Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

BBQ/picnic area
Exterior
Exterior
Point of interest
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Station Mall
    ‪3 min walk‬
  • Gateway Casinos
    ‪10 min walk‬
  • Sault Ste. Marie International Bridge
    ‪15 min walk‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(91 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Sault Ste Marie by IHG

Sault Ste. Marie hotel steps from GFL Memorial Gardens
An indoor pool, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Holiday Inn Express Sault Ste Marie by IHG provides a hot tub and a sauna. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, a garden, and a picnic area. Onsite parking is available (surcharge).

Holiday Inn Express Sault Ste Marie by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1048 reviews
Rating 8 - Good. 285 out of 1048 reviews
Rating 6 - Okay. 96 out of 1048 reviews
Rating 4 - Poor. 35 out of 1048 reviews
Rating 2 - Terrible. 46 out of 1048 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facilities, fast internet, but a little bit far from convenience stores
Stayed 1 night in Apr 2025

10/10 Excellent

Dujuon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

VEER INDER SINGH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, I loved the staff and the cleanliness! The gentleman at the front desk was top notch and went the extra mile for my family and I. It has been a while since I've seen an establishment focus on customer service. Even the housekeeping staff were so sweet! The one lady (her name started with an A?) she helped my disabled mom when i had went downstairs and was so kind! I would definitely come back to this hotel. Love it! Even my 7yr old daughter said that she wants to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed quite a few times at this place and its great
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times and its a great spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Asif

Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating, hot tub and pool area clean. Not good parking for a bigger unit, but I was able to park across the street in the mall parking lot
Stayed 1 night in Apr 2025

2/10 Terrible

Jodi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were told we could extend our stay and the day of we got told to leave, that it was a miscommunication and didn't have the opportunity to get another room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Seyedsina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Mykyta

Stayed 2 nights in Apr 2025

6/10 Okay

SANGKEUN

Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Comfortable, fantastic breakfast. They have pancakes.
Stayed 3 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the middle of the night and the guy at the front desk was extremely helpful and nice. The room was good the hotel was clean. Breakfast was decent Only bad part was the fire alarm going off at 5am and we didn’t get there till almost 1 in the morning. So we got about 3-4 hrs sleep after a day of 12hrs driving and another full day of driving after.
Stayed 1 night in Apr 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and comfortable beds
Stayed 1 night in Apr 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool, sauna and a comfortable bed!

Friendly helpful staff. You have to pay parking :( Great breakfast! Comfortable rooms and beds.
Stayed 1 night in Mar 2025

8/10 Good

Meta

Stayed 1 night in Mar 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Mar 2025

10/10 Excellent

Mackenzie

Traveled with family and small children
Liked: Amenities
Hotel was amazing,amazing staff! We went with our baby and the staff was amazing with her and so understanding
Stayed 1 night in Mar 2025

10/10 Excellent

Halie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff clean
Stayed 1 night in Mar 2025