Italian Palace Hotel Rede Carlton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Italian Palace Hotel Rede Carlton

Executive lounge
Deluxe Room | Minibar, blackout drapes, free WiFi, bed sheets
Exterior
Reception
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Deputado Renato Azeredo 1009, Tres Coracoes, Minas Gerais, 37410-000
  • Shangri-la
    3 min drive
  • Pelé Statue
    10 min drive
  • Via Café Garden
    28 min drive
  • Varginha (VAG-Major-Brigadeiro Trompowsky)
    66 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About this property

Italian Palace Hotel Rede Carlton

3-star hotel in Nossa Senhora Aparecida
A restaurant, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Italian Palace Hotel Rede Carlton offers 55 accommodations with minibars and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Tres Coracoes hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Tres Coracoes hotel also offers a fitness center, a garden, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Italian Palace Hotel Rede Carlton is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Restaurante - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1930
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Italian Palace Hotel Rede Carlton Tres Coracoes
Italian Palace Rede Carlton Tres Coracoes
Italian Palace Rede Carlton
Italian Palace Rede Carlton
Italian Palace Hotel Rede Carlton Hotel
Italian Palace Hotel Rede Carlton Tres Coracoes
Italian Palace Hotel Rede Carlton Hotel Tres Coracoes

Italian Palace Hotel Rede Carlton Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 68 reviews" "
Rating 8 - Good. 22 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 8 out of 68 reviews" "
Rating 2 - Terrible. 11 out of 68 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Leonardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo Hotel. Estado Precário.
Péssimo. O quarto não era nada parecido com as fotos. Reservei um quarto com uma cama de casal e outra de solteiro, e o nosso quarto tinha apenas uma cama de casal. O hotel e os quartos estão em situação precária, sem qualquer reforma nos últimos 30 anos. Vejam fotos dos hóspedes. A porta do nosso quarto mal fechava.
Porta mal fechava
Péssimo banheiro
Quarto não tinha nem ar condicionadi
Banheiro de 1990
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
HOSPEDAGEM OK
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Funcionarios mal educados
Funcionarias mal educadas e tratando hospedes com cara feia e grosseria. O andar que fiquei estava em obras, não comunicaram, e todos os dias as 8 da manhã tinha som alto dos pedreiros, maquinas ligadas. A Camareira destrancou a porta e entrou no quarto sem bater enquanto eu dormia. Quase morri de susto. E pra completar esquecemos uma blusa no quarto, logo retornei para retirar e perguntar, disseram que mão encontraram nada. Decepcionante a experiência.
Stayed 2 nights in May 2024

6/10 Okay

Clementino Marcelo

Stayed 1 night in May 2024

8/10 Good

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

silvio c c

Stayed 1 night in Apr 2024

8/10 Good

Monica

Traveled with family
Liked: Property conditions & facilities, room comfort
O hotel fica um pouco distante do centro da cidade, mas em uma localização, o café da manhã é maravilhoso com muitas variedades de frutas, bolos, queijos, pães, sucos, etc. A cama era bem confortável e o quarto com um tamanho bom. Achei os carpetes dos corredores descuidados, merecem uma atenção ou até mesmo serem trocados. Os recepcionistas são bem atenciosos, porém poderiam se empenhar mais em buscar informações junto aos diversos setores da cidade para repassar aos hóspedes. Os achei mal informados e desinteressados quando pedi umas orientações.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

João F M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom serviço e custo benefício.
Fui no fim de semana para participar de uma competição e passear pela região. o tempo que passei no hotel foi para descanso. Nesse ponto foi tranquilo e agradável. O café da manhã é muito bem servido. E tem sempre um café para receber quem chega em qualquer horário.
Stayed 2 nights in Apr 2024

4/10 Poor

keysuke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Banheiro precisa de uma revitalização, recepcionistas atenciosos
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2024

2/10 Terrible

Carlos Alberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrivel
Experiência triste, chegamos e fomos atendidos por funcionários nada empáticos, com uma grande falta de vontade de trabalhar, nao passaram horarios, nada, deu um papel e falou que todas informações estavam ali, o elevador velho, os corredores extremamente velhos, antigos, porta do quarto com a fechadura quebrada, dentro do quarto bem antigo, tomadas soltas, colchão maior que o box que o apoiava, com um buraco no meio do colchão...toalhas sofríveis, estacionamento lotado, a unica coisa boa foi o café da manha. Enfim, experiência pra nunca mais repetir.
Stayed 1 night in Mar 2024

8/10 Good

Alfredo Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Stayed 1 night in Mar 2024

2/10 Terrible

Alex

Stayed 1 night in Feb 2024

8/10 Good

Luis David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa, exceto pelo atendimento horrível que recebi da recepção no primeiro dia, que quando eu só ligava algo ela ficava usando o celular, e respondendo de forma seca! Inclusive passando informação errado de o café da manhã era das 6:30 às 7:00! E quanto às demais reclamações ela não quis saber de resolver!, quando aos demais tive uma boa experiência. Ademais de esperar mais de um quarto suite. Que não entregou oque era esperado
Stayed 1 night in Feb 2024

2/10 Terrible

Matheus

Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024

8/10 Good

Salomao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cama era confortável... a tv era bem ruim, o vaso sanitário estava descolando do chao, mas o resto estava bom, cafe da manha maravilhoso, chuveiro muito bom tambem.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Hotel muito bom apesar de antigo excelente limpeza o chuveiro nao esquentava a agua ótimo cafe da manha atendes muito educadas
Stayed 1 night in Feb 2024

10/10 Excellent

Geisyane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas uma observação.
Excelente, só acho que os funcionários do hotel deveriam estar uniformizados, além de demonstar organização fica mais facil saber com quem falar ou pedir informações.
Stayed 4 nights in Feb 2024

10/10 Excellent

Leonardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Elizianne

Stayed 2 nights in Dec 2023

10/10 Excellent

Natacha dos Santos Montei

Stayed 1 night in Dec 2023

2/10 Terrible

rodrigo

Business traveler
Disliked: Property conditions & facilities, room comfort
Péssimo Local
Pelo valor cobrado pela diária, o local é extremamente caro. Segue os pontos que relaciono. 1° Chuveiro não esquenta, além de ruim e velho. 2° Kit amenidades, não vem shampoo, e sim apenas um sabonetinho único e ruim. 3° Quarto sem Ar Condicionado 4° Estacionamento pequeno, não cabe os carros dos hospedes, tive que deixar o carro na rua, por falta de vagas.
Stayed 2 nights in Oct 2023