Ratings based on 990 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Hotwire Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Easy after midnight checkin after delayed flight. Online checkin ahead helped. Good sleep. Waffles for breakfast. Limited yogurt flavors.
Comment from Hotel Management
Apr 19, 2024 by General Manager, Hotel Management
Dear Keith,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your five-star rating! We are so happy that you were able to have a restful night's sleep after your flight was delayed. In addition, it is wonderful to hear that you found your check-in process to be seamless. We hope to have the opportunity to welcome you back in the future for another comfortable stay.
4 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Parking seemed to be limited. A lady was really frustrated that she could not find a parking spot
Comment from Hotel Management
Apr 19, 2024 by General Manager, Hotel Management
Dear Dan,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns regarding parking. Please know that our staff are always available to assist our guests, and we will take your comments into consideration as we continue to improve our property. Should you be in the area again, please consider coming back to see us for a more exceptional experience.
4 out of 5
by A verified traveler from Langley

Posted Apr 18, 2024 on Expedia
Very close to the air port and had a 24/7 shuttle to the airport. I will be staying there again on out way home from our holiday.
Comment from Hotel Management
Apr 19, 2024 by General Manager, Hotel Management
Dear Mike,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport! We're pleased to hear that our proximity to the airport and shuttle service effectively met your travel needs. It's great to know you plan to stay with us again, and we look forward to welcoming you back for another convenient and comfortable visit!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2024 on Expedia
5 out of 5
by A verified traveler

Posted Apr 12, 2024 on Expedia
Great staff. Thank you so much.
Comment from Hotel Management
Apr 12, 2024 by General Manager, Hotel Management
Dear Tambra,Thank you for your kind words about our team! Your appreciation means a lot to us, and we look forward to ensuring your next visit to Comfort Inn & Suites Sea-Tac Airport is just as enjoyable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2024 on Expedia
4 out of 5
by A verified traveler

Posted Apr 11, 2024 on Expedia
Great staff, comfy bed. Seatac is Seatac!
Comment from Hotel Management
Apr 12, 2024 by General Manager, Hotel Management
Dear Kevin,Thank you for choosing to stay with us and for taking a moment to provide your review. We are pleased that our friendly service and comfortable beds added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back to Comfort Inn & Suites Sea-Tac Airport.
2 out of 5
by A verified traveler

Posted Apr 10, 2024 on Expedia
Courtesy shuttle never came, waited ~22min before catching a Lyft. No reason it should have taken that long when the hotel is located 6min away from the airport. After calling the hotel front desk a second time, I was then informed to look for the “sleep inn” courtesy shuttle, when I was staying at a comfort inn property. These instructions were not written in the initial message I received from the property. Then, at check in, I was asked to pay $200 for incidentals. This is an outrageous amount for a 3 star hotel at best. Front desk person also seemed a bit irritable which only added to my subpar experience.
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Dear Alyssa,While we are happy to have you as our guest, we are sorry to see you were disappointed in your stay. We work hard daily to create a perfect experience for every guest and are continually learning and improving. We will be sure to review your comments as we move forward and hope to have another opportunity to welcome you back and impress you with our improvements.
5 out of 5
by A verified traveler

Posted Apr 9, 2024 on Expedia
It was a great and friendly stay with great employees, I’ll highly book again 💯
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Dear Fashoda,Thank you so much for choosing to stay with us at Comfort Inn & Suites Sea-Tac Airport. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. The pleasure was truly ours, and we can't wait to welcome you back.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2024 on Expedia