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Hotel Sonia Otaru

4.0 star property

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Photo gallery for Hotel Sonia Otaru

Exterior
In-room safe, individually decorated, individually furnished, desk
Exterior
Coffee shop
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪2 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪46 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking

  • City view
  • 225 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking

  • Canal view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room, Non Smoking

  • Canal view
  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • City view
  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • City view
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 278 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin B, Canal View, Non Smoking

  • Canal view
  • 231 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Family Triple Non Smoking

  • City view
  • 484 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Superior Twin, Canal View, Non Smoking

  • Canal view
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking

  • City view
  • 231 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin A, Canal View, Non Smoking

  • Canal view
  • 231 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King, Non Smoking

  • Canal view
  • 408 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin, Non Smoking

  • Canal view
  • 385 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room (Single Use), Non Smoking

  • City view
  • 225 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking

  • Canal view
  • 357 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking

  • Canal view
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking

  • Canal view
  • 278 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Accessible, Non Smoking

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Sonia Otaru

4-star Otaru hotel steps from Otaru Canal
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite.
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Hotel Sonia Otaru features hot springs. This hot springs hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Sonia Otaru is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
寿司バル イルオナイ（IL ONAI） - This sushi bar serves breakfast and dinner.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025

8/10 Good

amos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but need better coffee

Overall a great hotel that we keep using . The coffee at breakfast is not good. There is a nice coffee shop attached to the hotel but does not open until 10:00
Stayed 3 nights in Jan 2025

6/10 Okay

Devin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harry

Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Nice hotel, but for the price, the amenities should be better. General feel is of a two or three star hotel. Staff has little foreign language skill but is very nice. No flexibility in check in times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

8/10 Good

sean, Bellevue

Stayed 2 nights in Dec 2024

10/10 Excellent

Hsing Chao Terry

Stayed 2 nights in Dec 2024

8/10 Good

KC

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

yuchun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

SIEW HIN

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy Lai Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024

6/10 Okay

Li

The hotel feels quite old and could use some updates. Be aware that the staff does not assist with luggage, which might be inconvenient for some travelers. Additionally, the humidifier in the room had mold, and overall cleanliness could be improved.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024

10/10 Excellent

Lim

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Oct 2024

10/10 Excellent

YUNGKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kung KA

Stayed 1 night in Oct 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Food was great in hotel restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Herman Kin Hei

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Spacious Room

Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.
Stayed 2 nights in Sep 2024

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024