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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Beach/ocean view
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV
Indoor pool
Exterior
Standard Double Room, Sea View | City view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
The Esplanade, Scarborough, England, YO11 2AG
  • South Bay Beach
    5 min walk
  • South Cliff Italian Gardens
    6 min walk
  • Scarborough Spa
    7 min walk

Room options

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

4-star Scarborough hotel close to Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs, and body treatments. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Crown Spa Hotel Scarborough by Compass Hospitality features an indoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

7 meeting rooms are available. This beach hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crown Spa Hotel Scarborough by Compass Hospitality has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Taste Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:30 AM to 11:00 AM for a fee: GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

We should mention

Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joy

Stayed 1 night in Sep 2024

6/10 Okay

Colin

Stayed 2 nights in Sep 2024

2/10 Terrible

S

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
The room was fabulous & bathroom door needs looking very hard to close , nice card & chocolates in room for our anniversary
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Stayed 1 night in Sep 2024

4/10 Poor

Geoffrey

Liked: Staff & service
This 4 start hotel is now on the decline. I am reliably informed it will shortly lose this status.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel was perfect location. Yes the walks were hilly but managable. Room was clean comfy beds very spacious. Only think is the heat in the room. Fan barly does anything. Overall we had a fantastic 2 night stay. Used the spa facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge disappointment
Having lived in Scarborough for many years and moved away I booked the Crown as it was always seen as the best hotel in Scarborough. The hotel room was very tired a dubious yellow stain behind the toilet and broken fittings and several broken tiles in the bathroom. The breakfast was by far the worst hotel breakfast I have seen. No cups for tea or coffee, when I asked the staff just points to where they should be and walked away. Buffet items looked grim, bacon rashers were swimming in fat, scrambled egg was really watery. On a positive note, check in staff were good. Such a shame as the hotel has fantastic position on the cliff top. Definitely not worth anywhere near the money they charged.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service
First time in resort and hotel. Had a standard double room. nice hotel in superb location. Staff at reception courteous and professional. Room ok but dated - door was secure but didnt quite close fully and there was two noisy families on the corridor which affected sleep. there was evidence of a bad repair to the door frame where it looked like it had been forcibly opened . well equipped bathroom with walk in shower although mould over overhead shower. Breakfast was chaotic to say the least! Restaurant ran out of butter packs for toast on the Sunday not well planned. In my opinion not worth the supplement you pay. However there few restaurants locally to have a breakfast without going into central scarborough . In terms of stature and location it probably deserves its 4* status but in aggregate its a 3 3/5 * at best, .
Stayed 3 nights in Aug 2024

6/10 Okay

Kayleigh

Traveled with group
Night away
We stayed here to see Busted. Whilst the hotel was alright it does need some updating and general maintenance. Receptionist checking us in was lovely and very helpful. Bar staff very slow. Room had a lovely view of a wall. Was far too hot, had sand all over the bathroom and cobwebs all over the top of the window. Ideally could be sockets by the bedside table. Big mirror was also in a bad location behind the table and chairs. The shower whilst lovely isn’t ideal if you don’t want to wash your hair and the shower curtain is annoying and sticks to you. Realised in the morning that the pillowcase was marked on the bottom side. We paid for breakfast and whilst it was lovely we waited almost 20 minutes for everything to be made and juice to be refilled not ideal when it’s buffet style. However once arrived food was lovely and hot and did enjoy. Overall hotel was alright however feel it is not a 4* hotel and not really worth the price we paid. Sadly we didn’t have enough time to use the spa facilities. Forgot to mention about the sand to reception as we were late in getting out and then at check out we weren’t asked how our stay was so just didn’t think to do it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and from as we stayed there for a concert
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Isaac

Liked: Cleanliness, property conditions & facilities
Good overall experience, bed was comfy and great sea view. However room was extremely humid even with a fan blaring.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Lovely hotel just a bit away from the promenade with a bit of a hill walk. Nice hot breakfast Clean & comfortable bedroom although the sink would not hold water for a wash or shave but was repaired the following morning. I would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to do a big shout out to James on reception he made our holiday perfect. His warm friendly nature was the best start. We got into our room which was absolutely impeccable and the cleanliness was second to none! When we went in the spa facilities I was happy to see a jacuzzi available to fit a group of people rather than four and sauna, steam room and an ice bath.... luxury doesn't even compare to what we had. All the staff where fantastic but James customer service deserves a promotion we will definitely be visiting again because of how we treated at this hotel....we felt like royalty!!! And we fell bit in love with Scarborough too!!! Thanks again! ❤️❤️❤️
Stayed 3 nights in Aug 2024

4/10 Poor

Rita

Disliked: Property conditions & facilities
It was ok . Rooms needed up dating. Bathroom had like wet room shower but was near do and water went everywhere. Plus flooring was ineven and felt like could give way in places.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was no better than a travellodge but was far more expensive. The view from the window was of a wall of the hotel about 6 feet away.
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Xianhong

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
superb location
Stayed 2 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great location ,spa facilities very good ,food excellent ,staff very friendly .Only minus points , is the main hotel bar ,which is too small for the size of hotel ,with no seating available when we returned to hotel at 830 pm .Car parking expensive ,unless you manage to park on the free section of the esplanade ,which was full when we arrived . However we will return to the hotel ,next time we visit Scarborough.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024