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Residence Inn by Marriott Savannah Downtown/Historic Distric

3.0 star property

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Photo gallery for Residence Inn by Marriott Savannah Downtown/Historic Distric

Property amenity
Outdoor pool
Reception
Exterior
LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
500 W Charlton Street, Savannah, GA, 31401
  • Savannah College of Art and Design
    ‪7 min walk‬
  • Forsyth Park
    ‪8 min walk‬
  • River Street
    ‪14 min walk‬
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

LCD TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

LCD TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

LCD TV

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 317 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

LCD TV

Suite, 1 Bedroom, Non Smoking

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 317 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Bathtub (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

LCD TV

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 317 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | Living room | LCD TV

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • Sleeps 7
  • 2 Double Beds

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About this property

Residence Inn by Marriott Savannah Downtown/Historic Distric

3-star hotel in Old West Broad Neighborhood
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
Residence Inn by Marriott Savannah Downtown/Historic Distric offers 109 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn by Marriott Savannah Downtown/Historic Distric features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Residence Inn by Marriott Savannah Downtown/Historic Distric is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day)

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Downtown/Historic Distric Hotel
Residence Inn Marriott Savannah Downtown/Historic Distric
Residence Inn Marriott Savannah Downtown/Historic Distric Hotel
Residence Inn Marriott Downtown/Historic Distric Hotel
Residence Inn Marriott Savannah Downtown/Historic Distric Hotel
Residence Inn Marriott Savannah Downtown/Historic Distric
Residence Inn Marriott Downtown/Historic Distric
Marriott Historic Distric

Residence Inn by Marriott Savannah Downtown/Historic Distric Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Chante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our room, the staff, and valet parking. Everyone made sure we had everything we needed and even helped us get around the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Krystle

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant. The check-in and check-out process was very smooth. And the person at the front desk upgraded me to a suite! The only thing to keep in mind with the suite is you need to go outside to access the suites. Overall it was a great experience. I especially appreciated that there was no extra fees tagged on when I got there, which a lot of times happens. I also loved that there was a full kitchen in the rooms. One thing I would have loved is complimentary water bottles in the rooms. I recommend this place to stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right around the corner from the trolley tour, big room very impressed.
Stayed 1 night in Feb 2025

8/10 Good

C Harvey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The Property was nice and clean. The only option was Valet parking which was an additional $35 per night over the room cost. Staff very friendly
Stayed 2 nights in Feb 2025

8/10 Good

Chung Wei

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything is fine except that there are Latridiidae bugs that keep appearing on the desk.
Stayed 2 nights in Feb 2025

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The rooms was very nice as well as all the staff we encountered
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We stayed for one night as we were passing through Savannah. We stay in a cottage and had some difficulty with the tv, but they switched our room very fast with no hesitation. Great and helpful staff, breakfast was also delicious! Would recommend to anyone going to Savannah.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Stayed 1 night in Jan 2025

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A little further from the center of attractions in downtown Savannah than many other chain hotels, but in a quieter location, set back from MLK Dr and very convenient to the Savannah Visitors' Center and trolley tour terminals. Attractive facility, friendly staff. CONS: Included breakfast is exactly like all other chain hotels, with a selection of items notable for high carb content, low in nutrients/fiber, with single serving milk, condiments, etc., and single-use foodwares generating unspeakable waste. DO NOT let them book you into a suite in the Cottages unless shaking walls and slamming entry doors in adjacent units won't bother you. Bathtub was extremely shabby, with degraded caulk and non-slip surface. In general, maintenance is not a priority at this location. We will not be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Brandi

Traveled with family

Frustrated

After Helene, I cancelled my December trip to this hotel. They still ran my card and put me as a no show. $300 gone and they won’t even cooperate with my booking agent. I cancelled and I still had to pay. This is ridiculous
Stayed 2 nights in Dec 2024

2/10 Terrible

Monica Lisboa Goulart De, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything. I booked one studio and was given me a room. Dirty and bad smelling. Didn’t cleaning the room when I was there.
Stayed 3 nights in Dec 2024

4/10 Poor

Daniel, Miami

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned on any of the days. The room smelled very strong of cleaning products. The room was not cleaned on the days we stayed, poor quality. I have stayed at the Residence Inn several times, and I intend to review it after this experience.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Musty smelling, uncomfortable, lack of breakfast

We went to Savannah for a 3 day family getaway during the holiday break. We picked the hotel because of the 1 bedroom option. Upon arriving to our room, it smelled like musty, old carpet and it felt like there was no air circulation. The sofa bed was a joke with a thin worn-out mattress. I reached out to guest services to ask to change rooms for two queen beds, but I was informed that they only had king suites with sofa beds. The next night, I reached out to ask about canceling the remaining two nights due to discomfort. We were told no refunds. We went out to buy a blow up mattress for our kids. The third day, after the continued musty smell, I asked for a different room and was granted one after explaining that we were being blasted by a Marijuana smell. The new room had two pillows for 5 people, so I asked for three more pillows so that my kids could have pillows. I was informed that the hotel had no pillows left. The uncomfortable beds, musty smells, dirty feeling rooms, and lack of enough breakfast foods for the hotel guests was completely unacceptable for a $300 a night Marriott hotel. Not only will we never stay there again, we will make sure that friends and family stay elsewhere.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edgar

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Maday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Liked: Staff & service

Not so great.

The front desk staff was excellent. Very helpful for places to dine and things to do. The room lacked a safe, even a Holiday Inn has a safe in the room. As a result we were forced to carry our valuables with us whenever we left the premises. We requested housekeeping services for Sunday, they never showed up so I had to call the front desk that evening upon returning to the room to request fresh towels. The breakfast buffet was completely lacking. It progressively got worse each day. To the point on Monday there was little to eat at 8:20am. The food that did remain was burnt to crisp. See attached photo. The individual who ran the kitchen made the excuse that they were out of supplies due to the Holiday. Christmas was last Wednesday. Food and supplies should have been ordered on Thursday, Friday and Saturday if needed. After spending nearly 20 years in the F & B industry if I ever needed additional food or supplies and we ran out I would have sent someone to the store to retrieve provisions. Furthermore, I overheard someone say “there’s nothing I can eat at this buffet. And finally to add insult to injury, the kitchen staff turned the lights off at 9:00am sharp, even though there was a dozen plus guests standing around the buffet hoping that food would be brought out so that they might have something to eat after waiting patiently for food to be served. So overall the place gets a 4. I’m sorry to be the bearer of bad news, but you’re Marriott and not Motel 6.
Some type of breakfast sandwich. I think not…
Stayed 3 nights in Dec 2024

8/10 Good

??????

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was not ready until 8:43 pm which is ridiculous. I checked in early online and everything. When we asked the person at the desk if housekeeping could do our room next because we were waiting she refused. She said that the housekeepers were working and they could not do a specific room.
Stayed 1 night in Dec 2024