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Hotel AR Los Arcos

4.0 star property

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Photo gallery for Hotel AR Los Arcos

Lunch and dinner served
Lobby
Exterior
1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Housekeeping
$98
includes taxes & fees
Aug 24 - Aug 25

Explore the area

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Ezequiel Gonzalez 26, Segovia, Segovia, 40002
  • Segovia Aqueduct
    ‪6 min walk‬
  • Segovia Cathedral
    ‪10 min walk‬
  • Alcazar of Segovia
    ‪18 min walk‬

Room options

View all photos for Standard Twin Room (2 aduls + 1 child)

Standard Twin Room (2 aduls + 1 child) | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room (2 aduls + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Family Double Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Double Room (2 Adults + 2 Children)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel AR Los Arcos

4-star Segovia hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Hotel AR Los Arcos offers 60 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel AR Los Arcos features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This Segovia hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel AR Los Arcos is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8 AM and 11 AM.
Hotel AR Los Arcos has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Cocina de Segovia

Things to do

  • Gym
  • Sauna

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.5 per person
  • Self parking fee: EUR 13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AR Los Arcos
AR Los Arcos Hotel
AR Los Arcos Hotel Segovia
AR Los Arcos Segovia
Los Arcos Segovia
AR Los Arcos
Hotel AR Los Arcos Hotel
Hotel AR Los Arcos Segovia
Hotel AR Los Arcos Hotel Segovia

Hotel AR Los Arcos Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 112 out of 304 reviews
Rating 8 - Good. 111 out of 304 reviews
Rating 6 - Okay. 55 out of 304 reviews
Rating 4 - Poor. 21 out of 304 reviews
Rating 2 - Terrible. 5 out of 304 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Room with a sewer smell.

On arrival the reception staff were welcoming, friendly and helpful. The room however smelled like an open sewer. As it was late and we were very tired after a long drive, we slept with an open window all night rather than going through the hassle of changing rooms. This room should not have been offered to anyone as, although it had been cleaned, the smell was evident immediately on entering and would have been noticed by the cleaners. This made our stay in this hotel unforgettable, for the wrong reasons. I assume the other rooms must have been the same as I find it hard to believe that smells from the sewer pipes came into just one room. If the breakfast and the reception staff hadn't been so nice we would have given a 1 star rating!!
Stayed 1 night in May 2025

6/10 Okay

Eduardo E

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good hotel with great location, near Segovia's city center. In general, the hotel needs to be updated/remodeled, thus it shouldn't be cataloged as a 4 stars hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

CESAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked almost everything but Segovia is kind of cold at this time, we got there after the restaurant was close, we were tired and in the room they did not have even a teapot so we can have something hot, the toilet cover was broken and we reported it but it was a Holiday and maintenance was not available to fix it, they offered another room but we had unpacked. We liked it very much and will go back again.
Stayed 2 nights in Apr 2025

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were lovely. The restaurant staff was was professional. The food at the restaurant was excellent.
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome, Garden Grove

Liked: Amenities
Great location, good quality
Stayed 2 nights in Feb 2025

8/10 Good

Charlie

Stayed 1 night in Nov 2024

10/10 Excellent

Fatima, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast was good value, and the staff friendly and helpful. The room was a bit crowded with one chair, yet we would have liked having use of a second chair. Appreciated the little fridge. Most disappointing was lack of notice that the workout gym would be closed. I checked the hotel's website before we arrived and nothing was said about the gym's closure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice

nice hotel, close to all
Stayed 1 night in Oct 2024

10/10 Excellent

Arturo

Stayed 2 nights in Sep 2024

6/10 Okay

Thaddeus

Liked: Cleanliness
Disliked: Room comfort

Very Unfriendly Receptionist

Very disappointed in the room we received. The first room clearly smelled like smoke, but the receptionist was very disbelieving as if we were scamming her. It wasn't our fault that the previous guest had smoked there. The replacement room had 2 double beds and the receptionists claimed that there were no more rooms even though the hotel wasn't busy. It sucked that my wife & I had to sleep on twin mattresses with a crack between us. Uncomfortable! The service in the breakfast buffet was good; the helpers were very nice. The cleaning lady was very nice when we asked for help.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Fatima Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service and very professional staff
Stayed 3 nights in May 2024

8/10 Good

Hendrik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine, nice comfortable bed and large bathroom. Quiet in the room, but airco is loud. Nicely situated next to the centre of Segovia. Points of attention: Parking garage has very small roads and is cramped. There is an elevator, but the hotel can only be entered by stairs, not suitable for wheelchairs etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Well positioned hotel. Pleasant and friendly staff. Enjoyable buffet breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Francis, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and the room was very comfortable. There is a good quality buffet breakfast with a good range to choose from. Staff are friendly and helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vivian

Disliked: Staff & service, property conditions & facilities, room comfort

Dated hotel with very restrictive parking!!

This hotel was probably once very nice but it has lost some of its charm and would benefit from a refresh. On the positive side the bathroom/ shower facilities were very good. The negative items were the very noisy air con, the road noise and the breakfast (the hot food was stone cold)!? In addition if you have a car then I advise not to use the hotel car park as it has very restrictive access!! I didn't even attempt to access it.
Stayed 1 night in Feb 2024

6/10 Okay

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is old and the rooms need a big upgrade, unfortunately the bathroom smelled very bad since the day we checked-in, had to buy a candle to camouflage the bad odor. I think there are better options to stay in Segovia
Stayed 2 nights in Oct 2023

6/10 Okay

Alison

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The underground car park is soo stressful ! It’s tight and very hard to park in The lights go out quickly and you are left in the pitch black not safe as a women Also the hotel staff spoke no English and were not friendly Rooms were very small and dated
Stayed 5 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Had Rm 211. Good overall. Clean and reasonably large. Comfy bed. Thin walls. Could hear neighbours talking. Drowned out ok by the use of AC. The door could only be closed by slamming which the Neighbors must have liked. Friendly staff. Decent stay overall.
Stayed 4 nights in Oct 2023

6/10 Okay

Haroution H

Stayed 1 night in Jul 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023