Air Terminal Hotel

3.0 star property

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Photo gallery for Air Terminal Hotel

Exterior
Lobby
View from property
Exterior
Deluxe Double Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • New Chitose Airport Onsen
    ‪1 min walk‬
  • Doraemon Wakuwaku Sky Park
    ‪6 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room, Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Single Room, Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Air Terminal Hotel

3-star Chitose hotel with spa, connected to the airport
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Air Terminal Hotel features a full-service spa. Wired and wireless Internet access is complimentary. This hot springs hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,600 per day)
  • Self parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1069 reviews
Rating 8 - Good. 339 out of 1069 reviews
Rating 6 - Okay. 96 out of 1069 reviews
Rating 4 - Poor. 27 out of 1069 reviews
Rating 2 - Terrible. 7 out of 1069 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Hotel is super convenient. Located steps away from arrival gate and from bus/shuttles. Just wish breakfast had more options and eggs were not so runny.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Toby, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and comfortable. Great value. Can t beat it for convenience after flying in from Canada.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat the location and convenience after a long international flight. Plus close proximity to the ski buses. First time I used the onsen which was a bonus, but this time we arrived too late to take advantage. Beds are more firm. Free Japanese breakfast was good too.
Stayed 1 night in Jan 2025

8/10 Good

Hidehisa

Good location & Breakfast & onsen.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Tualatin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed here in transit for one night on our way to skiing in Niseko. We chose this hotel for its convenient location right in the Chitose Airport so it turned out to be a great choice for a one night stop on our way to our destination.
Stayed 1 night in Jan 2025

8/10 Good

Lum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast’s spread is limited. Furnitures and fitting a bit dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lois, Calgary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if breakfast buffet opened earlier, as we had a 0730 flight. Barely had time to grab a bun and juice, to get to checkin counter with enough time. There were about 30 others in same situation, so opening at 0530 instead of 0600 might be well appreciated. We didn’t have time to go back to room to clean teeth, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, Enumclaw

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha, North Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew in and landed late. It was super convenient for us to get to as it’s in the terminal. I highly recommend anyone who needs a stopover to stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

StevenT

Stayed 1 night in Jan 2025

8/10 Good

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really hard to find the hotel. We got there late at night and there were few people available to ask directions from. There is very little signage. Google maps was no help. Some directions on your site would be helpful. It's right next to D gate.
Stayed 1 night in Jan 2025

8/10 Good

rand, kahului

Liked: Cleanliness, staff & service
Talk about convenience! We stayed at the other hotel I think called Portam last year at the airport and brand new and way nicer. Problem is you have to walk for forever to get there and the Airport Terminal Hotel is right there in Domestic. One problem is the internet is weak in the rooms and the security set up on on there wifi will not let you access most websites except gmail and simple web browsing..The free airport wife which is only accessible outside the hotel works flawlessly. The walk to the onsen is a long 8 minute walk though the busy airport so that was a bummer not in the hotel. Breakfast is more like a school cafeteria meal but gets the job done. Rooms are old school and dated with your normal firm japanese mattresses and pillows which i like. I will say even though the hotel was sold out it was extreamly quite and could not hear hallway noise or nearby rooms when in your room.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High value. Small room was perfectly clean and well appointed. Shopping & dining options in the airport surprisingly varied and good quality. Don’t miss the included onsen 5 minute walk from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right outside the terminal.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

6/10 Okay

Kelvin

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

4/10 Poor

Ching Lay

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob, Tumon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jitka, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. Consistently awesome! You also get a free pass for the airport onsen and a nice breakfast. Can’t beat it.
Stayed 1 night in Dec 2024

8/10 Good

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free ticket for the airport hot spring.
Stayed 1 night in Dec 2024

10/10 Excellent

Junko, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to the airport is convenient and free access to airport spa is a bonus.
Stayed 1 night in Dec 2024