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Norte Palace Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norte Palace Hotel

Outdoor pool
Reception
Exterior
Exterior
Suite | Minibar, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
  • Breakfast included

Explore the area

Map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
  • Praia de Guriri
    25 min drive
  • Parque Estadual de Itaunas
    28 min drive
  • Lanchonete Aryma's
    1 min walk
  • Frigideira's Restaurante
    2 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, free WiFi

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, free WiFi

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Go Inn São Mateus

Breakfast included
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (96)
The price is $37
per night
$38 total
includes taxes & fees
Jan 12 - Jan 13
Go Inn São Mateus

About this property

Norte Palace Hotel

3-star Sao Mateus hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and a business center.
Norte Palace Hotel offers 10 air-conditioned accommodations with minibars. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Sao Mateus hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Norte Palace Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3-star property. This Sao Mateus hotel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Norte Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Norte Palace Hotel has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Norte Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Traveled with family and small children
Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024

8/10 Good

Alceny

Stayed 1 night in Sep 2024

8/10 Good

Odair José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, atendimento bom.As roupas de cama muito limpas. Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Stayed 4 nights in Sep 2024

2/10 Terrible

Patrícia

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Péssimo
Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse. Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado. Péssima experiência!
Stayed 1 night in Sep 2024

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city center.
I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024

10/10 Excellent

Henrique

Stayed 2 nights in Jun 2024

8/10 Good

Leonardo

Traveled with family
Stayed 1 night in Apr 2024

10/10 Excellent

Kaio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

DEMIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor custo benefício
Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
Stayed 1 night in Jan 2024

8/10 Good

ADRIANO

Stayed 3 nights in Jun 2023

6/10 Okay

Addan

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Feb 2023

2/10 Terrible

Raquel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo
Stayed 1 night in Jan 2023

10/10 Excellent

MARCO ANTONIO SILVA

Stayed 1 night in Jan 2023

10/10 Excellent

Rodrigo

Stayed 1 night in Dec 2022

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom.
Stayed 2 nights in Oct 2022

6/10 Okay

WAGMAR JESUS DA

Stayed 1 night in May 2022

8/10 Good

Helio

Stayed 3 nights in Apr 2022

10/10 Excellent

Caroline

Stayed 1 night in Apr 2022

8/10 Good

Eloy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, com boa localização, piscina e restaurante.
Stayed 1 night in Mar 2022

10/10 Excellent

Anna Julia

Stayed 3 nights in Feb 2022

10/10 Excellent

MARIA A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria Aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquila e ótima para descansar
Stayed 1 night in Jan 2022

6/10 Okay

Glauco

Liked: Cleanliness, staff & service, room comfort
Hotel razoável
Hotel relativamente simples, sem grandes luxos e com aspecto de leve descuido (pintura, jardinagem)
Stayed 4 nights in Jan 2022

8/10 Good

RICARDO

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021