citizenM Seattle South Lake Union

4.0 star property

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Photo gallery for citizenM Seattle South Lake Union

Interior
Lobby
Interior
Interior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
$164
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
201 Westlake Avenue North, Seattle, WA, 98109
  • Seattle Center
    ‪10 min walk‬
  • Space Needle
    ‪10 min walk‬
  • Pike Place Market
    ‪13 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪23 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(388 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Seattle South Lake Union

4-star hotel in South Lake Union
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in.

CitizenM Seattle South Lake Union is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1341 out of 1842 reviews
Rating 8 - Good. 312 out of 1842 reviews
Rating 6 - Okay. 103 out of 1842 reviews
Rating 4 - Poor. 52 out of 1842 reviews
Rating 2 - Terrible. 34 out of 1842 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days in Seattle.

Quick and easy check in, and the staff were very friendly and helpful. Fairly convenient to restaurants and supermarket and also the Space Needle and Chihuly Gardens.
Stayed 3 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Excellent service Rooms small but accommodating
Stayed 2 nights in May 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
rooms are too small.
Stayed 2 nights in May 2025

10/10 Excellent

Kawehi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Selena

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient. As first time visitors, I liked that it was a walkable distance to Pike Place Market as well as the Space Needle. It made our short stay much more enjoyable as there was much to explore around the area without having to travel out too far. The staff were also very attentive and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

AUDRA

Liked: Cleanliness, amenities, property conditions & facilities
Streamlined guest arrangements and vibrant environment with helpful and relaxed staff
Stayed 1 night in May 2025

10/10 Excellent

Martin

Stayed 1 night in May 2025

10/10 Excellent

Yaoying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel suitable for 2 people
Stayed 2 nights in May 2025

10/10 Excellent

James, Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Jan 2025

6/10 Okay

Keith, Layton

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very small rooms. Too small for 2 people. Had to ask multiple times to clean our room. Parking not great. Mostly street parking.
Stayed 3 nights in May 2025

10/10 Excellent

Sina

Traveled with family
Liked: Cleanliness, amenities
Good location and clean room.
Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Traveled with partner
I felt like I was staying in a tiny home in the best way!
Stayed 2 nights in May 2025

10/10 Excellent

Laxmikant

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service.
Stayed 4 nights in May 2025

10/10 Excellent

Liz, katy

Business traveler
Liked: Amenities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Ivan

Stayed 1 night in May 2025

10/10 Excellent

Lamar

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the technology used in the rooms. Controlling everything by an ipad
Stayed 3 nights in May 2025

10/10 Excellent

RUIFENG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and city vibe! Room comes with all essentials you need and cuts down all the optionals which is a great thing to me for saving the planet! Curtains, blinds and lighting are fully equipped with Smart Control via an iPad.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is automated from self check in and check out to an iPad that controls the room. The bed was very comfortable and the room coY and quirky. The iPad wasn't great for controlling the tv.
Stayed 2 nights in May 2025

6/10 Okay

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice at first glance as I entered the lobby. Very modern and chic. The check-in process is self service as you enter. You make your own room key, select what view you would like from your room, and you can choose to pay for the breakfast buffet which is $19. The staff was very helpful with checking in. The room itself is small but comfy. I had some issues with the tv. I could not get it to turn on. Had to call the front desk to get it fixed twice. They have to reset the ipad remotely. Also don’t expect an iron in the room. You have to go to the steam/ironing room to press your clothes. Not convenient at all. When I called the front desk to ask about getting an iron the girl was pretty rude with her response. On my third night here there was some rattling noise coming from the window that kept me up most of the night. On the plus side everything was very walkable to get to the space needle, pike market and to the pier. I don’t think I’ll be staying here again in the future.
Stayed 3 nights in May 2025

8/10 Good

Genia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Raelene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed being able to take care of check in/out and control the room from my phone. I know that the property doesn’t have direct control over its surrounding area but it would be nice if a better crosswalk system, such as the pedestrian light that flashes as crossing, was implemented. Other than that, I also loved the safety measure of needing your key card or calling the desk to enter after certain hours.
Stayed 3 nights in May 2025