Ratings based on 616 Verified Reviews
3.0 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.8 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Jun 2, 2022 on Expedia
by A verified traveler
Posted Nov 5, 2021 on Expedia
Wish I had read the reviews on Wyndams site about this property. Check in staff was polite and efficient. There was a surprise $200 deposit, no big deal. They did put us in the furthest unit from parking, and closest to the Wendy’s/mini mart and gas station. Besides the trains, and traffic, the rest was very noisy also, and didn’t appreciate being so far away from vehicle in a questionable area, and having to schlep our things so far.
Returning with dinner, hands full the second night and hungry, both our keys didn’t work. Called the front desk, they said come down we’ll make you new ones. Very inconvenient. The lobby locks up at 8pm, it was just after 7pm, and it was already locked. The front desk agent was on her personal phone, though didn’t talk on it until I was leaving, kept it in her hand the whole time doing everything one handed. Gave me one key, when I returned two. Had to ask for the second. Overall she was very inconvenienced fixing their inconveniencing me.
Would never stay here again, nor recommend to anyone. Especially for $200 a night. What a dump, with terrible service. Not to mention the sketchy people around and at the mini mart.
Oh, no thermostat to be found. Too hot the first night, too cold the second. No hotel information inside the room.
by A verified traveler
Posted Oct 24, 2021 on Hotels
It was terrible, the room didn't have heater and the phone not working. The cleaning was disgusting 😩
by A verified traveler
Posted Oct 17, 2021 on Expedia
Nothing about this property nor experience was good
by A verified traveler
Posted Oct 13, 2021 on Expedia
by A verified traveler
Posted Oct 8, 2021 on Expedia
Where do I start !!! Stag is extremely rude including the owner. I made a reservation for 2 nights first day stay was good second day the secretary comes banging at my door telling I had to leave because I only reserved one night . I showed her proof of confirmation for 2 nights . After Almost 2 hrs of back and forth they figures out I was correct and it their misunderstanding!!!
it doesn’t sound too bad, but the fact they have extremely poor customer service makes the stay there inconvenient. The rooms are good size. The place is really not very clean. The kitchen is very outdated . The exterior is falling apart and the surrounding area is not too bad
by A verified traveler
Posted Oct 4, 2021 on Hotels
by A verified traveler
Posted Sep 27, 2021 on Hotels
by A verified traveler
Unclean and unsafe
Posted Sep 24, 2021 on HotelsRun down. Holes in walls. Staff rude not wearing mask. 0 covid safety. Dishes dirty/stained. Loud music playing past midnight. Homeless sleeping in parking lot regardless of parking pass. Unsafe environment.
by A verified traveler
Posted Sep 23, 2021 on Travelocity
Poor lighting. Dirty floors inside. Grounds unkept.