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Grids Premium Hotel Otaru

4.0 star property

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Photo gallery for Grids Premium Hotel Otaru

Lobby
Exterior
Sauna, steam room
Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
$76
Oct 13 - Oct 14

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪5 min walk‬
  • Otaru Music Box Museum
    ‪14 min walk‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Compact Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Hollywood Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2

View all photos for Universal Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
Hotel Torifito Otaru Canal

About this property

Grids Premium Hotel Otaru

4-star Otaru hotel steps from Bank of Japan Museum
Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services, and laundry facilities.
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Grids Premium Hotel Otaru features a full-service spa. This Otaru hotel also offers spa services, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grids Premium Hotel Otaru has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
ご朝食会場「NOSHH」 - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Reviews

Grids Premium Hotel Otaru Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 360 reviews
Rating 8 - Good. 109 out of 360 reviews
Rating 6 - Okay. 17 out of 360 reviews
Rating 4 - Poor. 9 out of 360 reviews
Rating 2 - Terrible. 3 out of 360 reviews

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer Yan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Stayed 1 night in May 2025

10/10 Excellent

RASHNA

Stayed 2 nights in May 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpark fee is expensive and ended at 11 am
Stayed 1 night in May 2025

8/10 Good

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

8/10 Good

CHIUFAI WILLIAM

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Travorex, Saraphi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Wing Ho Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

8/10 Good

Chun Yin Kevin, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

8/10 Good

Eun sook

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

10/10 Excellent

Alyssa

Stayed 1 night in Feb 2025

8/10 Good

RAEWYN T M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander Richard

Stayed 8 nights in Jan 2025

10/10 Excellent

Hoe Wee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok Tiong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the chic hotel thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wei

Stayed 2 nights in Dec 2024