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Hotel JAL City Sendai

3.0 star property

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

Exterior
Daily buffet breakfast (JPY 1800 per person)
Lobby
Lobby
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Sendai Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Rakuten Mobile Park Miyagi
    ‪2 min drive‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Semi-double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Semi-double Room, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Extra bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room with Extra bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room-Non-Smoking

Premium bedding, down comforters, minibar, in-room safe

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room-Non-Smoking

Premium bedding, down comforters, minibar, in-room safe

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room 25.4 Square Meter Smoking (3 People Use)

Premium bedding, down comforters, minibar, in-room safe

Triple Room 25.4 Square Meter Smoking (3 People Use)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room-Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Twin Room

Bathroom | Shower, free toiletries, hair dryer, slippers

Casual Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room A

Premium bedding, down comforters, minibar, in-room safe

Japanese Western Style Room A

  • Sleeps 3
  • 2 Twin Beds and 3 Twin Futons

View all photos for Triple Room-Non-Smoking

Premium bedding, down comforters, minibar, in-room safe

Triple Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room-Non-Smoking

Shower, free toiletries, hair dryer, slippers

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Western Style Room B

Premium bedding, down comforters, minibar, in-room safe

Japanese Western Style Room B

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Double Room-Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room-Non-Smoking

Premium bedding, down comforters, minibar, in-room safe

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel JAL City Sendai

3-star hotel in Downtown Sendai
This hotel features 2 restaurants, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and a front-desk safe. Housekeeping is not available.
Hotel JAL City Sendai offers 238 accommodations with washers/dryers and minibars. Beds feature down comforters and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This Sendai hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel JAL City Sendai has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Natura - This restaurant serves breakfast, lunch, and dinner.
Bar Lounge Vol de Nuit - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
J-Lounge - Onsite bar.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 1,800 for adults and JPY 1,000 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Lounge Vol de Nuit
  • J-Lounge
  • Natura

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Hotel JAL City Sendai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 213 out of 534 reviews
Rating 8 - Good. 230 out of 534 reviews
Rating 6 - Okay. 62 out of 534 reviews
Rating 4 - Poor. 19 out of 534 reviews
Rating 2 - Terrible. 10 out of 534 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Pleasant Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

Traveled with partner
location from Sendai Station.
Stayed 2 nights in Jul 2024

6/10 Okay

Akira Kikuchi

Traveled with partner
Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Stayed 1 night in Apr 2024

8/10 Good

LIEN, Santa Ana

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

8/10 Good

Chong Kit George

Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DAISUKE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yasukazu

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly stuffs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good location, stuffs service was definitely good! No any complaints.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , very close to Sendai station room reasonable size
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay.

Close to station, many places to eat & shop.
Stayed 2 nights in Oct 2019

2/10 Terrible

Blake

Stayed 1 night in Sep 2019

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and very convenient. Room is clean and comfort.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location - a hidden gem!

Very convenient location with quick short cut under bridge to station shopping complex. Very good breakfast with a variety of Japanese foods. Good value for money.
Stayed 1 night in Jun 2019

10/10 Excellent

ww

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, comfort bed, good location near JR sendai station West exit, go to the right direction till the end of sky walk.
Stayed 4 nights in Apr 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, comfortable size of rooms

great location, just minutes away from Sendai JR. hotel felt new and clean, and very decently sized for japan standards. a little hiccup at reception as staff wasn't very strong in English, but we managed to get it sorted out. highly recommended if one is in Sendai.
Stayed 2 nights in Apr 2019