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Hotel Nord Otaru

4.0 star property

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Photo gallery for Hotel Nord Otaru

Exterior
Front of property
Bar (on property)
Lobby
Junior Suite, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪1 min walk‬
  • Otaru Music Box Museum
    ‪15 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Executive Room, Non Smoking, Canal View

Premium bedding, down comforters, in-room safe, desk

Executive Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

Premium bedding, down comforters, in-room safe, desk

Family Suite, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite, Non Smoking

  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

Premium bedding, down comforters, in-room safe, desk

Grand Twin Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Comfort Double Room, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, down comforters, in-room safe, desk

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, down comforters, in-room safe, desk

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Roon, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Queen Roon, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Type A)

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (Type A)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, in-room safe, desk

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Twin Room, Non Smoking

  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Twin Room, Accessible, Non Smoking

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

Premium bedding, down comforters, in-room safe, desk

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Premium bedding, down comforters, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

Premium bedding, down comforters, in-room safe, desk

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

Premium bedding, down comforters, in-room safe, desk

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

View all photos for Accessible Room

Premium bedding, down comforters, in-room safe, desk

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

Premium bedding, down comforters, in-room safe, desk

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About this property

Hotel Nord Otaru

4-star Otaru hotel steps from Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a meeting room, and laundry facilities.
Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Otaru hotel also offers a rooftop terrace, a vending machine, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Hotel Nord Otaru is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Sizzle - This buffet restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.
Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 25-27, 2025. During this time, parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

chang soon

Liked: Cleanliness, staff & service
호텔은 많이 낡은 느낌입니다. 오타루 역에서 운하쪽으로 걸어서 5분정도 이며 바로 운하 앞이라 위치는 정말 좋습니다.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

WONG

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025

6/10 Okay

Felicity

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness
Polite and efficient
Stayed 5 nights in Feb 2025

10/10 Excellent

Madison, Des Moines

Stayed 1 night in Feb 2025

10/10 Excellent

Bang Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Zhaonan

Liked: Cleanliness, staff & service
The hotel is a bit old. But its location is very good. I like its breakfast best.
Stayed 1 night in Feb 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Leon Tee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

8/10 Good

Simon

Stayed 1 night in Dec 2024

8/10 Good

Todd R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Stayed 1 night in Nov 2024

6/10 Okay

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024