person Fee

Down comforters, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Deluxe Ondol Garden + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [La Seine Dinner 2+1] Deluxe No View Family Twin + Free Additional Person Fee

Down comforters, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Deluxe No View Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Double (Welcome fruit & Macaroon)

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Double (Welcome fruit & Macaroon)

10.0 out of 10
Exceptional
(1 review)
  • 1012 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ondol Garden

Down comforters, in-room safe, desk, laptop workspace

Deluxe Ondol Garden

9.6 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Garden Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Garden Family Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Mountain Family Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Mountain Twin

9.6 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Garden Family Double

Down comforters, in-room safe, desk, laptop workspace

Premier Garden Family Double

8.4 out of 10
Very good
(7 reviews)
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe No View Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe No View Family Twin

9.6 out of 10
Exceptional
(7 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

The Shilla Jeju

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1007)
The price is $185
per night
$204 total
includes taxes & fees
Feb 23 - Feb 24
The Shilla Jeju

About this property

Lotte Hotel Jeju

5-star resort in Jungmun
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Lotte Hotel Jeju provides a waterslide and an outdoor pool. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

5 meeting rooms are available. This luxury resort also offers a fitness center, a sauna, and a terrace. A roundtrip airport shuttle is complimentary to guests during limited hours.

Lotte Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1005 reviews
Rating 8 - Good. 121 out of 1005 reviews
Rating 6 - Okay. 35 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with a view overlooking the pool. Staff are very nice and the quality of everything was excellent. This is my fav hotel in Jeju so far.
Stayed 2 nights in Nov 2024

2/10 Terrible

YONG C

Stayed 3 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

yefei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for relaxing
Stayed 3 nights in Oct 2024

10/10 Excellent

tyler

Stayed 3 nights in Oct 2024

10/10 Excellent

waynette

Traveled with group
Liked: Cleanliness, staff & service, amenities
A beautiful hotel right on the water with lovely pool and beach access. Everyone that worked for the hotel was super helpful. Sent me ice packs for my sore leg whenever requested. Great location, bus or shuttle to airport in front of hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Traveled with partner
Liked: Staff & service, amenities
My room was a Mountain View. The room was old and not very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know was so grand. Great staff service. Helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 6 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. It was immaculate, spacious, and full of amenities. The water pressure of the shower was incredible. The staff were welcoming, extremely courteous, and helpful. The resort is huge, so depending on where your room is located, you may have a long walk. We didn't mind since we were able to digest our food while walking to our room.
Stayed 4 nights in Oct 2024

8/10 Good

Frederikus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed in Hello Kitty room which is unique and also nice swimming pool setup.
Stayed 3 nights in Sep 2024

8/10 Good

Kent, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this hotel. Aside from the activities I already had planned, there was so much to do even inside the hotel
Stayed 12 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service
It was beautiful and staff wonderful. But my parents, who are in wheelchairs found it difficult to use the bathroom in their room. I chose the hotel because it said accessible rooms. But they weren't.
Stayed 3 nights in Sep 2024

10/10 Excellent

??

Stayed 2 nights in Aug 2024

10/10 Excellent

Nerguibayar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Minah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!. The food was delicious. The transportation from the airport to the hotel was an excellent service. But what I didn't like were the sheets in the hotel room. First when I arrived at the hotel and upon entering the level of elevator hallway it smelled bad and when we entered to the room that we had reserved with a mountain view we could see some stains on the floor carpet but it was even worse when I wanted to rest due to the long trip from the USA I took off my clothes and tried to sleep in bed but a few moments later I felt a biting sensation like a mosquito on my legs and suddenly I felt itchy all over my body making it impossible to stay in bed. At first I thought that maybe it was due to allergic reactions to the sheets, so I tried to wear the clothes and rest again, but I felt itchy all over my body and it was impossible to get back into bed. so I called the reception and they transferred us immediately and moved us to a cleaner room, with hypoallergenic and dust-free sheets where we could sleep more peacefully.
Stayed 2 nights in Sep 2024

8/10 Good

Ramses, Amsterdam

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a gigantic hotel that overall looks a bit tired. The beach is not far away, but to get there you need to take a steep stairs with 220 steps. Food in the restaurants is crazy expensive, breakfast is 50usd per person, but at 100 meter from the hotel there is a great independent bagel place where we had breakfast everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alecia, Rapid City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property with great food. Really enjoyed our stay there.
Stayed 2 nights in Jun 2024

10/10 Excellent

RANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean, nice location!
Stayed 2 nights in Jun 2024

10/10 Excellent

EYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property a little tired. Staff didn't understand the difference between appetisers and main courses on the menu and for one meal all dishes arrived simultaneously.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tae Hwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Very friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Hadi

Liked: Property conditions & facilities
Disliked: Amenities
Nice pool, large rooms, clean service. However, they are money grabs... every step requires additional payment. It advertizes itself as having tennis course, etc. but using it requires additional payment (about $100 USD for 2 hours). Similarly, tooth brush or other toileteries are NOT provided due to preserving nature (but you can BUY them). Too expensive for what you are getting.
Stayed 5 nights in Aug 2024