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Britannia Grand Hotel Scarborough

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
2 bars/lounges
Exterior detail
Lobby sitting area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Il Piatto
    1 min walk
  • Scarborough Station
    8 min walk

Room options

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, No Windows

  • 21.5 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 370 out of 1554 reviews" "
Rating 8 - Good. 411 out of 1554 reviews" "
Rating 6 - Okay. 276 out of 1554 reviews" "
Rating 4 - Poor. 184 out of 1554 reviews" "
Rating 2 - Terrible. 313 out of 1554 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

STEPHEN

Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived and checked in quickly which was good and had a pleasant enough chap deal with us. We were on the first floor right next to the lifts so we already knew it would probably end up being noisy. We walked in we were greeted by a strong pleasant lemon smell. The room was bigger than I was expecting and the windows were huge and let in so much light which was nice. After a quick look round we did notice brown stains up the wall like someone had thrown tea or coffee up them and we found paperwork from a previous guest on top of the wardrobe which was 3 months old!! Bathroom was lovely although I think baths are outdated for hotels but no complaints there. Only negatives for us in the room were the rock hard mattresses and pillow. Later on we went down to reception and asked for a second pillow as I am disabled and need a second for support. The receptionist was quite rude and refused to give me one which I found really bad; this is the first hotel where I have been refused a second pillow to help me! Night one we slept fine but on our second day someone was moved into the room above us. The person in there spent all night walking round the room which made the floor boards creek and kept us awake all night. I know its an old building but the floor boards need looking at. We also had a nail sticking up through the carpet near the bathroom so had to be careful of that at all times. Overall was enjoyable but does need some love and attention on it.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Stu

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in my opinion is one of the greatest and grandest hotels in the world…. Why you may wonder? Google it and you’ll know….
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Traveled with partner
Room was fab, although it was floor floors down and no working lift. Did not appreciate fire alarm going off at 5.30am but cant be helped. Windows in room considering they were ground level on seafront have not been cleaned for years could do with bring cleaned.Checking in a nightmare very slow and upto an hour wait. Needs to be staggered maybe checkin times vary and do one floor at a time.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visitng Scarborough. Such an amazing building. Staff always lovely and helpful. Last 2 times we've been we've been checked in by same ataff member. I didnt get her name but she is particularly lovely and welcoming.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stood waiting to check in while other reception staff done nothing . Fire alarm went off for no reason had to evacuate the building at 5:15 which woke up my son and never got back to sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jareth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible inedible food and the room was.... Not great either. Not a great experience
Stayed 1 night in Sep 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock damaged. Bathroom door hanging off. Dust mites in the bad. Rude staff. Blocked sink. Paid for a room with a window but couldn’t see out of it for the dirt and grime. Never again. Stay away from this hotel. It’s a shame because it’s a beautiful building.
Stayed 4 nights in Sep 2024

4/10 Poor

Tracey

Traveled with family
Disliked: Staff & service, amenities
Booked a twin sea view room, but on arrival told it was only a standard room as the choice on hotels.com is incorrect, and are only standard rooms. Told the room with sea views was two floors down and the lift was broken. I said that’s was no good as my mum suffered from severe copd. Given a disabled room, only given one pillow each. When I asked for another pillow informed no spare ones available in hotel given towels to use.no proper sink, no hot water. Spoke with agent for website who said as I paid with the hotel direct they could not offer me compensation, they contacted the hotel who agreed to change our room. Offered downstairs yet again declined as before. Offered executive room but at a charge to me declined. The whole experience from both sides hotel & website was disappointing, not very supportive. It was meant to be a relaxing break for my mum, the whole room experience was a total let down. I felt I got no support from both sides. One very disappointed customer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well was nervous booking, but we actually loved our couple of days stay. When booking in got a slight upgrade from two singles sea view to a family seaview(double and a single). The price we payed is what we usually pay at a Travelodge, to have a room with a lovely sea view in a magnificent building was great value. Second night after a lovely meal at an Italian restaurant nearby we returned to the hotel for a few drinks , we then went thru to the ballroom and watched an ABBA tribute act again adding to the amazing value. As you can guess we enjoyed our stay, and we will hopefully return sometime next year.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sujith

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Staff & service
Love it
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, amenities
The way breakfast was run clearing away the food when still half hour to close down I like a steady breakfast but doing that made me want to rush it
Stayed 7 nights in Sep 2024

10/10 Excellent

Glynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Amenities
Check in was slow always is but once in fantastic stay . Wish there was more of a better dinner menu tho . Some stuff members need retraining as there bit slow other than that I enjoyed my stay
Stayed 3 nights in Sep 2024

8/10 Good

Ermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but with a wonderful sea view. Room is clean and smells good. Very easy check in, staff are polite and helpful. 2 days and we did had a great time. When I saw majority of the negative reviews after I booked I cannot help but be anxious of what to expect when I get there. But no, everything went really well. The surrounding area specially the beach is clean. Sitting on different benches with beautiful seaview angles is really relaxing.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay at the Grand Hotel and I enjoyed my time, not that I was in the hotel much, but it was good for what I needed. Will be staying again next year.
Stayed 2 nights in Sep 2024

6/10 Okay

Zdenko

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was hotel of my life.
Rusty shower Toilet wouldnt flush so had to use shower as a toilet. Reported and was refused a room change. Bathroom door wouldnt shut when using toilet/shower. Wrong type of room to our booking. Broken/squeaky floor boards could hear when people walking around. Room not cleaned properly as waste paper(looked like blood) left on the floor. Old fashioned key the size of a ruler...had to take it out all day/night with us
Stayed 1 night in Sep 2024

2/10 Terrible

Natasha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend it
Stayed 1 night in Sep 2024