A full-service spa, a restaurant, and valet parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite. Housekeeping is available on request.
Mitsui Garden Hotel Sendai offers 224 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels.
Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Mitsui Garden Hotel Sendai features a full-service spa. This Sendai hotel also offers a vending machine, gift shops/newsstands, and a convenience store. Onsite parking is available (surcharge).
Mitsui Garden Hotel Sendai has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Barolo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking available (JPY 400 per hour); discounts available
Self parking on site (JPY 1,200 per night)
Valet parking on site (surcharge; includes in/out privileges)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,200 for children
A restaurant
Restaurants on site
Barolo
Things to do
Full-service spa
Shopping
Family friendly
Grocery/convenience store
In-room refrigerator
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Full-service spa
Facials
Massage
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
17 floors
18 buildings
Built in 2009
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
43-inch LCD TV with digital channels
Food and drink
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1200 for children
Self parking fee: JPY 1200 per night
Nearby parking fee: JPY 400 per hour
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mitsui Garden Hotel Sendai
Mitsui Garden Sendai
Mitsui Garden Sendai Sendai
Mitsui Garden Hotel Sendai Hotel
Mitsui Garden Hotel Sendai Sendai
Mitsui Garden Hotel Sendai Hotel Sendai
Mitsui Garden Hotel Sendai Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 570 out of 1011 reviews" "
10 - Excellent
570
Rating 8 - Good. 328 out of 1011 reviews" "
8 - Good
328
Rating 6 - Okay. 72 out of 1011 reviews" "
6 - Okay
72
Rating 4 - Poor. 27 out of 1011 reviews" "
4 - Poor
27
Rating 2 - Terrible. 14 out of 1011 reviews" "
2 - Terrible
14
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Ayako, Honolulu
Traveled with family
Aug 17, 2024
Liked: Cleanliness, staff & service, amenities
Since they opened the hotel, I used the hotel as my home base hotel every year, but unfortunately all staffs were gone during the last 8 months even tough the restaurant in the hotel. They became a typical business hotel now. Good luck.
This hotel is located within a high rise. The location is not exactly closed to Sendai station but aobadori station which is still convenient. The room is however pretty small. The bathroom has hardly any counter space, or electric outlet. One has to dry hair from the writing desk. Bathroom can store a few items on some narrow glass shelves. We stayed for two nights in February. Outside temperature is cold but inside of the hotel is hot. The temperature control seems not blowing cool air quick enough. The best way to cool down is to open the curtain and let the outside temperature cools down the room via the window glass. The breakfast was good. Stayed there two days and they did not serve the exact same food. We could taste some local specialities. Public bath was fine as well.
The washroom wasn’t cleaned when I arrived. The air conditioning didn’t function at night. Other than that the staff was very polite and helpful. The hotel is a 4-star by name, but I have had better experiences with a 3-star hotel.
My overall stay was good. The staff were helpful and kind. You do have to cover up tattoos for the public bath on the property. The room was clean only one thing (lantern) was dusty. I would stay here again. It was in walking distance to convince stores, restaurants and only 15 min walk from Sendai station.
The hotel is the best place to stay in Sendai, if you want to walk this shopping area.
Subway station and shopping arcade are just 5minutes from the hotel. Laundromat is locates top floor.