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Air Terminal Hotel

3.0 star property

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Photo gallery for Air Terminal Hotel

Exterior
Lobby
Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing
Hot springs
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Non Smoking

9.2 out of 10
Wonderful
(80 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Non smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hotel Wing International Chitose

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (858)
$131 nightly
The price is $131 total
All taxes and fees included in total
Hotel Wing International Chitose

About this property

Air Terminal Hotel

3-star Chitose hotel with spa, connected to the airport
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Air Terminal Hotel features a full-service spa. Wired and wireless Internet access is complimentary. This hot springs hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,600 per day)
  • Self parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1136 reviews
Rating 8 - Good. 369 out of 1136 reviews
Rating 6 - Okay. 109 out of 1136 reviews
Rating 4 - Poor. 27 out of 1136 reviews
Rating 2 - Terrible. 9 out of 1136 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Great breakfast and comfortable, quiet accommodations. Miles better than any US airport hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, not fancy
Stayed 1 night in Mar 2025

10/10 Excellent

Polly A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the my worst hotel customer experience I have encountered in Japan. I asked for help during check-in to contact the airlines for damaged luggage, but the front counter staff cut me off coldly saying that they are a hotel and not the airport without empathy or offering any suggestions. During breakfast service, the staff stationed at the breakfast area was rude and did not even bothered greet us as if we owe her money. The rooms are old, dusty and mattress was sagging. For the amount paid, you can find a way better hotel. Definitely won’t recommend unless you are in for lousy service and backaches.
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Mar 2025

2/10 Terrible

Fabien

Stayed 1 night in Mar 2025

8/10 Good

Bradley, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

Winderful stay after long trip. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were generous in size. Staff were very helpful
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Stayed 1 night in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michon

Liked: Staff & service
The room was suffice but smelled like cigarettes. Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

sean

Liked: Staff & service, property conditions & facilities
Very convenient and there is great shopping at new chitose
Stayed 1 night in Mar 2025

4/10 Poor

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient airport hotel, located right inside the domestic terminal with a huge range of shops and dining options inside. But it was the worst bed and pillows we have ever slept on - made for an awful nights rest. For this alone we wouldn’t stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo convenient. Great rooms for the price. Wide variety of options at breakfast. 10/10, would recommend. Especially after a long travel day or arriving late to Sapporo airport.
Stayed 1 night in Feb 2025

8/10 Good

SU ZEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleaning staff, convenient location to catch ski bus from airport the next Day. Breakfast varieties ok. Onsen is at another building and need to walk around 5 mins or so. Airport closes some section at 1130 so need to get back to the hotel by then
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you flight is early morning.
Stayed 1 night in Feb 2025

8/10 Good

Jolie

Stayed 1 night in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredibly convenient and pretty good. excellent breakfast and very comfortable room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Stayed 1 night in Feb 2025

10/10 Excellent

Wilfred, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I booked this hotel for my late flight arrival inti Chitose/Sapporo. Due to heavy snow I was able to go straight to my room in terminal while others had lots of issues due to arrival being after the last train into the city. Best to stay here overnight if arriving late from Tokyo/overseas.
Stayed 1 night in Feb 2025