Comfort Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
4404 I-75 Bus. Spur, Sault Ste. Marie, MI, 49783
  • Lake Superior State University
    4 min drive
  • Water Street Historic Block
    5 min drive
  • History Tower
    6 min drive
  • Sault Ste. Marie, MI (SSM-Sault Ste. Marie Municipal)
    3 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn

Sault Ste. Marie hotel with indoor pool
An indoor pool, a fitness center, and a sauna are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Comfort Inn offers 85 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Comfort Inn provides a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:30 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie
Comfort Inn Sault Ste Marie
Comfort Inn Hotel
Comfort Inn Sault Ste. Marie
Comfort Inn Hotel Sault Ste. Marie

Comfort Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 245 out of 705 reviews" "
Rating 8 - Good. 233 out of 705 reviews" "
Rating 6 - Okay. 131 out of 705 reviews" "
Rating 4 - Poor. 62 out of 705 reviews" "
Rating 2 - Terrible. 34 out of 705 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nothing special.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela, East Lansing

Stayed 1 night in Jul 2024

8/10 Good

Heather

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Simple Hotel!
I thought the price was a tad high for a comfort inn, BUT it was a convenient location! The hotel is pretty outdated and could definitely use some updates, but the room was clean, and the breakfast was good! The front desk girl, I think her name was Randy, was really sweet too!
King Suite
Stayed 1 night in Aug 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean, staff was friendly. I heard the staff give rates to two people over the phone for much less ($50) than I paid for the same room. Which makes me wonder if it would be cheaper just to call the hotel directly to make reservations. Had problems with the room keys not programming correctly, and had to go to the desk to get into the room twice. Was told that the jets in the hot tub were not working, so didn’t bother checking out the pool area. Breakfast was average but not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The kids loved the pool. Breakfast was great. A great variety of choices. Great room. Everyone very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay. Comfortable and pleasant. We had 5 people and the room had enough sleeping space for 5 people. Food and beverages were great and convenient on site and in the area. Convenient location to many tourist attractions. Cute courtyard area. We didn’t use the pool or hot tub but it was definitely being utilized by other guests and they all looked to be enjoying them. There was construction at the hotel so no access to the front door and no parking onsite when we came back late at night. There was an elevator that made it convenient to transport luggage but at the second floor there were no signs to show which direction to walk to get back to the lobby so I did end up choosing the wrong direction a couple of times. Would stay again for sure!
Stayed 1 night in Jul 2024

8/10 Good

Mary, ormond beach

Liked: Cleanliness, staff & service, amenities
Our room was nice size. Pool was too cold, hot tub barely warm. Breakfast was awesome. Lots of construction going on outside detracted a bit. Elevator placement inside hotel was horrible, hard to get to from the lobby.
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Traveled with family and small children
Liked: Staff & service
Staff was super nice and helpful. Hotel was ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. The hotel was under renovations but our room and the lobby area was perfect. The staff was friendly and accommodating. The breakfast was awesome.
Stayed 3 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Applebees was within walking distance, shopping available
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

MELISSA

Traveled with partner
Liked: Cleanliness, staff & service
The hotel needs a few updates but it's not s bad place to stay. Our room was on the lower level and it sounded like the people above us were stomping around. The hotel was clean. The hot tub jets did not work so that qas disappointing. The beds were comfortable enough.
Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth, Renton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent place to stay if you are only planning to be in the area for one night.
Stayed 1 night in Jun 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Driveway is unsafe
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

4/10 Poor

Patrick, Pembroke

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Comfort Inn? More, like, UnComfort(able) Inn. Let's start with what was a pre-paid check-in. Facility had just two staff working on a Friday evening, heading into a long weekend. One, a new employee the other a supervisor or manager. Check-In,(especially with pre-paid), is usually signing some forms, providing vehicle info and Bob's your uncle. Nope. Began to take a while. Unfortunately, new staff member was working desk and was unaware of part of the check-in. That part - a $1 deposit? Uhmm - I prepaid $260 C$ for a one-night stay. Made no sense. Further, after about 30 mins and new staff being unable to reach supervisor/manager, gave person a $1 bill. After a 12-hour drive, you would too! Next, the room. The ventilation unit was noisy AF. At one point in evening, we had someone knock on our window from outside. The Internet, Free WiFi. Uhmm. Does not seem that the facility has proper capacity/service to provide to a full building of guests. After a struggle and valiant effort, I was unable to connect my tablet to get in a bit of R&R before dozing off. Disappointing. Then, in morning, discovered that little to no maintenance or pre-room checks are done. The tub (which doubles as a shower), did not drain correctly. Obviously plugged with things I'd rather never know. So yeah, Un-Comfort(able) Inn. Money back please!
Stayed 1 night in Jun 2024

6/10 Okay

laura

Traveled with family and small children
*Average stay* Upon check in, the halls smelled of old, stale cigarette smoke. The actual room was dirty. Fridge had not been cleaned out and had sticky food substance spilled all over inside. (Front desk did clean up for us) Bathroom had hair all over floor and tub. One Comforter had a large old blood like stain on it. Beds were more on the harder side, (just my opinion) Walls were so thin I could hear the people in the next room’s entire conversation(until well after midnight) they were just speaking normal-not yelling- One female staff at front was polite & friendly along with the male food server tending to breakfast was amazing. For a semi-decent price, it is conveniently located to food /store venues & 8-9 min drive from Soo Locks
Stayed 2 nights in Jun 2024

8/10 Good

Todd

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

charlene

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was filthy , our socks turned black from the floor .the shower wall was really loose .. the tub filled with water while showering . the drain was really slow . the folks at the desk was really hard to understand . NOT WORTH THE MONEY !!!!!!!!!!!!!!!!!!! we'll never go back
Stayed 1 night in Jun 2024

6/10 Okay

Dana S

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I liked that there was a place to get dinner next door. The hotel layout is dumb, with the elevators all the way in back. My room was second floor in front so it was like a maze. the rooms were clean and staff was friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Meh...
Overall, it was okay. Flip out couch mattress was flipped upside down and could see why. It needed a cleaning. Daughter said the chairs felt greasy. Ultimately, it did the trick, a quick stopover.
Stayed 1 night in Jun 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out near highway
Stayed 1 night in Jun 2024