Tokyu Stay Sapporo

3.5 star property

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Land view from property
Land view from property
Reception
Land view from property
Land view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-13-4, Minami1-jonishi, Chuo-ku, Sapporo, Hokkaido, 060-0061
  • Tanukikoji Shopping Street
    ‪1 min walk‬
  • Sapporo TV Tower
    ‪4 min walk‬
  • Odori Park
    ‪16 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

Deluxe Twin Room, Non Smoking (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

Superior Double Room Single Use, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

Stay Premier, Non Smoking

  • 388 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds

Stay Premier, Non Smoking (Single Use)

  • 388 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Superior Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin Room, Non Smoking (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Stay Premier Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Universal Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Tokyu Stay Sapporo

3.5-star hotel in Sapporo City Centre
This smoke-free hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
Tokyu Stay Sapporo offers 185 accommodations with washers/dryers and safes. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine, laundry facilities, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Tokyu Stay Sapporo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Tokyu Stay Sapporo has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping is provided weekly for stays of 7 or more nights. Additional housekeeping is available for a surcharge. Trash collection, towel and nightwear exchange are available daily on request for all bookings at no additional charge.
Onsite self-parking is available on a first-come, first-served basis beginning at 3 PM on the day of check-in. Parking reservations are not accepted. The maximum vehicle height is 1.69 yards (1.55 meters) and the maximum vehicle width is 1.96 yards (1.8 meters). Guests with vehicles that exceed this limit will be guided to an offsite parking lot nearby.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Self parking fee: JPY 1800 per night
  • Housekeeping fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Sapporo Hotel
Tokyu Stay Sapporo Hotel
Tokyu Stay Sapporo Sapporo
Tokyu Stay Sapporo Hotel Sapporo

Tokyu Stay Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 598 out of 916 reviews
Rating 8 - Good. 254 out of 916 reviews
Rating 6 - Okay. 48 out of 916 reviews
Rating 4 - Poor. 12 out of 916 reviews
Rating 2 - Terrible. 4 out of 916 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jusup

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Amazing breakfast, comfy bed, nice washed/dryer unit, clean bathroom but the garbage was not collected during our 2 nights stay and we weren’t able to open the window..so not good ventilation.
Stayed 2 nights in Jan 2025

10/10 Excellent

ELVA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

ka chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel was clean and quiet. All in one washer and dryer was really nice. Takes about 4 hours to complete. If you need to dry longer, it will take about 15-20 min to unlock the door to get your clothes out. Coffee in the lobby. Steps away to subway entrance. Close to underground shopping and outside covered shopping. 1 block from clock tower and little fish market. Nikka sign was also near by.
Stayed 7 nights in Jan 2025

8/10 Good

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer/dryer combo was the main reason why we stayed here - AND IT WAS GREAT!! Overall a great stay even though the room was a little small!
Stayed 3 nights in Dec 2024

10/10 Excellent

Songrae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Berlyn Louise

Stayed 2 nights in Dec 2024

10/10 Excellent

chriscelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time visiting Sapporo and we read good reviews of this hotel. Decided to book and experience it ourself. Indeed it was as good as the reviews I have read. The washing machine and dryer was also one of the reasons why we wanted to book this hotel. Oh man it was so convenient and good as we do not need to go to the common area to use the washing machine. We washed our laundry at our convenience. The breakfast was very good too. Overall a very good experience with the hotel. It was our wedding anniversary, the hotel was very sweet to write us a card and a gift. Truly appreciate. Thank you so much!!!! Would stay with this hotel if we visit Sapporo.
Stayed 2 nights in Dec 2024

8/10 Good

woojin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
In Sapporo center next to subway station and super helpful gentleman at front desk with excellent English and going the extra effort to help with Christmas Day lunch reservation and finding ski resort information and directions
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

seong-hwan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Watcharee

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient spot, 5 to 20 mins to the shopping area
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Stayed 3 nights in Dec 2024

8/10 Good

GO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are noticeably larger compared to those in Tokyo. Everything you’d typically find in Tokyo, the surrounding areas here also offer. Breakfast Rating: 3.5/5.0 – The chicken karaage stands out as the best item followed by the fried seafood noodles. The probiotic drink and fresh Hokkaido milk are also excellent. Additional perks include a 24-hour coffee machine with freshly ground beans, which is complimentary. Overall, I’d recommend this place for its comfort and amenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Hojin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 맞춤 호텔

딱 편한 정도의 침구와 화장실이 구비되어 있고 세탁기, 전자레인지, 포트까지 좋았습니다. 조식은 단조로웠지만 커리가 아주 훌륭했습니다.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeechan

Stayed 1 night in Nov 2024

10/10 Excellent

Prisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Prisca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great front staff members who spoke English. They were all very helpful and kind. The rooms and facilities were all very clean. The best part of this hotel is the in room washer/dryer. Loved the fact I could wash my clothes daily.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAEGEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

WENG CHANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel reception and stuff were very friendly and polite. The property was very clean and well maintained. We like the room as it is spacious with three comfortable beds. The hotel is a short walk to Odori Park and the TV Tower and Tanukikoji Shopping Street.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy to get around
Stayed 1 night in Oct 2024