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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property

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Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Front of property - evening/night
Gift shop
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
In-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
  • Hokkaido University
    ‪10 min drive‬
  • Moerenuma Park
    ‪10 min drive‬
  • Odori Park
    ‪13 min drive‬
  • Sapporo (OKD-Okadama)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double, Non Smoking

In-room safe, iron/ironing board, free WiFi

Double, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single, Non Smoking

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking

  • 213.5 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Designers Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

In-room safe, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

In-room safe, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Designers Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room

In-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Luxury Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 4
  • 2 Double Beds

Family Room Forest

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

APA Hotel & Resort Sapporo

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1005)
The price is $165
per night
$199 total
includes taxes & fees
Feb 22 - Feb 23
APA Hotel & Resort Sapporo

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4-star resort in Kita Ward
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort features a full-service spa, hot springs, and 9 hot tubs. Dining is available at one of the resort's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly resort also offers an outdoor pool, an indoor pool, and a children's pool. Onsite self parking is complimentary.

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
VIGNE - This buffet restaurant serves breakfast, lunch, and dinner.
Hyonmonro - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Daizen - This restaurant specializes in Japanese cuisine and serves dinner only.
Kaiji - This steakhouse serves dinner only. Reservations are required. Open select days.
LE BARATO - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,200 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Daizen
  • Hyonmonro
  • Kaiji
  • LE BARATO
  • VIGNE

Things to do

  • 9 spa tubs
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 12 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 368 reviews
Rating 8 - Good. 129 out of 368 reviews
Rating 6 - Okay. 45 out of 368 reviews
Rating 4 - Poor. 13 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN RUSSEL

Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard resort style hotel with a nice pool and onsen.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2018

10/10 Excellent

show, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

8/10 Good

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
Stayed 1 night in Jun 2017

6/10 Okay

poor tourist, HK

Liked: Staff & service
Good to stay
Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.

4/10 Poor

Jeanette, SF Bay Area, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard Bed
The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun, Classy Hotel
Absolutely Beautiful Hotel! The WaterPark was So Amazing! Kids loved it! Big water slides and several hot tub area that were very big. No Tattoos, but I just wore a long sleeve surf top to cover them. Awesome time and only about 20 minutes from downtown Sapporo!

10/10 Excellent

Li Ling, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a perfect stay
A perfect stay. Breakfast was great with lots of variety. Room was spacious, comfortable and toilet has tv screen. Kids also had fun at the indoor pools. Will stay there again.

8/10 Good

Michelle, Toronto, ON. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family stay
Got a great rate with this hotel, and was so excited for my stay. There's a free shuttle from Sapporo JR station to the hotel. It takes about 40mins from the station to the hotel. The hotel is located at a very quiet neighbourhood. Great view. There is a huge water park inside the hotel with swimming gears rental if you did not bring any. The onsen was included with my stay. It was good onset, but I had a tour group checked in that night. It was a bit crowded and loud. I was able to enjoy their outdoor onsen as well as their steam room. I really liked it. I stayed two night in the city of Sapporo and one night here. A bit of taste in both city side and relax side.

6/10 Okay

Chi Mei

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

yuko, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
long queue to spa
Non-functional spa reception. Falls short of expectations overall.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a great hotel. Very nice amenities with restaurants, a few shops, pool, onsen, and arcade. Waking trails and park golf onsite. Walking distance to shopping centre 15 minutes. A little far out if you are planning on doing activities in Sapporo but great if you are visiting Ishikari. There is a limousine bus service direct from the hotel to Sapporo station which is very convenient to transfer to Chitose Airport or to subway or train to other places in Hokkaido. Have stayed at this hotel several times and am always pleased with the service and meals.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maryann, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bad location
This was a nice hotel that would be perfect for a relaxing getaway, but if you're hoping to do some sightseeing, it's not an ideal location. Unless you're driving, you'll have to take a taxi several miles to the nearest train station, which is small and only has several trains heading to Sapporo an hour. Taxi included, it'll take you 45 minutes to an hour just to get into the city, and set you back $40 or $50 round trip every time. Again, great hotel, but if you plan to get around and do some sightseeing you're better off finding something closer to the city. We booked this as it was one of the last hotels with vacancies available in order to see the Sapporo snow festival, and as nice as it was, I can see why it had openings due to its secluded location.

6/10 Okay

Gabor

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Vancouver Island, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Ishikari.
I was visiting my daughter living in Ishikari. Staff were very friendly. Restaurants including the breakfast buffet were very nice. The sushi restaurant in the basement was fantastic. The fitness area and hot tub area were very good as well. The rooms were quite spacious (more North American than European sized). The shuttle bus to and from downtown Sapporo was very convenient. The cakes in the hotel are also amazing. Rooms were quiet and clean. Wi-Fi was free and convenient in the rooms. All-in-all a positive stay.

6/10 Okay

Jamie, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed stay
Was really excited and looking forward for the 3 nights stay even though we took hours to reach but was so disappointed when we were informed by the receptionist that people with tattoo are not allowed to go into the spa. we have to pay extra to use the fitness facilities. It is not a very convenient place for sightseeing and access for Sapporo station is 45 minutes by hotel free shuttle bus. Hotel looks really good from the outside and the surrounding is really relaxing and pretty, good vacation for family with kids to stay a night or two. Definitely waste of time for us. People are really polite but couldn't speak English at all.