Britannia Grand Hotel Scarborough

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Exterior
Double or Twin Room | Desk, iron/ironing board, WiFi, bed sheets
Beach/ocean view
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Scarborough Spa
    7 min walk

Room options

Basic Double Room, No Windows

  • 21.5 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 375 out of 1585 reviews" "
Rating 8 - Good. 415 out of 1585 reviews" "
Rating 6 - Okay. 283 out of 1585 reviews" "
Rating 4 - Poor. 189 out of 1585 reviews" "
Rating 2 - Terrible. 323 out of 1585 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Miriam

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dining area, coffee lounge and Main Entrance area were very pretty on first arrival. The corridors were dirty, very dusty/dirty skirting boards, dirty door frames, dirty toilets. The metal checker plate infront of the lift was held on by 2 screws and a very dangerous trip hazard. The public toilets were dirty and smelly. Our room had some form of bodily fluid/ solid dried onto the radiator. The window sill was filthy and dusty, as were the skirting boards. No shower mat to stand on when getting out of the shower which is a slip hazard. One side of the sink panel was broken. There were stains on the wall, which were obviously drink stains.Dirty linen piled on the floor in a doorway which is a fire risk as well as an obstruction. I was recovering from surgery on my foot, when I asked for a spare pillow to elevate it I was told they didn’t have any spare. I couldn’t shower due to being frightened of slipping. Unfortunately, other than the breakfast and the main staircase in reception, the hotel definitely didn’t live up to its name in any shape or form. Very very disappointed and disgusted and will never go back.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking situation was a little disappointing but all other was overall good and breakfast was lovely
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Fergal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No support in mattress spring, lying on bed mattress collapsed to bed base, decor in corridors very tatty, carpets very poor condition, room very hot and outdated, room door very poor lock, could be opened with a dinner fork, hour long queue to check in
Stayed 2 nights in Aug 2024

4/10 Poor

Karl

Stayed 2 nights in Jul 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, room was a good size and clean. The terrace needed a good clean and tidy up as there were not enough bins, cigarette butts were every.
Stayed 1 night in Aug 2024

2/10 Terrible

Michaela

Stayed 1 night in Aug 2024

4/10 Poor

david

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
i know we get what we pay for ,but bathroom shoddy and dirty the bed is absolutely pathetic solid lumpy and roll out as its tilting out may i suggest one of your bosses actually takes time to look around and see what your offering this is second time been to the grand, but grand its not unless its down for roughs and up for the posh. so sorry will never come back again
Stayed 3 nights in Aug 2024

6/10 Okay

Jamie

Traveled with family
Disliked: Room comfort
Suprised by how it looked inside , not run down like thought . Room's were nice enough but sea view rooms are not that great due to the filthiness off the windows outside due to seagulls and becsuse of single pane windows kept us awake all night . The entertainment room is a bit outdated and the lift and stairs also . If it wasnt for the seagulls i think it would of been a pleasant stay and would there again due to the location
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The building is very grand,the Empress bar and sun terrace are lovely. The room was clean and a lovely see view but for the last day our TV wouldn't work and I was told by the Duty manager that it couldn't be repaired or replaced which I was really not happy about!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Toilet seat broke Tv could not get a picture all funny colours So not the best
Stayed 2 nights in Aug 2024

2/10 Terrible

Claire

Traveled with partner
Absolutely terrible stay will never stay again we came to stay for my 40th birthday this was our first stay and will be our last we checked in quite late as we arrived late we entered our room and it was so hot we thought the heating had been on it was unbearably hot we had one window which opened about 4 cm so didn’t make any difference whatsoever I went down to reception to report the heat problem to be told that they would provide another fan which never got brought to us we used the one fan provided which made absolutely no difference as it was just circulating hot air me and my partner wanted to leave but was unable to afford another hotel we checked out at 6am after having maximum an hours sleep all night the receptionist didn’t even ask how our stay was or thank us she was particularly rude me and my partner spend my 40th birthday night too and tailing as it was so hot in the room we couldn’t even sleep next to each other it completely ruined my birthday we had seen the hotel on tv and presumed it would be a good hotel to say we were disappointed was an understatement would not recommend and certainly would never ever stay there again it was terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Aurelijus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a twin sea view room for 1 night. The room was clean spacious had kettle tea and coffee making facilities. Iron, ironing board, tv, fan. I would return and the staff are very attentive and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly disgusting. Damp and mould in the room. Litter in the corridors, lifts were dirty. Also a domestic kicking off and no one available to deal with it and told there's no security.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exerlent stay
Room was clean but when i ask for tea bags etc they only gave 2 teabags 2 coffees 2 milk so had to keep wasting time going back quewing sometimes to get more also no spare pillows in wardrobe again
Stayed 3 nights in Aug 2024

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was terrible. Watered down juice. Hard eggs,hard sausages. Luke warm everything else . Manager at breakfast was not friendly, acted like we were a nuisance. Dirty window sills with dead flies in restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
A very historical place indeed ..
Stayed 3 nights in Aug 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely shocking. Booked a standard double no window upgraded when we were there to a ‘CIty room’ as that’s all that was offered to us nothing else so I paid £20 extra when arriving. I informed the hotel on email a day before arriving I had 2 kids with us and explained 1 is sharing the bed with us and 1 in a travel cot which we provided. When arriving we checked into our room which was no bigger than a tiny box room so we had went and spoke to reception which we were told we ‘only’ upgraded to a city double. I had explained we were only offered that and nothing else and had already told the receptionist. They then give us another room when I arrived into the room it was 2 twin beds when I had already explained 2 previous times that my daughter was stopping in a bed with us. They then proceeded to argue even though we had proof of us informing them via email we got put into another room and by that point I was really sick of going downstairs so just slept in it. But was like sleeping on a brick was the worst experience I’ve ever had in a hotel. Don’t waste your money.
Stayed 1 night in Aug 2024

4/10 Poor

holly

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bath room wasn’t clean stunk like fish and no ventilation it was too hot very claustrophobic To was very rubbish
Stayed 3 nights in Aug 2024

4/10 Poor

RAHUL

Traveled with partner
Disliked: Property conditions & facilities
Very old property, not maintained well. Not worth the amount what I paid.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024