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Novotel Semarang

4.0 star property

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Photo gallery for Novotel Semarang

Outdoor pool
Bar (on property)
Nightclub
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Pemuda 123, Semarang, Central Java, 50132
  • Paragon City Mall Semarang
    ‪7 min walk‬
  • Lawang Sewu
    ‪1 min drive‬
  • Simpang Lima Park
    ‪2 min drive‬
  • Semarang (SRG-Ahmad Yani Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Novotel Semarang

4-star Semarang hotel walkable to Paragon City Mall Semarang
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Housekeeping is available on request.
Novotel Semarang offers 174 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Novotel Semarang features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include conference space. This business-friendly hotel also offers a nightclub, a fitness center, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Novotel Semarang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Square - Onsite buffet restaurant.
Citrus - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 133,100 for adults and IDR 66,550 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Citrus
  • The Square

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 133100 for adults and IDR 66550 for children
  • Airport shuttle fee: IDR 100000 per person (one-way)
  • Airport shuttle fee per child: IDR 80000 (one-way), (from 5 to 14 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang

Novotel Semarang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 152 reviews
Rating 8 - Good. 72 out of 152 reviews
Rating 6 - Okay. 28 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Not so good
Check in was not smooth. Check out was terrible. The people working at the check out desk were unprofessional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mice stay
Hotel is a bit old but still convenient. Strangely enough, it does not provide hand towel. You have to ask for it specifically.
Stayed 3 nights in Jun 2024

2/10 Terrible

Nikoletta

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, worn down. Smells like mold. Hard to communicate in English. Never coming back.
Stayed 1 night in Feb 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Yu lie

Stayed 1 night in Jun 2022

6/10 Okay

Peter

Stayed 1 night in May 2022

4/10 Poor

Jong Eun

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
towel and bed cover are so old.They are not looking clean at all.
Stayed 1 night in Jan 2022

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Good stay in Semarang
Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Stayed 1 night in Oct 2021

10/10 Excellent

sudarsono

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Low Peng

Business traveler
Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Comfortable and staffs are friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Daniel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go to this hotel.
Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Stayed 1 night in Jul 2020

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before
Stayed 1 night in Mar 2020

8/10 Good

sariati

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
I was book for the rooms non smoking and when i was checking the non smoking was not available and they give me smoking rooms even the rooms sparyed with air freshner but still smell. I was travelling with small kids
Stayed 2 nights in Dec 2019

6/10 Okay

Dewi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The thing I like the least was that I didn't have any luck with the hot shower. I stayed for two night with less than lukewarm shower. For hotel this class, they can do much better than this. There are good variety of the breakfast buffet, even though the taste of most of them are so so. The staff are nice.
Stayed 2 nights in Dec 2019

8/10 Good

Juhari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and nice hotel
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Staff however property was due for refurbishment My shower had mould , pillows stunk .wholebuilding needed an upgrade
Stayed 7 nights in Dec 2019

10/10 Excellent

Takuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always stay at Novotel Semarang bcos the Shopping Mall is just across the road....very convenient
Stayed 3 nights in Apr 2019

8/10 Good

JOICE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good old days. Need renovation, asap! 😁
Most of the staff are friendly and helpful. However this hotel need big time renovation as it is very old, bad smell, you know old building smell. The floor, uneven. Peeled off wall paint. Bad odor parking. Small size of swimming pool. But the breakfast food are good. Room size is big. Comfortable pillows. Good bathtub, as nowadays rarely hotel has bathtub.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019