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voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property

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Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Exterior
Bar (on property)
Premium bedding, down comforters, desk, blackout drapes
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Bar
  • Air conditioning
  • Pet friendly

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Pendragon Theatre
    ‪3 min walk‬
  • Lake Flower
    ‪8 min walk‬
  • Saranac Laboratory Museum
    ‪11 min walk‬
  • Saranac Lake, NY (SLK-Adirondack Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Premium bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Lake View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors) | Premium bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • 795 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, desk, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, down comforters, desk, blackout drapes

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium bedding, down comforters, desk, blackout drapes

Premium Room, 2 Queen Beds, Lake View

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Premium bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • 405 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, down comforters, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, down comforters, desk, blackout drapes

Premium Room, 1 King Bed, Lake View

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Town)

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed (Town)

  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (465)
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$223 total
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About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

3.5-star Saranac Lake hotel walkable to Lake Flower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and concierge services.
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco Saranac Lake NY Waterfront, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a meeting room and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary secured self parking is available on site, along with a car charging station.

Voco Saranac Lake NY Waterfront, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Voco Saranac Lake NY Waterfront, an IHG Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2019
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 70 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 for adults, and USD 15 to 25 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 669 reviews
Rating 8 - Good. 167 out of 669 reviews
Rating 6 - Okay. 54 out of 669 reviews
Rating 4 - Poor. 21 out of 669 reviews
Rating 2 - Terrible. 17 out of 669 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway for the weekend! Perfect location and amenities!
Stayed 2 nights in Nov 2024

10/10 Excellent

Iouri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elyse

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, modern, and new. We felt warmly welcomed by staff and even received a welcome gift. Although it was cold we enjoyed the fire outside to warm up. The pool and hot tub were great! We did not eat at the hotel restaurant but it is only a short drive to the main areas where you can go out to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Hosanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was beautiful and we loved the location. It was close to town and we enjoyed several restaurants that were wonderful. The front desk staff was a little cold and not very welcoming. They addressed our needs but we almost felt like we were bothering them. The restaurant on site needs a lot of work. Nice lake views but the food was awful, over priced and they were very understaffed. They need to step it up to compete with the local restaurants near by. We will definitely come back as we loved our accommodations and the area.
Stayed 2 nights in Oct 2024

4/10 Poor

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremie, Princeton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location, great in Harvard square
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern room with good bed. Biggest complaint is thin ceilings that telegraph every noise from room above. Rude stomping woke us up at 1:00 am. Bring your white noise and earplugs.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff needs training in friendliness, smiling and caring about customer. All we’re lacking in the staff we were in contact with
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Stayed 3 nights in Oct 2024

6/10 Okay

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but some service issues.
We had booked a room with a lake view. Got a room on the opposite side facing the highway and some houses. The lady at reception was very sorry and helpful but they did not have those rooms available. She got us a room with partial lake view and arranged a reasonable discount. Breakfast was good and big, but the service in the restaurant was not good. We also had not been given the breakfast vouchers so had to go back to get them. The place is nice and beautiful, but the staffing and service processes could be improved. We also had some bad luck with them having a loud wedding party that night, some loud people in the courtyard under our window till about 1am, and then somebody taking a dog out at 3 am, barking for a long time until another guest started shouting at them from his window. This was not quite the experience we were expecting.
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
We were able to keep our boat at the docks and let us park the trailer in the parking lot.
Stayed 2 nights in Sep 2024

8/10 Good

Anupam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned despite repeated request.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
My fiancé and I enjoyed the stay immensely and liked all the extras that were available and the proximity to all the places we wanted to visit. The view from the boathouse was stunning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Aug 2024

10/10 Excellent

Amiee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were great. Staff were wonderful. Our only complaint would be the noise. You can hear everything! We ended up using a noise machine we brought with us. A couple staying across from us brought a box fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jenna

Stayed 2 nights in Aug 2024

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024