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Hotel Hills Congress & Termal Spa Resort

5.0 star property

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Photo gallery for Hotel Hills Congress & Termal Spa Resort

Indoor pool, seasonal outdoor pool, lifeguards on site
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
Flat-screen TV
Reception hall
Free toiletries, hair dryer, bathrobes, slippers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Gym
  • Spa

Explore the area

Map
Butmirska cesta 18, Sarajevo, 71000
  • Ilidza Thermal Riviera
    ‪1 min walk‬
  • Sarajevo Tunnel Museum
    ‪4 min drive‬
  • Bosna River Spring
    ‪11 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Flat-screen TV

Deluxe Suite, 1 Bedroom, Balcony

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Triple Room, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Single Room, Balcony

Deluxe Single Room, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, Balcony

  • 387 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Balcony, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Balcony, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Single Room, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 387 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

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About this property

Hotel Hills Congress & Termal Spa Resort

5-star Sarajevo hotel with free water park
Along with a full-service spa, this hotel has free water park access and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Hotel Hills Congress & Termal Spa Resort offers 260 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and refrigerators can be requested.

A health club and a complimentary water park with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Hills Wellness&Spa Center has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hotel Hills Congress & Termal Spa Resort features a complimentary water park and a waterslide. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking is available on site.

Hotel Hills Congress & Termal Spa Resort has designated areas for smoking.

Hotel Hills Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, German, Serbian, Slovenian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 12:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Hills Restaurant

Things to do

  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hills Congress Termal Spa Resort Sarajevo
Hotel Hills Congress Termal Spa Resort
Hills Congress Termal Spa
Hills Congress Termal Spa Sarajevo
Hills Congress & Termal Spa
Hotel Hills Congress & Termal Spa Resort Hotel
Hotel Hills Congress & Termal Spa Resort Sarajevo
Hotel Hills Congress & Termal Spa Resort Hotel Sarajevo

Hotel Hills Congress & Termal Spa Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 84 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 13 out of 172 reviews
Rating 4 - Poor. 11 out of 172 reviews
Rating 2 - Terrible. 12 out of 172 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Musarat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean and spacious rooms. Staff were friendly not much English was spoken. Spa was good. Steam rooms were nice. Kettle and mini bar and hair dryer. Air con was hot! Had to leave the door open as it was hot. I would go again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very specious rooms with a nice balcony! Clean and comfy bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Khalid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Sedina

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for kids
Nice, clean and fun for kids
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Stayed 5 nights in Jul 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets and pillowcases, hair in corners and on the sink. Loud noisy facility. Icky Gross. We had a 2 night stay, checked out and left early the next morning.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Almir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 4 nights in Aug 2024

8/10 Good

Azem

Everting perfect
Stayed 1 night in Aug 2024

4/10 Poor

Osman, Grimes

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start with that some of the employees we came across during breakfast and dinner were good. The room we had has been worn a bit. It wasn’t cleaned daily and even when we asked the cleaning was not the best. The person at the pool named Kenan yelled and cursed at me and family and asked for a receipt for chairs and sun umbrella which you can’t get unless you pay for it. There is a huge food menu however most of the vegetarian stuff they didn’t have. Some of the waiters would say mean things about other guests in Bosnian which is completely unacceptable. Around the hotel is extremely dirty with trash everywhere. One night the waiter put someone’s coke at our table and our son accidentally drank from it, the waiter saw it and proceeded to pour it for someone else. Some of the guests at this hotel also touch everything- you have to almost police the table. It was better when I stayed here two years ago-never again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mile

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa wellness is very good , staff very helpful ,very good rich breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

NABIL, CAGUAS

Traveled with partner
Liked: Cleanliness, staff & service
Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay
Stayed 4 nights in Jul 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in May 2024

10/10 Excellent

Mirsada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

ZAHID, Bellevue

Traveled with partner
Liked: Amenities
Excellent breakfast selection, so much on offer!
Stayed 2 nights in Apr 2024

8/10 Good

Mirsada

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mirsada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room doesn’t have iron. That’s the only thing that’s missing! Otherwise, I highly recommend!
Stayed 1 night in Jan 2024

10/10 Excellent

Mirsada

Traveled with partner
Best service and food we ever had! Highly recommend!
Stayed 1 night in Dec 2023

6/10 Okay

Milan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Remzo

Stayed 1 night in Nov 2023

10/10 Excellent

MANSOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023