Rixos Borovoe

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos Borovoe

Sauna, Turkish bath, body treatments, aromatherapy, Thai massages
Sauna, Turkish bath, body treatments, aromatherapy, Thai massages
Indoor pool, sun loungers
Fitness facility
Casino

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
50 Southeastern Shore of Lake Shchuchye, Burabay, 021708
  • Children's Park
    9 min drive
  • Avenue of Remembrance
    9 min drive
  • Lake Borovoe Park
    18 min drive

Room options

Deluxe Twin Room, 2 Twin Beds, View (Forest View)

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Lake View

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, View (Forest View)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Lake View

  • 710 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, Lake View (Premier)

  • 710 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds, Lake View

  • 364 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Rixos Borovoe

5-star Burabay hotel with 2 restaurants
Catch some rays at the nearby beach or spend the day relaxing at Rixos Borovoe's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Rixos Borovoe offers 200 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and an indoor tennis court are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Rixos Borovoe features an outdoor tennis court and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a casino, an indoor pool, and a children's pool. Onsite self parking is complimentary.

Rixos Borovoe has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Rixos Borovoe has 2 restaurants on site.
L'Olivo - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: KZT 15,000 for adults and KZT 7,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Olivo

Things to do

  • 2 slot machines
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 50000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7500 for children
  • Rollaway bed fee: KZT 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises. Outside beverages will be charged a fee.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Rixos Borovoe
Rixos Hotel Borovoe
Rixos Borovoe Hotel Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Burabay
Rixos Borovoe Hotel Burabay

Rixos Borovoe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 50 reviews" "
Rating 8 - Good. 17 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rabab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in May 2024

8/10 Good

Anara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.

10/10 Excellent

Anara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.
View of lake from my room
Going around Burabay
View of the lakes from hiking - Little Switzerland.
Hiking a hill.
Stayed 6 nights in Sep 2023

10/10 Excellent

JORGE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best options in the area
Stayed 1 night in Aug 2023

8/10 Good

Zhuldyz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !
Stayed 1 night in Jan 2023

10/10 Excellent

Eunghyun, San Bruno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs
Stayed 1 night in May 2022

10/10 Excellent

Eunghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Environmental
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.
Stayed 2 nights in Oct 2020

8/10 Good

J.Ponce, El Salvador

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Good breakfast, pool and sauna very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Amazing stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip, thanks for everything
Stayed 1 night in Aug 2019

8/10 Good

NataBella, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано. Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка. В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно. В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет. Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед. А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться. Нам очень понравился бассейн и сауны, особенно эвкалиптовая. При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.
Stayed 14 nights in Jul 2019

4/10 Poor

aizhan

Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

OBAID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Botagoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Turkish level of hospitality, thx
Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time. The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful property, great selection of international cuisines. I highly recommend this place.
Stayed 2 nights in Mar 2018

10/10 Excellent

Alibek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of luxury
About the Hotel: Rixos was real slice of luxury for my family and I. I would recommend the full board option, the buffets where quite varied and included some very tasty fish for dinner. The desserts where spot on ! Swimming pool was very nice and I was very impressed by the Spa, I'd never ad a Hamman or a steam bath before but thoroughly recommend both. Honorable mention too for the kids' club, our daughter (4 years) was very happy there and didn't want to leave. About the Area: Outstanding natural beauty, especially beautiful with snow on the ground, would love to return in the spring or summer.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheer Perfection...
This is by far the BEST hotel in all of Kazakhstan! The service, the grounds and rooms are top notch. A relaxing and tranquil piece of heaven.... Cant wait to go back soon
Stayed 1 night in Oct 2017