Bourbon Serra Gaúcha | Divisa Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bourbon Serra Gaúcha | Divisa Resort

Indoor pool, outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premier Double Room | In-room safe, blackout drapes
Executive Double Room | In-room safe, blackout drapes
Luxury Suite | In-room safe, blackout drapes
Premium Double Room | In-room safe, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Barragem do Divisa Estrada do Blang, 2715, São Francisco de Paula, RS, 95400-000
  • Cathedral of Our Lady of Lourdes
    52 min drive
  • Alpen Park
    53 min drive
  • Tedesco Eco Park
    78 min drive

Room options

Premier Double Room

  • Sleeps 4
  • 1 Queen Bed

Premium Double Room

  • Sleeps 4
  • 1 Double Bed

Deluxe Suite

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite

  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • Sleeps 3
  • 3 Twin Beds

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Elite Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Bourbon Serra Gaúcha | Divisa Resort

5-star São Francisco de Paula resort with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this resort. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Bourbon Serra Gaúcha | Divisa Resort offers 45 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Bourbon Serra Gaúcha | Divisa Resort provides an outdoor pool and a spa tub. Dining options at the resort include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury resort also offers a fitness center, a terrace, and tour/ticket assistance. Guests can use the indoor pool and outdoor pool at a partner property. Complimentary covered valet parking is available on site.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Bourbon Serra Gaúcha | Divisa Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Spa tub

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Divisa Experience Resort
Bourbon Serra Gaucha Divisa
Bourbon Serra Gaúcha | Divisa Resort Resort
Bourbon Serra Gaúcha | Divisa Resort São Francisco de Paula

Bourbon Serra Gaúcha | Divisa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manoel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: instalações bonitas, aconchegantes e de boa qualidade. Lençóis e toalha excelentes. O espaço do resort é muito bem cuidado, bonito e ótimo para caminhadas. A fazendinha é uma atração muito legal para famílias com crianças, há animais de diferentes espécies e muito bem cuidados. Silêncio, paz e tranquilidade para quem procura um estadia para relaxar em meio a natureza. O café da manhã é espetacular (somente me deixou muito decepcionado é a máquina de café não ter a opção de espresso ou latte, algo simples que qualquer hotel de 500 reais têm) se quiser um espresso, precisa pagar. A melhorar: os meios de divulgação do hotel não deixam claro o que constam no all inclusive (site, Instagram e nem nas informações passadas pelo WhatsApp no check in). Apenas suco e água são gratuitos, e se quiser pegar no frigobar do seu quarto, terá que pagar. Obs: o restaurante ficava uns 500 metros da acomodação. Não gostamos da qualidade da alimentação, ela é apenas boa, mas não chega no padrão de hotéis com diária acima de 2 mil reias. -
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Tudo muito bom, limpeza, atendimento, comidas. Atendimento excelente, perfeito para familia
Stayed 3 nights in Jul 2024

4/10 Poor

FABIO

Traveled with family
Disliked: Property conditions & facilities, room comfort
Péssimo
Deixou muito a desejar. Primeira noite o ar condicionado não funcionou e passamos muito frio. Estavamos com um bebe de um ano. Poderiam também ter nos informado que a chegada a noite com chuva não é recomendável pois é muito ruim chegar no lugar. Faltou atenção nos detalhes. Na segunda noite em razão do ar não funcionar nos proporcionaram um downgrade de quarto. Um quarto mínusculo. Ficaram de estornar a diferença de valor mas até agora nada. A comida do hotel é ok, mas nada para o valor pago para um resort. Não recomendo e não voltaremos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

PRISCILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Suelen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é lindo lindo lindo, as acomodações são muito confortáveis e novas! Só achei um pouco apertado para uma família de 4 pessoas… a comida bem diferenciada e de qualidade!
Stayed 2 nights in Mar 2024

8/10 Good

Maiara R S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência de All Inclusive Sensacional
Hotel muito bom, com quartos excelentes e roupas de cama de altíssima qualidade. Comidas de alto padrão, bebidas um pouco a desejar pois não tinha espumante, mas com vinhos e bebidas variadas de qualidade. Tivemos 2 imprevistos e demoraram muito pra resolver ocasionando um desconforto desnecessário pela recepção, tirando esse imprevisto nota 9,0!
Pipas
Hotel
Vinhos
Pratos
Stayed 2 nights in Apr 2023