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Áurea Convento Capuchinos by Eurostars Hotel Company

5.0 star property

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Photo gallery for Áurea Convento Capuchinos by Eurostars Hotel Company

Reception
Front of property
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Parking available
  • Spa
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
Plazuela Capuchinos 2, Segovia, Segovia, 40001
  • Plaza Mayor
    ‪3 min walk‬
  • Segovia Cathedral
    ‪4 min walk‬
  • Casa de los Picos
    ‪4 min walk‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room (Parking)

Minibar, in-room safe, desk, blackout drapes

Superior Double Room (Parking)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room (Adult)

Triple Room (Adult) | Minibar, in-room safe, desk, blackout drapes

Triple Room (Adult)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Eurostars Plaza Acueducto

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (709)
The price is $81
per night
$89 total
includes taxes & fees
Mar 18 - Mar 19
Eurostars Plaza Acueducto

About this property

Áurea Convento Capuchinos by Eurostars Hotel Company

5-star hotel in Segovia Old Town
Along with a full-service spa, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Áurea Convento Capuchinos by Eurostars Hotel Company offers 62 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

In addition to a full-service spa, Áurea Convento Capuchinos by Eurostars Hotel Company features a sauna and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2530 square feet (235 square meters) include conference space. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Áurea Convento Capuchinos by Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8 AM and 11 AM.
Villena - This restaurant specializes in international cuisine and serves lunch and dinner.
Lobby bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Lobby bar
  • Villena

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,530 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Access to the spa facility is available by reservation only.
The listed optional spa fee is charged per person, per entrance to access the spa area.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Eurostars Convento Capuchinos Segovia
Hotel Eurostars Convento Capuchinos
Eurostars Convento Capuchinos Segovia
Eurostars Convento Capuchinos
Hotel Eurostars Convento Capuchinos
Áurea Convento Capuchinos by Eurostars Hotel Company Hotel
Áurea Convento Capuchinos by Eurostars Hotel Company Segovia

Áurea Convento Capuchinos by Eurostars Hotel Company Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 545 out of 701 reviews
Rating 8 - Good. 124 out of 701 reviews
Rating 6 - Okay. 23 out of 701 reviews
Rating 4 - Poor. 7 out of 701 reviews
Rating 2 - Terrible. 2 out of 701 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HEATHER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa! Only issue was getting the coffee machine to work
Stayed 5 nights in Nov 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Beautiful place, centrally located in the historic center. All services were excellent. The staff was very helpful, especially Luis Enrique at the front desk. He was very courteous and informative.
Stayed 1 night in Nov 2024

6/10 Okay

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bathroom needs to be repainted.
Stayed 1 night in Nov 2024

10/10 Excellent

moira

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, restored old convent in a great location just a few minutes walk to the main square and restaurants. The room was lovely with a great view. They offer breakfast but there is no restaurant. There is a bar and sitting area The Spa was nice. We did have a problem with the steam room and sauna as they had not been turned on early enough for our session. We.mentioned this to the staff and without asking they didn't charge us. We would stay there again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bram, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting in the center with nice and spacious rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property in a an incredibly lovely city. Well within walking distance of all we wanted to see and do. The entire property was spotless with great amenities and a beauty and charm that makes it very special. I wish we had more time there.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Janie

Stayed 2 nights in Sep 2024

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bohdan

Traveled with partner
Beautiful room. Good breakfast. Good location. Bathrobes and turndown service should be provided for a hotel that rates itself as 5*
Stayed 2 nights in Oct 2024

8/10 Good

Rauan, addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent staff. Well located. Good parking. Nice spa. My only issue is that the Expedia photos for the room (we chose a Junior suite) are misleading. The photos include one of a large patio but there are several junior suites and only one has the patio and it was already occupied.
Stayed 2 nights in Oct 2024

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing, amazing beautiful, stunning views, beautiful rooms with the best staff ever!
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. Very pleased with the accommodations. It is clean, close to everything and quiet. Beds are super comfortable and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 1 night in Oct 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique property in a great location, but run like a hotel owned by teenagers or one run by a chain that's trying to cut costs. It's probably the latter. While there were no big problems, it was all the small ones that detracted from the experience: the wifi never worked, even with the alternative guest code; no wash cloths; no replenishment of towels; the fuse box buzzed loudly 24 hours/day unless you turned off every light; a device in the ceiling blinked at night; hangers were those kind that suggest the staff is afraid you're going to steal them...they can't be taken off, and they were so high up in the closet, a 5'7 woman couldn't reach them; water from the shower spread all over the bathroom floor making it wet and slippery non-stop; there weren't any umbrellas so when it suddenly rained (you have to go outside to get to the lobby) you got wet and there were no hooks in the bathroom to hang wet clothes to dry.. no laundry service on the weekend; and no restaurant (even though there is one right next door...).
Stayed 2 nights in Sep 2024

8/10 Good

Gita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very helpful, fielding a call from the airline about our lost bags and holding them for us even after we checked out. Room was comfortable and bath had good amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible looking room, with amazing views
Stayed 1 night in Aug 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2024