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ANA Crowne Plaza Sapporo by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Sapporo by IHG

Exterior
Exterior
Point of interest
Suite, 2 Twin Beds | Minibar, desk, laptop workspace, free WiFi
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
1-2-9 Kita 3 Jonishi, Chuo Ward, Sapporo, Hokkaido, 060-0003
  • Sapporo Clock Tower
    ‪7 min walk‬
  • Tanukikoji Shopping Street
    ‪12 min walk‬
  • Odori Park
    ‪18 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪63 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds

  • 213.5 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed, City View (High Floor)

  • 213.5 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Corner (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds, Corner (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Corner

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds, Corner

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, desk, laptop workspace, free WiFi

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, desk, laptop workspace, free WiFi

Suite, 1 King Bed

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (High Floor, 2 Single, Single Sofa Bed)

Minibar, desk, laptop workspace, free WiFi

Standard Room (High Floor, 2 Single, Single Sofa Bed)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Twin Bed

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

Room amenity

Premium Room, 2 Twin Beds (High Floor)

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed (High Floor)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (4 Single)

Standard Room (4 Single) | Minibar, desk, laptop workspace, free WiFi

Standard Room (4 Single)

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Corner (Mid Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds, Corner (Mid Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Combined shower/tub, free toiletries, hair dryer, slippers

Suite, 2 Twin Beds

  • 883 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Twin Beds (Mid Floor)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Mid Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, Multiple Beds (Mid Floor)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room (Upgraded)

Minibar, desk, laptop workspace, free WiFi

Standard Room (Upgraded)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ANA Crowne Plaza Sapporo by IHG

4-star hotel in Sapporo City Centre
5 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
ANA Crowne Plaza Sapporo by IHG offers 412 accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Sapporo by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Teppanyaki Ishikari - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sapporo View - Onsite bar. Open daily.
ALL DAY DINING MEM - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Unkai - This restaurant serves lunch and dinner. Open daily.
Pastry Boutique - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING MEM
  • Pastry Boutique
  • Sapporo View
  • Teppanyaki Ishikari
  • Unkai

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • Elevator (31 inch wide door)

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 16 2025 to April 23 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Hotel
ANA Crowne Plaza Sapporo Hotel
Ana Sapporo
Ana Sapporo Hotel
Sapporo Ana
Sapporo Ana Hotel
ANA Crowne Plaza Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel
ANA Crowne Plaza Sapporo an IHG Hotel
ANA Crowne Plaza Sapporo by IHG Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel Sapporo

ANA Crowne Plaza Sapporo by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

De Quan Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was generally comfortable, though communication with staff presented a minor language barrier. However, after clarifying requests multiple times, we successfully received a portable fan and essential oils, enhancing our overall enjoyment.
Stayed 3 nights in Dec 2024

4/10 Poor

Philip

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel couldn’t offer the room that I have reserved and downgraded the room type and only offered a very small discount. I will never stay in this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

PHOEBE

Stayed 1 night in Jan 2025

10/10 Excellent

Chee Hoon

Stayed 4 nights in Dec 2024

10/10 Excellent

SOO SUK

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the breakfast buffet. There were so many different options, including some cool Hokkaido dishes like soup curry, zangi, salted scallops, and even gratin made with Ezo deer meat. The location was super convenient, just a short walk from the Subway and JR stations. Plus, there was a Honda car rental right in the basement of the hotel, so you could easily pick up and drop off the rental car at the hotel entrance. Wifi was available in both the guest room and the breakfast area, and it worked really well. The only downside was the bus to the airport. It had way too many stops and was supposed to take an hour and a half, but it took way longer, and I ended up missing my chance to buy souvenirs at New Chitose airport.
Stayed 2 nights in Jan 2025

8/10 Good

Kai Chung

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great Hotel

Good location, closed to the Sapporo Station. Long waiting queue for breakfast and very clean restaurant. Indoor carpark with elevator direct to lobby. Need to stamp the parking ticket everytime and need to collect a new parking ticket for everytime enter the carpark. It's a old hotel but the condition is good.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly . Awesome!
Stayed 7 nights in Dec 2024

8/10 Good

Leonard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct Airport Limousine bus stop at the hotel. Very convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Chui Yan Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the airport shuttle is right outside hotel and walkable distance to shopping centre and sapporo station. love the breakfast both styles. would be even better if there are more different convenient stores around the corner
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great breakfast and location
Stayed 4 nights in Oct 2024

10/10 Excellent

Kung KA

Liked: Cleanliness, staff & service, property conditions & facilities
The bed hardness is perfect. I got very good sleep.
Stayed 2 nights in Oct 2024

8/10 Good

JIWEN

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really left my room on the eighteenth floor it was a big key size bed with a refrigerator (though no microwave), hot pot for tea, and Nescafe-like coffee maker. It was warm when we got here, but the temperature started cooling and there is no heat in the unit until winter. The Buffet Breakfast was delicious!
Stayed 10 nights in Sep 2024

8/10 Good

SIU KWAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel locations is good for transportation, dining and shopping.
Stayed 2 nights in Sep 2024

8/10 Good

SANJIB KUMAR

Stayed 2 nights in Jul 2024

10/10 Excellent

Let

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the cleanest I have stayed in. Very classy and quiet. Could not hear a thing at night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet breakfast was great, location from CTS airport only 1 minute from bus stop. The room is comfy and comparatively is large in Japan.
Stayed 2 nights in Jun 2024

8/10 Good

Lai Say

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! It is bit old and half the lights in my room and hallway were burnt out for some reason. It’s nice and close to a lot of the cool spots in Sapporo though. Also I wish I paid in advance, the quoted price vs what I paid at the property were quite different.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenny

Stayed 2 nights in May 2024

8/10 Good

Binghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at ANA Crowne Plaza, overall satisfied with the service and stay, with the only exception of air-conditioning. Same issue as the previous stay, not being able to control and lower the temperature, locked at around 25 degree, which is relatively warm (to me).
Stayed 5 nights in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!
Stayed 4 nights in Apr 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, super-friendly staff, ice breakfast options, and overall very nice facility.
Stayed 3 nights in Apr 2024

6/10 Okay

KAZUKI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024