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Hotel la serena

3.5 star property

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Photo gallery for Hotel la serena

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Outdoor pool
Beach nearby, sun loungers, beach umbrellas
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
rua benedito bras morreira, 343, São Sebastião, SP, 11628299
  • Maresias Beach
    ‪2 min walk‬
  • Maresias Square
    ‪6 min walk‬
  • Pauba Beach
    ‪11 min drive‬

Room options

View all photos for Exclusive Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Exclusive Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Basic Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel la serena

3.5-star hotel in Maresias
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a complimentary children's club, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel la serena offers 22 air-conditioned accommodations with minibars and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels.

Bathrooms include rainfall showerheads. This São Sebastião hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Hotel la serena features an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services and a complimentary children's club.

Hotel la serena is a smoke-free property.

Hotel la serena has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • In a nature reserve

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Pool access ramp on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Chef service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: BRL 90 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel la serena Hotel
Hotel la serena São Sebastião
Hotel la serena Hotel São Sebastião

Hotel la serena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Stayed 2 nights in Nov 2024

10/10 Excellent

Louis Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Ótima estadia, recomendo e voltaria mais vezes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oscar Hitoshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável
Cama confortável, roupas de cama de qualidade. Café da manhã bom . Piscina aquecida ótima muito bom para relaxar após um dia de praia. Funciynuuito simpáticos ,exceto uma recepcionista chamada Tamara que precisa de mais treinamento para tratar com os clientes. Fomos mal atendidos em todas as situações que precisamos falar com ela , nada simpática e não pensa no hóspede, acho que nem curso de recepcionista deve ter ,fala grosseiramente e não vi um sorriso ao atenteder . Tirando isso tivemos uma ótima estadia .
Stayed 2 nights in Nov 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Telma R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Katia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é uma graça, o quarto muito bom, mas tem brechas na vidraça que faz com que os pernilongos entrem dentro do quarto, esquece o wifi, tem televisão mas se você não rotear a internet do seu celular, não vai conseguir usar, a antena da TV basica é pessima, para usar a Hidro precisa reservar, mas faltou comunicação nessa parte, tudo é bem novinho, acho que podiam investir mais na estrutura.
Stayed 2 nights in Jul 2024

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito limpo, bem organizado, atendimento maravilhoso!
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
A estadia , o atendimento do hotel, comodidades, qualidade do quarto, café da manhã, tudo perfeito. Atendimento impecável. Com certeza retornaremos.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalação nova. Ótima opção. Piscina aquecido. Atendimento excelente. Recomendo a todos.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

karolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Carina

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Orley

Stayed 3 nights in Dec 2023

6/10 Okay

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Renatto

Traveled with family
Liked: Staff & service, room comfort
Bom
Ficamos 4 dias hospedados e no geral a hospedagem foi boa. - Pontos positivos: Atendimento da recepção e cozinha foram excelentes. Jacuzzi e piscina aquecida - Pontos negativos: Longe da praia (quase 20’ andando), muitos pernilongos no hotel inteiro, inclusive eles entravam pela janela do quarto e do banheiro que não tinham vedação e o café da manhã foi excelente no primeiro dia, mas os outros dias, foi servido o que sobrou do dia anterior. Falamos na recepção e disseram que dependiam do gerente comprar as coisas.
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Mediano
A estadia em geral foi na media nada que atrapalhou em grande porte nossa viagem, optamos por escolher este hotel basicamente por sua localização informada neste aplicativo, que se dizia 100m da praia, mas um dia antes da viagem jogamos o nome do hotel no waze e tivemos a grande surpresa que o hotel era a 1km da praia, eles tem parceria com um hotel que disponibiliza de todos os serviços de praia entretanto não tínhamos planos de ficar a mercer do carro. O cafe da manhã é literalmente um quebra galho, fora isso correu tudo bem.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcelo, São Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel é maravilhoso!
Stayed 2 nights in Nov 2023

10/10 Excellent

DAIANA F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Bom hotel porém logo no check in , queriam cobrar novamente nossa estadia . Provei que na tinha sido pago pelo Hoteis.com mas a atendente não localizava o pagamento . 20 minutos de espera cansados da estrada , até que ela reconhecesse sim o pagamento . Quarto muito confortável apesar de somente um banheiro na parte inferior. Achamos um custo nos extras muito alto (porção de filet 300g por R$100,00) Bom serviço e ótimo café da manhã
Stayed 2 nights in Oct 2023

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

PATRÍCIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
Nós ficamos muito satisfeitos! O serviço, o atendimento, a atenção e agilidade para resolverem as questões, a estrutura do hotel, são detalhes que superaram as nossas expectativas. O café da manhã é incrível! Nos sentimos à vontade com a simplicidade dos colaboradores. Mesmo com chuva, devido aos espaços que o hotel oferece, pudemos aproveitar.
Stayed 4 nights in Oct 2023