4-star Otaru hotel steps from Bank of Japan Museum
Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services, and laundry facilities.
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.
Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望露天付き大浴場(温泉ではありません). The spa is equipped with a sauna and a steam room. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Grids Premium Hotel Otaru features a full-service spa. This Otaru hotel also offers spa services, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Grids Premium Hotel Otaru has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
ご朝食会場「NOSHH」 - Onsite buffet restaurant.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (JPY 1,500 per night)
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
A restaurant
Restaurants on site
ご朝食会場「NOSHH」
Things to do
Full-service spa
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Full-service spa
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch LCD TV with digital channels
Food and drink
Electric kettle
More
Air conditioning
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
Uncovered self parking fee: JPY 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Grids Premium Otaru Otaru
Grids Premium Hotel Otaru Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English.
The breakfast spread is good and the room winter view is superb.
A short stay at Otaru with 3 adults and 2 kids.
PROS:
- Spacious room.
- They provide all the amenities.
- I do appreciate the toilet and shower bring separate.
- Exterior lights make it convenient to find from the street:)
This was a huge plus for someone who isn't familiar with the area. Once I got to the main street and saw the exterior lights, it made finding my way back to the hotel super helpful.
- Customer service is great.
- They're willing to hold your luggage as you explore the area.
- It is about an 8 min. walk to Otaru canal.
- There is a shopping street right next to the hotel and a Lawson's right around the corner.
CONS:
- It is about a 10 min. walk from the station, which is not bad, but if you're going during winter time, walking around with a wheelie bag/luggage is going to be pretty rough.
- I wouldn't say it's super budget friendly, unless you're sharing a room and splitting the cost.
Overall, I enjoyed staying at this hotel. Would I stay here again? Yes. It was a good central hub in the midst of touristy area.
Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Fantastic bath facilities with a great view of Otaru. However wouldn't recommend leaving bags here after checking out as they weren't left in the same secure room they were placed when we arrived but out in the waiting area which was obscured from the front desk. Would use the coin lockers at the station for better security.
Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Amazing staff at the front desk. The only downside was the bed was not as comfy as you would thought compared to other high quality facilities in this hotel, and the bathtub in my room didn’t drain well.
Great location and very new hotel.
Comfortable stay with walking distance to tourist area. Room is modern. Decent hot bath area. Parking is available but appears limited. We didn't have breakfast but appears good healthy options.