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citizenM Seattle South Lake Union

4.0 star property

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Photo gallery for citizenM Seattle South Lake Union

Lobby
Property amenity
Exterior
Lobby
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
201 Westlake Avenue North, Seattle, WA, 98109
  • Space Needle
    ‪11 min walk‬
  • Seattle Center
    ‪11 min walk‬
  • Pike Place Market
    ‪16 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, down comforters, pillowtop beds, in-room safe

King Room

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

citizenM Seattle South Lake Union

4-star hotel in South Lake Union
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in.

CitizenM Seattle South Lake Union is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1151 out of 1594 reviews
Rating 8 - Good. 269 out of 1594 reviews
Rating 6 - Okay. 92 out of 1594 reviews
Rating 4 - Poor. 50 out of 1594 reviews
Rating 2 - Terrible. 32 out of 1594 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE LOVE LOVE
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was great. TV and WiFi were not functioning well at time. Besides that, it was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
My first time, but definitely not last at the citizen M! Everything was clean, quick, and efficient. I wish I got the chance to work out in the gym!
Stayed 3 nights in Dec 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Traveled with partner
Liked: Staff & service, property conditions & facilities
This location is close to a lot of attractions, walkable and convenient . Staff are amazing. And the surrounding is beautiful :) however, our room wasn’t the cleanest. We didn’t make a big deal out of it because the price is affordable. So, if youre not so picky, this will be an ok spot to check-in
Stayed 2 nights in Nov 2024

10/10 Excellent

marina

Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is so neat and fun with the games! All the gadgets in the room were fun and enhanced our stay as well — the blackout blinds were awesome. Staff was helpful and friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in seattle!
Amazing and such a fun hotel!! The staff was all so kind and amazing!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Dystopian… self check-in with a helper like at a grocery store’s self check out aisle. The check-in staff were very helpful and friendly, so none of this is their fault. They are just hindered and stuck cleaning up annoyances that likely stem from the entire hands-off design of this place. Lights, window, shades, and TV and heat all operate from a single iPad, which was disconnected from the room, causing confusion and needing to be hard reset by us…(first impression). (Second impression) Low quality shampoo/body wash was poorly labeled and confusing because there were three slots, but only two dispensers, and the pump on this dispenser was broken… hard to believe they try to salves stuff in the lobby, because it feels like dish detergent on your skin and hair. Stepped out of the shower to notice that the as yet unused toilet had been very well used by the previous resident and not cleaned. We lightly complained about this and we immediately put into a new room, which was much better, The staff was apologetic and very helpful, so all was well… so overall the nighttime checkin staff was great but the experience of this particular room, the relatively dirty hallways, and the overall vibe of the place makes me say I would not stay here unless you only need to put your head down for a couple hours and if the rate is a max of $110.
Stayed 1 night in Dec 2024

10/10 Excellent

Levi, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical for travelers and awesome location for the Seattle Marathon
Stayed 2 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Nathinael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
totally not a hotel its less than air&b.
Stayed 1 night in Nov 2024

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yarenni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! So modern
Stayed 2 nights in Sep 2024

8/10 Good

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a great stay for a single or couple who don’t mind a small space. Minus a star because the walls/ windows are thin. So if you’re a light sleeper might not be your cup of tea as you can hear neighbors and sirens going off in the city. It’s a cute concept. Drinks were good at the bar, food was okay but not worth the money. Location is great and walkable to all the tourist attractions and that is why we chose to stay with them. Check in/ out was easy and all self-service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great with the only but, parking.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accessible the hotel is. Such a safe space to vibe and rest
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Concept!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to love, I felt transported back to Amsterdam! Highly recommend staying here if you are traveling alone or with a companion. Not ideal for families with young children mostly because of setup but you could make it work perhaps.
Stayed 2 nights in Nov 2024

10/10 Excellent

Giovanni Duenas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024