You'll have the entire apartment to yourself and will only share it with other guests in your party.
Apê Brás - Shopping Plaza Polo
3-star apartment in Bras
A 24-hour front desk and express check-in are available at this smoke-free apartment building. Each apartment features a kitchen with a microwave, plus free WiFi and a Smart TV with digital channels. Additional amenities include Netflix, a hair dryer, and a shower. Housekeeping is available on request.
Apê Brás - Shopping Plaza Polo offers 126 accommodations, which are accessible via exterior corridors and feature hair dryers. Accommodations at this 3-star apartment have kitchens with microwaves. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.
Apê Brás - Shopping Plaza Polo features express check-in and an elevator. The property has a 24-hour front desk.
Apê Brás - Shopping Plaza Polo is a smoke-free property.
Languages
Portuguese
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transportation
24-hour offsite parking (BRL 140 per night)
Street parking available
Kitchen
Microwave
Mini-fridge
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with digital channels
Netflix
Streaming services
Work spaces
Laptop workspace
Pets
Pet friendly
Up to 22 lbs per pet
Pets stay free
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
126 units
Access via exterior corridors
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: BRL 140 per night(328 ft away; open 24 hours)
Housekeeping fee: BRL 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Ape Bras Shopping Plaza Polo
Apê Brás Shopping Plaza Polo
Apê Brás - Shopping Plaza Polo São Paulo
Apê Brás - Shopping Plaza Polo Aparthotel
Apê Brás - Shopping Plaza Polo Aparthotel São Paulo
Apê Brás - Shopping Plaza Polo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 98 out of 171 reviews
10 - Excellent
98
Rating 8 - Good. 44 out of 171 reviews
8 - Good
44
Rating 6 - Okay. 18 out of 171 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 171 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 171 reviews
2 - Terrible
6
9.0/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Fiaz
Jan 5, 2025
Liked: Cleanliness, room comfort
Fiaz
Stayed 3 nights in Jan 2025
10/10 Excellent
Jude
Business traveler
Dec 27, 2024
Liked: Cleanliness, room comfort
Great experience
The place was good,I just have issues with communication because I am English speaking.
Jude
Stayed 5 nights in Dec 2024
8/10 Good
Helouise
Business traveler
Feb 12, 2025
Liked: Cleanliness, room comfort
Ótimo, porém não tem janela. E está em obra o shopping onde está localizado o Apê. Está um caos por lá, mas acredito que pronto, será perfeito para viagens rápidas!
Helouise
Stayed 1 night in Feb 2025
4/10 Poor
Verified traveler
Business traveler
Feb 11, 2025
Liked: Cleanliness
Necessita Melhorias Urgentes
A estadia no hotel deixou a desejar em vários aspectos importantes. Primeiramente, notamos a falta de sinalização de emergência, o que é uma preocupação significativa em termos de segurança. Além disso, os elevadores estavam constantemente em pane, causando transtornos e inconvenientes, especialmente para quem precisa se deslocar com bagagens ou tem dificuldades de locomoção.
Outro ponto que merece atenção é a necessidade de compartilhar espaços com clientes que visitam o "Espaço Busca Busca". Isso gerou certa confusão e desconforto, pois a divisão de áreas não estava clara, afetando a privacidade e a experiência geral dos hóspedes.
Embora o hotel tenha alguns aspectos positivos, como a localização e o atendimento da equipe, essas questões precisam ser urgentemente resolvidas para garantir uma experiência mais agradável e segura para todos os clientes.
Esperamos que essas observações sejam úteis para melhorias futuras.
Verified traveler
Stayed 1 night in Jan 2025
10/10 Excellent
Jefferson
Business traveler
Feb 11, 2025
Liked: Cleanliness, room comfort
Jefferson
Stayed 2 nights in Feb 2025
10/10 Excellent
Andre
Feb 11, 2025
Liked: Cleanliness, room comfort
Andre
Stayed 1 night in Feb 2025
8/10 Good
ANDRE
Business traveler
Feb 11, 2025
Liked: Cleanliness, room comfort
Boa opção
Boa opção para compra em São Paulo, a localização é ótima e estão em fase de implantação e por exemplo o elevador não estava pronto e aguardamos a mudança de quarto para outro andar.
