10/10 Excellent
muhammed ikbal
May 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muhammed ikbal
Stayed 4 nights in Mar 2025
Hotel Citadela
3.5 star property
Choose dates to view prices
Photo gallery for Hotel Citadela
Reviews
6.06.0 out of 10
Popular amenities
- All inclusive
- Breakfast available
- Room service
- Laundry
- Parking included
- Free WiFi
Explore the area
102 Rakovicka cesta, Sarajevo, Federacija Bosne i Hercegovine, 71217
- Bosna River Spring7 min drive
- Ilidza Thermal Riviera9 min drive
- Baščaršija Džamija19 min drive
- Sarajevo (SJJ-Sarajevo Intl.)17 min drive
Room options
View all photos for Economy Single Room, City View
Economy Single Room, City View
- City view
- 129 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Economy Single Room, Balcony, Garden View
Economy Single Room, Balcony, Garden View
- 129 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Economy Room, 1 Queen Bed, Garden View
Economy Room, 1 Queen Bed, Garden View
- Sleeps 2
- 1 Queen Bed
View all photos for Economy Double Room, Balcony, City View
Economy Double Room, Balcony, City View
- City view
- 151 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Economy Room, 1 Queen Bed, City View
Economy Room, 1 Queen Bed, City View
- City view
- 150 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Economy Triple Room, City View
Economy Triple Room, City View
- City view
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Economy Single Room, Garden View
Economy Single Room, Garden View
- 129 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Economy Double Room, City View
Economy Double Room, City View
- City view
- 150.7 sq ft
- Sleeps 2
- 2 Twin Beds
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About this property
Hotel Citadela
3.5-star Sarajevo hotel with restaurant
A restaurant, a 24-hour business center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Citadela offers 20 accommodations with complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.
Some rates at Hotel Citadela are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 1292 square feet (120 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Sarajevo hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in December 2023.
Hotel Citadela has designated areas for smoking.
A hosted evening meal is available for a surcharge on weekdays (reservations required).
Hotel Citadela has a restaurant on site.
Room service (during limited hours) is available.
All inclusive details
All-inclusive room rates at Hotel Citadela are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Land activities
Offsite tours
Independently operated tours
Other inclusions
Transportation to offsite activities
Languages
Arabic, Bosnian, Croatian, English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free uncovered self parking on site
Food and drink
- Weekday buffet breakfast available 8:00 AM to 11:30 AM for a fee: EUR 5 for adults and EUR 5 for children
- A coffee shop/cafe
- A restaurant
- Hosted evening meal available on weekdays for a fee of EUR 8; reservation required
Things to do
- TV in common areas
Conveniences
- Guidebooks
- Limited-hour front desk
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (on request)
- Multilingual staff
- Tour and ticket assistance
- Wedding services
Business services
- 1,292 square feet of conference space
- 24-hour business center
- 3 meeting rooms
- Computer station
- Coworking space
Outdoors
- In a nature reserve
- Outdoor furniture
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 6 steps to reach entrance
- Accessible airport shuttle
- Hardwood flooring in public areas
- No elevator
- Tile flooring in public areas
More
- 3 floors
- Built in 2012
- Communal living room
- Designated smoking areas (fines apply)
- Fireplace in lobby
- Locally-owned and organized tours and activities
- Renovated entire property - December 2023
Room amenities
Bedroom
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Chef service
- Electric kettle
- Free bottled water
- Limited room service
- Meal delivery service
- Restaurant dining guides
- Tea bags/instant coffee
More
- Heating
- Iron/ironing board on request
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 100 per accommodation, per stay
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
- A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
- A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
- A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
- A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
- Airport shuttle fee: EUR 10 per person (one-way)
- Hosted evening meal: EUR 8
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel Citadela Hotel
Hotel Citadela Sarajevo
Hotel Citadela Hotel Sarajevo
Hotel Citadela Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness