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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
Gym
Indoor pool
Bar (on property)
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Room service
$89
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • South Bay Beach
    ‪1 min walk‬
  • Scarborough Spa
    ‪3 min walk‬
  • Scarborough Open Air Theatre
    ‪3 min drive‬

Room options

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Single Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | 1 bedroom, in-room safe, desk, iron/ironing board

Family Double or Twin Room, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

4-star Scarborough hotel close to North Bay Beach
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs, and body treatments. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Crown Spa Hotel Scarborough by Compass Hospitality features an indoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

7 meeting rooms are available. This beach hotel also offers a fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crown Spa Hotel Scarborough by Compass Hospitality has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Taste Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

We should mention

Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely theatre stay once again. Friendly staff and room upgrade which was nice.
Stayed 1 night in May 2025

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was nice but the bed was not to good. The food was over prices £35 for breakfast. The biggest disappointment was that the pool closed to kids at 6 pm and the pool was the reason we got the room there.
Stayed 1 night in May 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Characterful Hotel

Nice friendly hotel. Reception staff very helpful. Leisure area staff great. Disappointed the jacuzzi etc area was closed. Breakfast was great, staff fantastic. Room was a little tired, carpets stained, radiator cover hanging off, fudge pulls forward each time you open door, ceiling fan not working, poorly fitting toilet seat
Stayed 4 nights in May 2025

2/10 Terrible

stephen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Shocking

Stayed here for a special occasion and were terribly disappointed. Had to book a superior room to fit family in. Room was dated and in poor condition: parts of taps missing, corrision on lights, marks up walls, furmatire heavily stained / laminate finish coning off. Also, even with the window open, there was no air in the room. The fan provided was dropping to bits - missing screws on front cage, missing buttons / parts to change speed of fan, and the oscilation had broken! Staff were freindly and helpful but state of the room really spoiled our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Mrs Deirdre E

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Tracey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Sauna,the Steam room and the jacuzzi
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

deborah, Derby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the crown spa a few times now. We know Scarborough well and find this hotel in an excellent position with everything within walking distance. The room was comfortable and clean and we also enjoyed the swimming pool and gym areas. The staff were very polite and friendly.
Stayed 2 nights in May 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed with the restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Times gone by.

Just a two night stay for an event only a stone’s throw away.The room was spacious and bright, a great view of the south bay through the double doors, very comfortable bed with two armchairs a small table. We had two wonderful meals in the evenings, along with a fantastic breakfast spread. The staff were very friendly and easy to talk too. Above all a very lovely hotel in a beautiful location.
Through the window
The comfortable bed
Outside
Fish supper
Stayed 2 nights in Apr 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot sit out on balcony due to safety issues. Restaurant air con was off until i alerted staff to sauna type heat. Food good.
Stayed 3 nights in Apr 2025

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not good sleep

Lovely placed hotel, parking is roadside so no security. Room was very dated needs money spent to make it feel like you're in a nice place. Staff were nice. Only issues has was grohp of lads ar 2 -4 and 6 am talking in corridor meaning really bad sleep so defeats the object bed ??? .
Stayed 1 night in Apr 2025

6/10 Okay

Harry

Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Spa, Scarborough

Great stay thanks
Stayed 1 night in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times and it's a good hotel not to far to walk into Scarborough shopping area..
Stayed 2 nights in Apr 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little getaway

Nice hotel & great spa facility’s. Parking is a little bit of a nightmare but paid £5 for two days for on street parking. Bar was nice as well. Hotel is on top of a hill so be prepared to get your steps in!
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

8/10 Good

luke

Liked: Cleanliness, staff & service, room comfort
A good and enjoyable stay. Service was good but rooms could do with a bit of TLC. Breakfast was good. One of our parties room was in a poor state which upon complaint to reception we were promised a upgrade on next visit but we still haven't received an email on this.
Stayed 1 night in Apr 2025

2/10 Terrible

Sonia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing 4 star about this hotel. The room was like walking into my grandmas house. Very old and ourdated. Floorboards were creaking everywhere you walked. The rooms weren't soundproof at all which meant we could here the room upstairs walking around, talking and their TV all night. The room view was horrendous facing a chimney which mean we couldn't even open the window. The room was extremely hot with no AC, just a basic fan. We booked 2 nights but left after 1!. I wouldn't recommend anyone to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy, great to have use of the spa, will book direct though in future as you can get an even better deal that way
Stayed 1 night in Apr 2025

4/10 Poor

Shan

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The room was very “vintage”. Window had to be kept open with some sort of wooden block. We had dinner at “Taste” inside the hotel. The starters were fine - watermelon and feta salad and a prawn cocktail. For our mains we had sirloins and we asked for them to be rare - one arrived rare and one was medium with soggy oily chips. £114 total for our meals and I definitely don’t think it was worth it at all. No pints on tap on day 1 of our stay as the taps weren’t working (over Easter weekend). On day two, one tap was working because a staff member “jippoed” the tap somehow (which we know because bar staff were chatting away as if there were no customers present). Ordered a simple plate of chips for my toddler which took a whole hour because apparently the system didn’t put it through to the kitchen??? Staff were all really miserable, short off and not very helpful. We asked for a cot in our room and it was simply plopped in there for us to set up (cot was also stained and dirty). The highlight of the trip- a whopping £5 for TAP WATER to be brought to our room as they had NO BOTTLES OF WATER!!! We were brought two Carlsberg branded pint glasses of tap water and I was flabbergasted. Was very excited to leave this premises. Will not be returning. It’s a cash grab of a place with very little to offer young people/families.
Stayed 2 nights in Apr 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I wish I had listened to the reviews. This place is not worth the money we paid, boiling hot room, view was awful, beds uncomfortable. Had to pay more money to park up the street.... Safe to say we won't be returning.
View from our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Vicki

Disliked: Staff & service, property conditions & facilities, room comfort

Not happy with this stay

We arrived and checked in. The room given was t what we was expecting and a lot worse than we have stayed in previously and this stay cost more than our last one. The room was dated, small with a tiny TV and no fridge. We asked to swap rooms but the only rooms they had left had a charge which I felt I shouldn’t have had to pay but I did because the first room Wasn’t good enough for the price paid. We was given a different room which looked okay to start with but this has no fridge either and we didn’t realise so the porter did help us by getting one. The TV on the bathroom didn’t work and the TV in the bedroom onmy had an indoor arial so everyone we moved or changed channel the TV went fuzzy. I did explain this to the receptionist but she just smiled and said ooh that’s not good. During the night the room Was extremely warm, there was no air con and the window would only open slightly due to us having a balcony which we was told no one can go on. When we used the spa facilities the jacuzzi was cold and one of the saunas wasn’t hot enough.
Stayed 1 night in Apr 2025