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Thermas de Olímpia Resorts by Mercure

3.5 star property

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Photo gallery for Thermas de Olímpia Resorts by Mercure

Exterior
Exterior
Aerial view
Sauna
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Alameda das Maracas, 7, Thermas Park, Olímpia, SP, 15405-200
  • Laranjais Thermal Springs
    ‪3 min walk‬
  • Orionverso Mundo Virtual
    ‪11 min walk‬
  • Snow Pit Stop Snow Park
    ‪17 min walk‬

Room options

View all photos for Luxury Suite, Multiple Beds

Luxury Suite, Multiple Beds | In-room safe, desk, blackout drapes, free cribs/infant beds

Luxury Suite, Multiple Beds

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Superior Suite, 1 Double Bed with Sofa bed

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Superior Suite, Multiple Beds

  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, Multiple Beds

  • 646 sq ft
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Suite

Premium Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Premium Suite

  • 614 sq ft
  • Sleeps 7
  • 1 Double Bed, 2 Twin Beds, 1 Double Sofa Bed and 1 Twin Sofa Bed

Similar properties

Pool

Pousada Aldeia das Flores

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (70)
The price is $54
per night
$56 total
includes taxes & fees
Mar 3 - Mar 4
Pousada Aldeia das Flores

About this property

Thermas de Olímpia Resorts by Mercure

3.5-star Olímpia hotel walkable to Laranjais Thermal Springs
3 outdoor pools, a sauna, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Thermas de Olímpia Resorts by Mercure offers 488 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thermas de Olímpia Resorts by Mercure features 3 outdoor swimming pools, a sauna, and a children's pool. Wireless Internet access is complimentary. This Mediterranean hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Thermas de Olímpia Resorts by Mercure is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free crib
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thermas de Olímpia
Thermas de Olímpia Olimpia
Thermas Olimpia Resort
Thermas de Olímpia Resort Olimpia
Thermas Resort
Thermas Olimpia
Tuti Thermas Olimpia Resort
Tuti Thermas Olimpia
Nobile Resort Thermas Olímpia Olimpia
Nobile Resort Thermas Olímpia
Nobile Thermas Olímpia
Tuti Thermas de Olimpia Resort

Thermas de Olímpia Resorts by Mercure Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 323 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

FELIPE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não espere a qualidade de um Mercure!
- PONTOS NEGATIVOS Bar & Restaurante - PÉSSIMO! PÉSSIMO! PÉSSIMO! O valor de um cheese burger é de R$25. O pão é ruim (parecia pão amanhecido), a carne é ruim (sem gosto) e o queijo é difícil de achar! Nós usamos 4 saquinhos de maionese e de ketchup só para poder comer e engolir o lanche, já que a fome era muita e estavamos cansados para sair. Pedimos um espeto de carne bovina. Eu nem me lembro a última vez que devolvi algo, mas dessa vez tive que devolver o espeto, porque a carne era muito dura, impossível de mastigar! O café da manhã é cobrado R$39 por pessoa e acredito que seja administrado pela mesma empresa-pessoa do bar, portanto preferimos gastar menos da metade desse valor e ter um excelente café da manhã em uma padaria da cidade. Vocês precisam URGENTEMENTE rever quem presta o serviço de alimentação pra vocês! PROCESSO DE CHECK-IN - Horrível! O processo é demorado e ficamos quase meia-hora esperando o processo ser finalizado. Isso porque não havia ninguém na fila e na nossa frente. Foram literalmente mais de 30 minutos para gerar 2 cartões de acesso! COMFORTO - Travesseiro ruim, cama péssima, toalhas horríveis (daquelas que esfolam a sua pele), ar condicionado velho, televisão pequena. Tudo é muito ruim. Não vá a esse hotel esperando comforto! - PONTOS POSITIVOS Staff - a equipe é legal e algumas pessoas da recepção são simpáticas. Piscina - a piscina é boa Espaço - o quarto é espaçoso
Stayed 1 night in Apr 2023

8/10 Good

Gregory

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Foi bom, recomendo. quarto bom e limpo. Cafe da manha deixou a desejar, poucas opcoes e sempre as mesmas. Bastente atividades na piscina, time de recreacao sao otimos, mto bom. Precos dentro do hotel sao abusivos, tudo mto caro!! Lado bom e que fica ao lado do parque Thermas dos Laranjais.

