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Melia Jardim Europa

4.0 star property

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Photo gallery for Melia Jardim Europa

Cocktail bar
Deluxe Room, 1 King Bed, Balcony | City view
Aerial view
Outdoor pool, open 8:00 AM to 5:00 PM, sun loungers
Cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Rua João Cachoeira, 107, Itaim Bibi, São Paulo, SP, 04535-010
  • Iguatemi Shopping Center
    ‪16 min walk‬
  • Ibirapuera Park
    ‪3 min drive‬
  • JK Iguatemi Shopping Mall
    ‪3 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (EXECUTIVE THE LEVEL)

Junior Suite (EXECUTIVE THE LEVEL) | City view

Junior Suite (EXECUTIVE THE LEVEL)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium King Bed with Balcony

Premium bedding, minibar, in-room safe, individually decorated

Grand Premium King Bed with Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium

Premium bedding, minibar, in-room safe, individually decorated

The Level Grand Premium

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

8.2 out of 10
Very good
(20 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | City view

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium King Bed

Grand Premium King Bed | Premium bedding, minibar, in-room safe, individually decorated

Grand Premium King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium Balcony

Premium bedding, minibar, in-room safe, individually decorated

The Level Grand Premium Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Premium Room

View from room

The Level, Premium Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Melia Jardim Europa

4-star hotel in Itaim Bibi
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Melia Jardim Europa offers 279 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Melia Jardim Europa provides an outdoor tennis court, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Melia Jardim Europa has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Aromatique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: BRL 79 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aromatique
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 200.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately BRL 79.00 per person
  • Valet parking fee: BRL 45 per day
  • Rollaway bed fee: BRL 200.0 per day
  • Service fee: BRL 5.30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jardim Europa
Melia Europa
Melia Jardim
Melia Jardim Europa
Melia Jardim Europa Hotel
Melia Jardim Europa Hotel Sao Paulo
Melia Jardim Europa Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil
Melia Sao Paulo
Melia Jardim Europa Hotel
Melia Jardim Europa São Paulo
Melia Jardim Europa Hotel São Paulo

Melia Jardim Europa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 124 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 55 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos A L

Stayed 1 night in Nov 2024

6/10 Okay

Luiz Carlos

Stayed 2 nights in Nov 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Maria Isabel Ribeiro

Traveled with family
Liked: Room comfort
hotel nao vale o valor da diaria
hotel muito barulhento. a acustica dos quartos muito ruim. escuta tudo no corredor, porta batendo . banheiro barulhento tb. funcionario entrou no meu quarto e estavamos dormindo de manha. servico mto ruim para o valor da diaria
Stayed 1 night in Nov 2024

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen precio calidad
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel but no drinking water!
Nice bedrooms with amenities and a modern look. Breakfast is definitely worth it, great coffee options and great variety of foods. I have two main complaints: - Gym equipment is outdated and archaic. - Hotel does not provide drinking water. Not in the rooms, nor in the lobby. This in a country where tap water is not safe to drink. This is beyond bad service, perhaps a human rights violation!
Stayed 3 nights in Aug 2024

8/10 Good

Edmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgi, miami

Stayed 5 nights in Aug 2024

6/10 Okay

Silvana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Alessandro

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pontos negativos - Quarto com vazamento no banheiro, vazo sanitário bambo, papel higiênico em uma posição que a pessoa tem que ser contorcionista para usar, cortina que não veda a luz completamente e para quem gosta de dormir no escuro atrapalha muito. Pontos positivos - atendimento de equipe, excelente localização. estão reformando o hotel e está ficando mais bonito
Stayed 4 nights in Sep 2024

6/10 Okay

Flavio

Liked: Staff & service
Tivemos alguns problemas com o banheiro, questão de limpeza deixou a desejar, problemas na ducha higiênica, banheiro precisando de reformas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sebastian, Whitestone

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They done work to improve a lot The front desk staff could be a little bit more accommodating but it is a brazilian thing to say NO before checking if you can say yes
Stayed 3 nights in Sep 2024

6/10 Okay

Felipe

Traveled with family
Liked: Staff & service, property conditions & facilities
Sugestão de Melhorias
Recepção reformada e muito bonita, excelente cafe da manhã, quarto amplo e confortável. Necessidade de reformar os banheiros. Muito pequeno e sem manutenção.
Stayed 2 nights in Sep 2024

10/10 Excellent

ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and location are great and the staff are super friendly and helpful. Love the walkable dining options in the neighborhood. My go to hotel when in São Paulo
Stayed 6 nights in Sep 2024

6/10 Okay

Nicholas

Traveled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Kirsten

Nice hotel
Stayed 3 nights in Sep 2024

8/10 Good

Fabio

Liked: Staff & service
Apenas ok
Equipe atenciosa. Quarto confortável, porém os corredores de carpete muito velhos, e não saia água quente no banho. Academia pequena, mas dá para se virar bem.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Hildegard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff real attentive / nice bakery around the corner/ property clean/ beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
It´s good but It was better, need to fix the bathroom!!
Stayed 1 night in Jul 2024

10/10 Excellent

Leandro

Stayed 2 nights in Jul 2024

2/10 Terrible

andrea helena

Disliked: Staff & service, property conditions & facilities, room comfort
Uma experiência frustrante
Escolhido um dos apartamentos mais caros. Ar condicionado não estava funcionando. O apto estava na temperatura 28 graus . Frigobar desligado da tomada com todas as bebidas quentes. Somente 2 horas depois, tendo que chamar o técnico 2 vezes e dizerem que o ar não estava refrigerando e só aquecendo e que nos mudaram de quarto . Experiência bastante negativa.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024