Renaissance São Paulo Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance São Paulo Hotel

Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Point of interest
Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Air conditioning

Explore the area

Map
Alameda Santos, 2233, São Paulo, SP, 01419-002
  • Rua Augusta
    1 min walk
  • Paulista Avenue
    2 min walk
  • São Paulo Museum of Art
    10 min walk
  • São Paulo (CGH-Congonhas)
    33 min drive

Room options

Club Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Madison Suite, Club Suite, 1 King Bed, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

  • 53 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking, Corner

  • 46 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Renaissance São Paulo Hotel

5-star hotel in Jardim Paulista
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Renaissance São Paulo Hotel offers 444 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Renaissance São Paulo Hotel features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 20 meeting rooms. Event facilities measuring 29063 square feet (2700 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Renaissance São Paulo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Terraço Jardins - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Living Lounge Bar & Sushi - This lobby lounge specializes in farm to table cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (USD 11 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Living Lounge Bar & Sushi
  • Terraço Jardins

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 29,063 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 1 2024 to December 1 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
  • Airport shuttle fee: USD 80 per person (one-way)
  • Covered valet parking fee: USD 11 per day
  • Pet fee: USD 58 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paulo
Hotel São
Hotel São Paulo
Paulo Hotel
Paulo São
Renaissance São
Renaissance São Hotel
Renaissance São Paulo
Renaissance São Paulo Hotel
Renaissance Sao Paulo Hotel Brazil
São Paulo Hotel
Sao Paulo Renaissance
Renaissance Sao Paulo
Renaissance São Paulo Hotel Hotel
Renaissance São Paulo Hotel São Paulo

Renaissance São Paulo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews" "
Rating 8 - Good. 194 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel, Calgary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, it has a great gym and the food is awesome
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and service
I was in Sao Paolo for five nights for work, and it happened to be my birthday while I was here. The hotel staff went out of their way to make my day special! (Midnight snacks and cake as per Brazilian tradition, more cake the next day… it just kept on going!) Wonderful staff, comfortable rooms, great location. Would stay here again, and hope to be back on my birthday!
Stayed 5 nights in Sep 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to park. electrical wallbox offered to charge my car. the swimpool was blocked due to necessary repairs. The theater in the property was nice and good.
Stayed 1 night in Sep 2024

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central & safe area with numerous bars round about
Stayed 6 nights in Jul 2024

10/10 Excellent

Bradley, Denfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off paulista avenue on a quiet street. Big spacious rooms and plenty of amenities on site
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous !
Stayed 1 night in Jul 2024

8/10 Good

Carina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for business meetings in the city!
Stayed 1 night in Jul 2024

10/10 Excellent

Houssam

Traveled with partner
Liked: Amenities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again. Highly recommend it
Stayed 6 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey for what it offers
The hotel is on a good location and is moderately nice. The restaurant is good, but not great in comparison to same standard hotels in Brazil. The gym is well equipped, and the reception is friendly and professional. However, the hotel rooms are a bit dated, and the "fille de joie" sitting at the lobby in the evenings were a bit of a surprise.
Stayed 2 nights in May 2024

10/10 Excellent

MAIRA SAYURI

Stayed 1 night in Apr 2024

10/10 Excellent

Leo

Stayed 3 nights in Apr 2024

10/10 Excellent

John

Stayed 3 nights in Apr 2024

10/10 Excellent

nelson

Stayed 4 nights in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, service and good. I will stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Zeba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay overall
Nice location and very receptive staff. Reasonably good breakfast and happy hour. Nice views of city from top ( breakfast area) Checked us in early in the morning. No complaints!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ezra, RICHMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2023

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Amazing hotel staff
Stayed 1 night in Feb 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Andre

Stayed 3 nights in Dec 2023

10/10 Excellent

KADARNATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Regina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first day housekeeping did not come to clean our rooms (we had 2 rooms) until 6:17 pm. By that time we were already getting ready to go out to dinner so we had to decline the cleaning.
Stayed 3 nights in Jan 2024

10/10 Excellent

LUCILE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed. Great breakfast buffet at Terraco Jardim. Excellent location in a safe neighborhood with many dining options nearby. Friendly and service oriented staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

JOAO

Liked: Amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Markus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
6 hours to get a baby crib, but got late checkout
It started rather well. Received a glass of espumante and the lobby is nice. The room was good with a desk and comfy bed. The big minus with the room is that they don’t have free water bottles. It’s not many hotels I been to that don’t provide free bottled water. Anyway, the big problem is their management and service. Received welcome emails asking what I need and so on. Told them that a baby crib is important to have in the room when we arrive. They said it will be sorted. When I entered the room, there was no baby crib so went down to speak with them. We’ll send one straight away, they said. Turns out that I took 6 hours and 4 visits to the reception to receive it. Every time I asked- they said it will be sent straight away. Otherwise they offered a very late check out that was much appreciated.
Stayed 1 night in Jan 2024