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Adoramos o hotel!
Me hospedo no hotel há anos com a família, porem com o passar dos anos sentimos que ficou abandonado, e cada vez que visito, deixa mais a desejar. A comida dessa vez, não estava boa como sempre foi, nem em sabor, nem em variedade de opções no buffet. Existe um andaime na recepção que todas as vezes que visitei, desde 2017, está lá no mesmo lugar. Quanto aos quartos e à limpeza das unidades, sempre mto bem feito! Adoramos o hotel e gostaríamos que se mantivesse a qualidade que sempre nos fizeram optar por ele!
Stayed 3 nights in Oct 2021

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Wellington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Estadia no hotel
O quarto que ficamos foi o sem vista, mas não por escolha própria e a forma de como isto era decidido não ficou clara. Tomamos 3 cafés da manhã onde em 2 deles tinha somente as coisas básicas e somente o terceiro era mais completo. Em um jantar que resolvemos fazer a refeição no hotel e a comida estava bem salgada. Apesar de tudo a localização é ótima e os funcionários são extremamente respeitosos e educados
Stayed 3 nights in May 2021

2/10 Terrible

Icaro

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa.
Stayed 4 nights in Nov 2024

6/10 Okay

Leandra

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Em geral até bom o hotel. Aparelho de ar condicionado bem velho, elevadores antigos dando problema, não gostamos do café da manhã fora do hotel e sem muita variedade.
Stayed 3 nights in Nov 2024

2/10 Terrible

Thiago

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Falta respeito com os cliente no checkin, ficamos 2 hrs na fila. O restaurante não consegue atender a demanda, no primeiro dia ficamos 1 hora e 35minutos na fila pra entrar ao restaurante, e NÃO TINHA MESA DISPONÍVEL! Atendimento horrível! Quarto com ar condicionado sem manutenção! Barulhento e não gera!
Stayed 3 nights in Nov 2024

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Viagem
Razoável, o resort estava em manutenção. Local de refeição, por conta disse tivemos que nos locomover durante os períodos de refeição. Comida (Jantar e almoço) horrível eu e meu esposo comemos um bobo de camarão e tivemos uma noite de rei e rainha. Graças a Deus que no outro dia nos levaram para outro restaurante (Dat Badan Restaurante) onde a comida estava maravilhosa, mas no jantar novamente nos leram para o buffet deles horrível. Por fim se tornou cansativo e não conseguimos aproveitar como deveria. Se volto no resort, não sei acredito que é muito difícil nessas condições não.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito satisfeita !
Incrível!!
Stayed 3 nights in Nov 2024

6/10 Okay

Vinicius

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Experiência ruim
Não foi boa porque tivemos que sair de van pra tomar café em outro local. A internet do Hotel é péssima, não funciona. A única parte boa é que tem entrada direto para o parque.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel Crasson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ok. Ótimo.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Aleandro

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Atendeu ao propósito
Local estratégico com quarto muito bom. Local necessita um pouco mais de cuidado. Cafe da manhã é realizado local externo. Equipe precisa de ser mais amável. Mas voltaria com certeza.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aguinaldo cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service, room comfort
As piscinas são muito boas, o atendimento da recepção e das camareiras foram muito bons também. Porém o hotel deixou muito a desejar. Refeições fora do hotel e não tem nem shampoo no banheiro do quarto.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Alexandre

Stayed 2 nights in Oct 2024

6/10 Okay

Marcelo

Stayed 2 nights in Oct 2024

4/10 Poor

Julio

Disliked: Property conditions & facilities
O hotel está passando por algum tipo de reforma e não fomos avisados. O cafe da manhã foi servido em outro lugar, a experiência não foi boa.
Stayed 2 nights in Oct 2024