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Soft Win Hotel São Luis

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Soft Win Hotel São Luis

Front of property
View from room
Standard Double Room, City View | Minibar, desk, blackout drapes, iron/ironing board
Lobby
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA, 65071-365
  • Tropical Shopping
    5 min drive
  • Ceuma University
    5 min drive
  • Ponta d'Areia Beach
    6 min drive
  • Sao Luis (SLZ-Marechal Cunha Machado Intl.)
    29 min drive

Room options

View all photos for Standard Double Room, City View

Standard Double Room, City View | Minibar, desk, blackout drapes, iron/ironing board

Standard Double Room, City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Minibar, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds, City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Standard

Minibar, desk, blackout drapes, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Twin Room Standard

Minibar, desk, blackout drapes, iron/ironing board

Twin Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

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About this property

Soft Win Hotel São Luis

3-star hotel in Ponta D'areia
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Soft Win Hotel São Luis offers 216 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This São Luís hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This São Luís hotel also offers tour/ticket assistance and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Soft Win Hotel São Luis is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Soft Win Hotel São Luis has a restaurant on site.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 25 for adults and BRL 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 52.5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 for adults and BRL 25 for children
  • Pet fee: BRL 52.5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

Property is also known as

Hotel Soft Sao Luis
Soft Sao Luis
Soft Inn Sao Luis Maranhao, Brazil
Soft Inn São Luís Sao Luis
Soft Inn São Luís
Soft São Luís Sao Luis
Soft São Luís
Soft Win Hotel São Luis Sao Luis
Soft Win São Luis Sao Luis
Soft Win São Luis
Soft Win Hotel São Luis Hotel
Soft Win Hotel São Luis São Luís
Soft Win Hotel São Luis Hotel São Luís

Soft Win Hotel São Luis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 727 reviews" "
Rating 8 - Good. 243 out of 727 reviews" "
Rating 6 - Okay. 153 out of 727 reviews" "
Rating 4 - Poor. 48 out of 727 reviews" "
Rating 2 - Terrible. 28 out of 727 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Obaid, Buffalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near by pretty much every other city or town. There are several restaurants near by walk distance/ bars and convenience store. Wonderful friendly staff. I highly recommend it
Stayed 4 nights in Jan 2024

10/10 Excellent

BRUNO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

BRUNO

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
really regular basic room with nothing special in the hotel and elevator on and off.
Stayed 1 night in Jan 2021

6/10 Okay

goeran

Stayed 1 night in Mar 2018

8/10 Good

Francisco, Quito, Ecuador

Liked: Cleanliness, staff & service, room comfort
Normal hotel. Good area
It was a very normal 2-stars hotel. It is located in a pretty safe and nice area though. The wifi takes a lot to be activated for new guests. Breakfast is decent.

10/10 Excellent

BETÂNIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

EDUARDO J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A conservação do quarto deixou muito a desejar, forte cheiro de mofo.
Stayed 1 night in Aug 2024

4/10 Poor

LARISSA

Hotel bem razoável! Não disponibilizam toalha de rosto, apenas de banho e somente roupa de cama (sem coberta). Horrível mesmo foi o fato de encontrarmos nosso quarto aberto ao retornarmos do passeio com um pessoal fazendo troca de fechaduras, sendo que nem fomos avisamos sobre isso e muito menos deixei o quarto a disposição para que isso fosse feito durante minha estadia. A responsável ainda teve a capacidade de falar quando fui reclamar que se eu não coloquei placa de não perturbe, qualquer funcionário pode entrar no quarto (um absurdo, pois não é pq eu não coloquei a placa que qualquer um pode entrar no quarto a qualquer momento, seja limpeza ou manutenção).
Stayed 1 night in Aug 2024

8/10 Good

Lindon Johson

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 1 night in Aug 2024

6/10 Okay

José Gustavo

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Mozart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Ronaldo de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
A estadia foi boa, os funcionários são atenciosos a única reclamação que tenho e dá reposição e maior variedade no café da manhã.
Stayed 1 night in Jun 2024

10/10 Excellent

Filipe

Ambiente muito confortável, bem limpo e uma recepção maravilhosa!
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Banheiro muito pequeno
Stayed 1 night in Aug 2024

2/10 Terrible

Daiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimas estrutura, limpeza e atendimento
A estadia foi terrivel, não nos colocaram no quarto que eu havia reservado. Fomos alocados no quarto 109, com adaptação para pessoa com deficiência, sendo que não somos PCD. O vaso sanitário era desconfortável, porque era para uso de cadeirante, nao havia box no banheiro, apenas uma cortina curta, que não chegava até o chão e não tinha o comprimento da extensão do banheiro, com isso quando fomos tomar banho o banheiro alagou inteiro, chegando água até no quarto. Tivemos que secar com a toalha para poder usar o banheiro depois. Além da péssima estrutura, a noite quando liguei a luz tinha uma barata andando pelo quarto. Fiquei apenas uma noite, por isso não pedi para trocar de quarto. Durante o check-out, quando fiz a reclamação na recepção, o atendente sequer pediu desculpas e ainda ficou com cara de riso e deboche, péssimo atendimento. A única vantagem do hotel é a localização, mas como há diversos outros hotéis na região, não se hospedem no Soft Win. Minha avaliação é com parâmetro em um hotel econômico, não estava exigindo um atendimento 5 estrelas, mas sim o básico: o quarto que eu reservei, um mínimo de estrutura e limpeza. Nada disso foi entregue pelo hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

HENRIQUE j

Stayed 3 nights in Aug 2024

6/10 Okay

Josiones

Stayed 1 night in Aug 2024

10/10 Excellent

Ademir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo
Stayed 2 nights in Jul 2024

8/10 Good

Ademir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito bom
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bom
Stayed 1 night in Aug 2024

8/10 Good

Ana Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não gostei do café da manhã...
Stayed 1 night in Aug 2024

8/10 Good

gloria c b

Traveled with family
Liked: Cleanliness, staff & service
Para uma noite resolve
O hotel parecia ser melhor, o quarto não tem telefone , mas para um dia resolveu , os funcionários são muito simpáticos
Stayed 1 night in Aug 2024

10/10 Excellent

Armystrong

Liked: Cleanliness, staff & service
Ótima localização, estacionamento fácil porém os quartos são um pouco antigos, nada que comprometa o conforto.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024