Não tinhamos o codigo da reserva do hotel, somente o codigo do intinerário, deu um pouco de trabalho
ANDRE
Stayed 1 night in Feb 2025
10/10 Excellent
Sergio
Traveled with family
Feb 11, 2025
Liked: Cleanliness, room comfort
Ótima localização
Hotel prático para compras em São Paulo
Sergio
Stayed 2 nights in Feb 2025
10/10 Excellent
Pedro
Business traveler
Feb 10, 2025
Liked: Cleanliness, room comfort
Pedro
Stayed 1 night in Feb 2025
10/10 Excellent
Mateus
Feb 10, 2025
Liked: Cleanliness, room comfort
Mateus
Stayed 1 night in Feb 2025
6/10 Okay
MARIA HOSANA
Business traveler
Feb 9, 2025
Disliked: Cleanliness
P ajudar outros viajantes serei bem direta. O quarto estava c o piso sujo, tinha apenas uma mini janela que dava p um corredor, se deixar aberta perde a privacidade, se fechar se sente sufocada, pois o ar condicionado fica virado p sua cama. Local barulhento, e não digo pelas reformas, mas pelos hóspedes que chegam conversando alto durante a madrugada. O único ponto positivo é a cama e o chuveiro, de resto não vale a pena, pois uma estadia confortável é o que se espera após um longo dia de compras. A não ser que vc dê sorte e a atendente for c sua cara e te dê um quarto melhor.
MARIA HOSANA
Stayed 2 nights in Feb 2025
6/10 Okay
Isla
Feb 9, 2025
Isla
Stayed 2 nights in Feb 2025
10/10 Excellent
MARIA I
Traveled with family
Feb 4, 2025
Liked: Cleanliness, room comfort
Ótima estadia
Limpo, organizado, mobília nova e recém reformado. Localização perfeita.
MARIA I
Stayed 1 night in Feb 2025
10/10 Excellent
Otavio
Business traveler
Feb 3, 2025
Liked: Cleanliness, room comfort
Muito boa apesar de ainda estar em obras
Otavio
Stayed 1 night in Jan 2025
6/10 Okay
lillian
Business traveler
Feb 2, 2025
Liked: Room comfort
Disliked: Cleanliness
Experiência Razoável!
O quarto estava sujo, roupa de cama limpa, mas banheiro com cesto de lixo com papel higiênico o que identificava estar sujo, pia vazando água. Pia da cozinha engordurada e suja. Limpeza ruim!!! Outros 2 pontos PÉSSIMOS, elevador de acesso, um estragado e outro lotado e demorado pois, dá acesso aos andares de comércio; para pedir comida a noite, o acesso para retirada é pela garagem, dificil de encontrar e dificil de acessar. Ponto positivo, equipe da recepção, jovens atenciosos e amáveis!
lillian
Stayed 1 night in Jan 2025
8/10 Good
Carolina
Traveled with family
Feb 1, 2025
Liked: Cleanliness, room comfort
Boa localização
Hospedagem nova, limpa e bem localizada. A única dificuldade que tive foi a comunicação com eles antes do checkin, tentei por 2 vezes, sem sucesso.
Os recepcionistas são bem educados e prestativos.
Carolina
Stayed 4 nights in Jan 2025
8/10 Good
Valderes
Traveled with group
Feb 1, 2025
Liked: Cleanliness, room comfort
Boa e funcional
Acomodacao de boa qualidade e bem funcional.
Valderes
Stayed 1 night in Jan 2025
2/10 Terrible
Luciano
Business traveler
Jan 31, 2025
Liked: Cleanliness, room comfort
Elevadores Inoperantes
Os elevadores sempre estao dando defeito e continua sem sinalização e luz de emergência nos corredores.
Luciano
Stayed 3 nights in Jan 2025
8/10 Good
Mara
Traveled with family
Jan 29, 2025
Liked: Cleanliness, room comfort
Mara
Stayed 4 nights in Jan 2025
10/10 Excellent
Patrícia
Business traveler
Jan 29, 2025
Liked: Cleanliness, room comfort
Patrícia
Stayed 2 nights in Jan 2025
8/10 Good
ANDRE MANDROZZATO
Traveled with family
Jan 28, 2025
Liked: Cleanliness, room comfort
Muito bom, recomendo!
Muito bom, preço bom... só faltou utensilios de cozinha, estávamos e 2 adultos e 2 crianças faltou talher, pedi e não trouxeram...e por ser elevador dentro do shopping era um pouco ruim pois estava sempre cheio, mas no geral dou nota 8,7. Sinal de internet tem mas não funciona, ainda bem que levei a minha movel.
ANDRE MANDROZZATO
Stayed 2 nights in Jan 2025
2/10 Terrible
Luciano
Traveled with family
Jan 27, 2025
Disliked: Cleanliness, room comfort
Luciano
Stayed 1 night in Nov 2024
2/10 Terrible
Maurício
Jan 26, 2025
Liked: Cleanliness, room comfort
As dependências dos quartos são excelentes ,bem estruturado tudo muito limpo e novo excelente .
A minha experiência foi péssima ,pois ,ficamos sem energia por muito tempo ,os elevadores não funcionavam ,o ar condicionado não funcionava ,devido a falta de energia ,não possui iluminação de emergência.
Maurício
Stayed 1 night in Jan 2025
10/10 Excellent
THAIANE RODRIGUES
Business traveler
Jan 26, 2025
Liked: Room comfort
Acomodação, localização e atendimento excelentes! Estão passando por uma reforma, breve será melhor ainda !