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Best Western Plus Wilkes Barre Center City

3.0 star property

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Photo gallery for Best Western Plus Wilkes Barre Center City

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Restaurant
1 bedroom, premium bedding, pillowtop beds, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Gym
$122
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
77 E Market St., Wilkes-Barre, PA, 18701
  • Place, F. M. Kirby Center for the Performing Arts
    ‪3 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Place, Mohegan Sun at Pocono Downs
    ‪8 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 507 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(37 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Hot Tub, City View

  • 816 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Wilkes Barre Center City

Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Wilkes Barre Center City features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 22000 square feet (2044 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Best Western Plus Wilkes Barre Center City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1010 reviews
Rating 8 - Good. 267 out of 1010 reviews
Rating 6 - Okay. 90 out of 1010 reviews
Rating 4 - Poor. 30 out of 1010 reviews
Rating 2 - Terrible. 27 out of 1010 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness, room comfort
The check in was incredibly slow apparently a lot of mix ups and errors earlier in the days any time you stay when a travel ball team is there it can be rough. The noise was louder later in the evening we had to be gone by 4am didn’t appreciate you could hear the noise from other rooms and in the hall and the pool was overly congested with the kids
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Sierra

Stayed 3 nights in Jun 2025

10/10 Excellent

Ledwing

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Stayed 1 night in Jun 2025

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property seemed quite dated. In need of updating through out the facility,
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely helpful and friendly.
The rubber duck is was a big hit with my young adult granddaughter who shared the room with me.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean but a bit outdated
Stayed 1 night in May 2025

10/10 Excellent

Lucila

Liked: Cleanliness, amenities, property conditions & facilities
Personnel at the counter were helpful and received me with a smile. They stated that if I needed any help, to please contact them. The breakfast was good too.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were able to walk to all the graduation events at Wilkes University
Stayed 1 night in May 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest place I have ever had the pleasure to stay. There was no dirt crud in the corners in the bathroom it was clean and white. The bed was very comfortable, Lots of pillows. The free breakfast was great. Usually a Continental breakfast is offered. This was a full hot breakfast. With much to choose from. Thanks for a wonderful experience.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is practically next door to the Kirby Center. Staff was wonderful showing us exactly how to get there. Parking was very convenient. Pricing on concessions was reasonable. We'll be back if we're in this area.
Stayed 1 night in May 2025

10/10 Excellent

Shannon, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! I will be back. Super clean, quiet and kind staff. Awesome breakfast! Super easy to get to bars, restaurants and stores.
Stayed 2 nights in May 2025

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best western center city

Staff was great, and breakfast was okay. But the hotel was very noisy at night. Sounded like something was rolling around on the floor above our room. And road noise from the street we could here in the room.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing place to stay
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jolie

Liked: Cleanliness, staff & service, property conditions & facilities
All staff very friendly and accommodating
Stayed 1 night in May 2025

8/10 Good

Samuel, New York

Stayed 4 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean,comfortable,pleasant staff.

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful! Everyone was so warm and welcoming, they made you feel like you were home! Everything was very clean. Breakfast was amazing! The beds are comfortable. We whole heartedly enjoyed our stay and look forward to it again!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants and The Kirby Center
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2025