Ratings based on 2,796 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Hotwire Verified Reviews
by A verified traveler from San leandro
Posted Apr 28, 2024 on Expedia
The front desk clerk had the personality of a wet grocery bag. The place is next to a gas station and a car wash and they charge $10.00 for parking which is not advertised on the website. The rooms are dingy with poor lighting and it feels like a place you’d rent by the hour. Even at $100.00 a night it’s over priced. What a dive this place is.
by A verified traveler
Posted Apr 27, 2024 on Expedia
Great but slightly noisy and a lot of traffic as it’s so close to airport
Comment from Hotel Management
Apr 27, 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Jose,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. I'm so glad we earned your 4/5 score. At Red Roof, we are happy to know that you had a great stay. However, regarding your comment of the noise and the traffic, we apologize for the inconvenience this may have caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted Apr 26, 2024 on Expedia
Friendly staff made check in a pleasure
Comment from Hotel Management
Apr 26, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Janae,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff and easy check in. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted Apr 26, 2024 on Expedia
The floor is not clean
Comment from Hotel Management
Apr 26, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Chun Tze,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the floor. We apologize for this issue. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted Apr 25, 2024 on Expedia
Comment from Hotel Management
Apr 27, 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Vladlena, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SEATTLE AIRPORT - SEATAC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted Apr 25, 2024 on Expedia
It was clean as a whole and quiet. Felt safe. Got into the room. It was clean, aside from a pubic hair left on the toilet that I had cleaned again.
The staff was very helpful, especially the AM. Uber did not go through, so they helped me quickly get another ride! Life saver! She was also very friendly.
Comment from Hotel Management
Apr 25, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Dawn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We are happy that the staff were helpful, you felt safe and the place was quiet, however, we are sorry that the cleanliness wasn't to your complete standard. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
by A verified traveler
Posted Apr 23, 2024 on Expedia
It was a clean basic hotel that had an airport shuttle. However.. the very small sign on the front was very easy to miss and NONE on the side. The very rude driver kept insisting he “walked up and down and spoke to everyone” when I never moved from where I was and know he did NOT. He pointed from the drivers seat as he did “slowly pass by”, but I had no way of knowing who he was by then! So he was calling Me.. a liar ! Next… No continental Breakfast.. nearest restaurant is two blocks away. I was here for a cruise and desk clerk insisted the “Port Valet” program the city of Seattle has now must be a scam because she’s held her position for many many years and never heard of it. Even after I showed her everything. I’m not happy being made to feel like they were thinking I was either very good liar or, extremely naive.
by A verified traveler
Posted Apr 23, 2024 on Expedia
Airport shuttle services began at 0500, but I needed a ride at 0430.
Also, no breakfast, only coffee.
Comment from Hotel Management
Apr 23, 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Suki, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SEATTLE AIRPORT - SEATAC. It is to my knowledge that the property has nearby restaurants such as Ginger Palace Pan Asian Cuisine and Denny's. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler from Victoria
Posted Apr 22, 2024 on Expedia
This property is everything it purports to be. Not flashy, but a clean, safe, convenient hotel for layovers with our pup.
Comment from Hotel Management
Apr 23, 2024 by Oshane RediResponse Specialist , Hotel Management
Dear David, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness safe area and convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted Apr 22, 2024 on Expedia
This place is average at best. But you pay for what you get.
Clean. Very clean. Staff are kind.
I’m poor. This place worked for my broke ass.
Comment from Hotel Management
Apr 23, 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Mitchell,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SEATTLE AIRPORT - SEATAC. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room and kind staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist