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ANA Crowne Plaza Sapporo by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Sapporo by IHG

Exterior
Suite, 2 Twin Beds | 1 bedroom, minibar, desk, laptop workspace
Exterior
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping
$70
Sep 23 - Sep 24

Explore the area

View in a map
1-2-9 Kita 3 Jonishi, Chuo Ward, Sapporo, Hokkaido, 060-0003
  • Sapporo Clock Tower
    ‪3 min walk‬
  • Tanukikoji Shopping Street
    ‪11 min walk‬
  • Odori Park
    ‪15 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Up to 3 Persons)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds (Up to 3 Persons)

7.8 out of 10
Good
(24 reviews)
  • 214 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Double Bed, City View (High Floor)

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Corner (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds, Corner (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (East Side)

Standard Room, 2 Twin Beds (East Side) | 1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds (East Side)

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Corner

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, minibar, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, desk, laptop workspace

Suite, 1 King Bed

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, minibar, desk, laptop workspace

Standard Room, Multiple Beds (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Twin Bed

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

Room amenity

Premium Room, 2 Twin Beds (High Floor)

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Double Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, minibar, desk, laptop workspace

Standard Room, Multiple Beds

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Corner (Mid Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds, Corner (Mid Floor)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Combined shower/tub, free toiletries, hair dryer, slippers

Suite, 2 Twin Beds

  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | 1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Twin Beds (Mid Floor)

7.0 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | 1 bedroom, minibar, desk, laptop workspace

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, desk, laptop workspace

Standard Room (Upgraded)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

ANA Crowne Plaza Sapporo by IHG

4-star hotel in Sapporo City Centre
5 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
ANA Crowne Plaza Sapporo by IHG offers 412 accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Sapporo by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Teppanyaki Ishikari - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sapporo View - Onsite bar. Open daily.
ALL DAY DINING MEM - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Unkai - This restaurant serves lunch and dinner. Open daily.
Pastry Boutique - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING MEM
  • Pastry Boutique
  • Sapporo View
  • Teppanyaki Ishikari
  • Unkai

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space

Accessibility

  • Elevator (31 inch wide door)

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Hotel
ANA Crowne Plaza Sapporo Hotel
Ana Sapporo
Ana Sapporo Hotel
Sapporo Ana
Sapporo Ana Hotel
ANA Crowne Plaza Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel
ANA Crowne Plaza Sapporo an IHG Hotel
ANA Crowne Plaza Sapporo by IHG Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel Sapporo

Reviews

ANA Crowne Plaza Sapporo by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

6/10 Okay

SHEK

Stayed 4 nights in May 2025

10/10 Excellent

Hoang, Plain City

Stayed 4 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

CELEDONIA

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

lalit M

Stayed 5 nights in May 2025

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness
Staff was very helpful. Wish you had a concierge.
Stayed 4 nights in May 2025

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and beds were comfortable. Staff was friendly. It was centrally located in Sapporo for us to walk in all directions for the things we planned to see and do. The hotel had 6 restaurants. We only ate at the one on the same level as the check-in desk. The seafood ramen was fabulous!!
Stayed 3 nights in Apr 2025

8/10 Good

Xinkang, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a very good experience staying at the hotel. The location is great for sightseeing and shopping. The guest room is clean. The only issue we had is the over crowded restaurant for breakfast. We could not have the breakfast at the preferred restaurant because of the waiting time was too long.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerald, Hollister

Traveled with group
Arrived late due some flight delays but enjoyed the stay very much. Breakfast was delicious. I would come back again.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for triple.
Stayed 1 night in Mar 2025

10/10 Excellent

Lilly, Montebello

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very polite and courteous, making you feel at home.
Stayed 4 nights in Mar 2025

8/10 Good

Gertrudo

Stayed 1 night in Mar 2025

8/10 Good

GERTRUDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth staying in saporro

A very neat hotel, clean rooms, warm and english speaking staff. very good housekeeping staff. good food , good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Staff were excellent, thank you very much!
Stayed 1 night in Mar 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very patient and nice, as well the hotel came with many amenities. The design of the rooms are also very cute, giving it a warm & cozy vibe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

clayton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Sapporo Station makes it convenient for transportation and within walking distance to Odori Park and Susukino for the snow and ice festivals.
Stayed 7 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sapporo stay

nice people and service . breakfast is very good. the decor is somewhat dated. small rooms which is standard for Japan
Stayed 1 night in Jan 2025

6/10 Okay

Randolph

Disliked: Staff & service
No personalize service,
Stayed 2 nights in Jan 2025

8/10 Good

De Quan Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was generally comfortable, though communication with staff presented a minor language barrier. However, after clarifying requests multiple times, we successfully received a portable fan and essential oils, enhancing our overall enjoyment.
Stayed 3 nights in Dec 2024

4/10 Poor

Philip

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel couldn’t offer the room that I have reserved and downgraded the room type and only offered a very small discount. I will never stay in this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

PHOEBE

Stayed 1 night in Jan 2025

10/10 Excellent

Chee Hoon

Stayed 4 nights in Dec 2024

10/10 Excellent

SOO SUK

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the breakfast buffet. There were so many different options, including some cool Hokkaido dishes like soup curry, zangi, salted scallops, and even gratin made with Ezo deer meat. The location was super convenient, just a short walk from the Subway and JR stations. Plus, there was a Honda car rental right in the basement of the hotel, so you could easily pick up and drop off the rental car at the hotel entrance. Wifi was available in both the guest room and the breakfast area, and it worked really well. The only downside was the bus to the airport. It had way too many stops and was supposed to take an hour and a half, but it took way longer, and I ended up missing my chance to buy souvenirs at New Chitose airport.
Stayed 2 nights in Jan 2025

8/10 Good

Kai Chung

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great Hotel

Good location, closed to the Sapporo Station. Long waiting queue for breakfast and very clean restaurant. Indoor carpark with elevator direct to lobby. Need to stamp the parking ticket everytime and need to collect a new parking ticket for everytime enter the carpark. It's a old hotel but the condition is good.
Stayed 6 nights in Dec 2024