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Louis Kienne Hotel Pandanaran

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Louis Kienne Hotel Pandanaran

Balcony
Deluxe King Room | In-room safe, desk, blackout drapes, free WiFi
Breakfast, lunch and dinner served
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Air conditioning
  • Free WiFi
  • Parking included
  • Laundry

Explore the area

Map
Jalan Pandanaran No. 18, Semarang, Central Java, 50241
  • Lawang Sewu
    5 min walk
  • Gereja Santa Perawan Maria Ratu Rosario Suci Randusari - Katedral
    7 min walk
  • DP Mall Semarang
    8 min walk
  • Semarang (SRG-Ahmad Yani Intl.)
    13 min drive

Room options

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe King Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe king Room

In-room safe, desk, blackout drapes, free WiFi

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room

In-room safe, desk, blackout drapes, free WiFi

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

About this property

Louis Kienne Hotel Pandanaran

4-star Semarang hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Louis Kienne Hotel Pandanaran offers 196 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Complimentary self parking is available on site.

Louis Kienne Hotel Pandanaran is a smoke-free property.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

There is no hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Louis Kienne Hotel Pandanaran Semarang
Louis Kienne Pandanaran Semarang
Louis Kienne Pandanaran
Louis Kienne Pandanaran
Louis Kienne Hotel Pandanaran Hotel
Louis Kienne Hotel Pandanaran Semarang
Louis Kienne Hotel Pandanaran Hotel Semarang

Louis Kienne Hotel Pandanaran Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 60 reviews" "
Rating 8 - Good. 28 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

JOSEPH, orem

Disliked: Amenities
Staff at front desk were cold unhelpful and don’t care at all. The rooms were the filthiest I’ve ever seen and I stayed in hotels in over 58 countries. Shower smelled badly. Carpet and elevator floor were filthy. There was nothing good about this hotel. Stay somewhere else, please. Very disappointing experience.
Stayed 3 nights in Mar 2024

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler
Disliked: Staff & service
Just okay hotel. Nothing special. We only got 1 room key, cant ask for 1 more room card key.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and facilities. Staff is very kind and attentive.
Stayed 3 nights in Mar 2020

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️Hotel
late check in on 2am but handle very well.. nice hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were wonderful. food very nice. I will visit again
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Mike

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
1-The elevator doesn’t work properly, very frustrating. 2-Small rooms like un Tokyo, you have so many other better choices in the town for the same or lower price. 3- Smelly corridors and rooms Nice view, nice staff at reception, don’t worth to stay there.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Lifts are inadequate for the number of rooms. Long waits and the new touch pad for floor recognition seems problematic. It wasn't just me
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean.
Stayed 1 night in Jan 2019

6/10 Okay

Carol

Louis Kienne Hotel Pandanaran Review
Ok but place is a old
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay :)
First time visit to Semarang. Hotel is nicely located in the center of town, only about 15-20 mins by car from Airport. Facilities look new, upbeat and polished. Room is spacious and clean. Staff is friendly, although English skills for restaurant staffs need to improve. Breakfast buffet is good with lots of dishes and choices. Overall it’s a nice and pleasant stay. Will likely return.
Stayed 1 night in Oct 2018

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. I just missed a small fridge in the room.
Stayed 2 nights in Oct 2018

8/10 Good

FrequentTravel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
This is a nice, comfortable hotel where the facilities esp hot water is surprisingly well maintained compared to other hotels i have stayed with. Beds are large. Location is good and convenient facilities nearby. But bedsheets, pillows and blankets need to be aired and washed regularly. Strong body smell and musty odour Windows could be cleaned regularly as they are quite dirty. Restaurant food could be improved - pasta is very good but the rest of locals like Fried Rice is salty, and Oxtail Soup quite strong smell and spices are light.
Stayed 1 night in Sep 2018

10/10 Excellent

Xenia

Stylish and luxurious
Such a comfortable room! And I loved the pool and the view.
Stayed 1 night in Sep 2018

6/10 Okay

Suharti, Vancouver.

Liked: Cleanliness, staff & service
I like the Hotel,bedroom is big I like it,the service was good and friendly and clean.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Probably the best option for the price in Semarang. This new Louis has an even nicer pool (than Simpang Lima), and while the rooms are a bit smaller, are also nicer. Location is decent, with enough options to walk to, and fairly central.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location for the city
Very welcoming staff. Good location in the city. Clean rooms.
Stayed 4 nights in Nov 2017

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Stayed 2 nights in Sep 2017

6/10 Okay

Hendra

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

PAULUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT AND OKAY

6/10 Okay

Poh Choo

Liked: Cleanliness, property conditions & facilities, room comfort
Room no multiple plugs for charging. Only Indon power points. I went down to front office and had to insist they supply me the adapter. Took me awhile of insisting before they supply me the adapter which they had but not willing to lend me initially. Also when I asked for 1.30pm check out, as usual, I had to threaten to rate them negatively before the manager finally agreed to let me stay till 1pm. His excuse - hotel full. I found out indirecttly that it was only 50% occupied. Its annoying. Why cant they be generous with my request instead of me having to express my annoyance before they give in. Positive - beautiful infinity pool area n jacuzzi jets v strong. We enjoyed relaxing in pool area for several hrs.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

JIRAT

Stayed 1 night in Aug 2024