Pratas Thermas Resort & Convention

3.5 star property

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Photo gallery for Pratas Thermas Resort & Convention

2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Lobby sitting area
Premium Double Room | 1 bedroom, premium bedding, minibar, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Rod. sc 283, km 142, Sao Carlos, SC, 89885-000
  • Paroquia Sao Carlos Borromeu
    ‪6 min drive‬
  • Sao Carlos Town Hall
    ‪6 min drive‬
  • Hospital Padre Joao Berthier
    ‪7 min drive‬
  • Chapeco (XAP)
    ‪74 min drive‬

Room options

Luxury Triple Room, 1 Double Bed

  • 108 sq ft
  • River view
  • Sleeps 4
  • 1 Double Bed

Premium Double Room

  • 129 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Room Superior

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this property

Pratas Thermas Resort & Convention

3.5-star Sao Carlos hotel with restaurant
This hotel features 2 indoor pools, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Pratas Thermas Resort & Convention offers 72 air-conditioned accommodations with minibars and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Sao Carlos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools, 2 indoor swimming pools, and 9 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Pratas Thermas Resort & Convention features a full-service spa, 2 outdoor swimming pools, 2 indoor swimming pools, and 9 hot tubs. A sauna and a fitness center are also on site. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Pratas Thermas Resort & Convention has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 9 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos

Pratas Thermas Resort & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 128 reviews
Rating 8 - Good. 35 out of 128 reviews
Rating 6 - Okay. 17 out of 128 reviews
Rating 4 - Poor. 6 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia em família!

Passamos duas noites maravilhosas no Termas Pratas e tivemos uma experiência incrível. As piscinas são muito boas, bem cuidadas e perfeitas para relaxar. A recreação infantil foi ótima – minha filha adorou as atividades e a equipe, o que tornou nossa experiência ainda mais especial. O ambiente é acolhedor, o atendimento foi ótimo e tudo estava muito bem organizado. Com certeza, recomendamos e pretendemos voltar.
Stayed 2 nights in Mar 2025

8/10 Good

Melissa C

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é bom. Gostamos, apesar de estar precisando de manutenções, (as hidromassagens, saunas não estavam funcionando). Lamento que os atendentes não são nada simpáticos, nem solicitos. No check on, não nos deram nenhuma informação, faltou cordialidade e preparo para o atendimento ao cliente. O que salva é o recreador "cebola" se não fosse ele diria que o atendimento era horrível, mas ele e a senhora da limpeza foram as únicas pessoas simpáticas e educadas que encontramos.
Stayed 3 nights in Mar 2025

8/10 Good

Huelisson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa Estadia - Voltarei

Boa estadia, recreação maravilhosa, atendentes muitos amistosos. Recomendo. Café da manhã bacana, não falta nada, mas não surpreende. Já almoço e janta , cabe ponto de melhoria, pois deixa a desejar. Prato repetidos, com poucas variedades de salada e por vezes faltavam alguns tipos de pratos e não foram repostos e sem muito cuidado no preparo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma das melhores experiências que tivemos na questão de Termais. Gostamos muito de água quente e hotel nos atendeu bem na questão de tudo.
Stayed 4 nights in Feb 2025

8/10 Good

Thais

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Noele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adoramos o lugar otimo atendimento lugar bem limpo, concerteza voltaremos.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Aniéli

Liked: Cleanliness, property conditions & facilities

Boa

A estadia foi boa e tranquila.
Stayed 3 nights in Jan 2025

8/10 Good

Maria Lúcia

Liked: Staff & service, room comfort
No geral é bom, mas deixa a desejar na parte do restaurante, espaço pequeno e tbem a comida, que era servida requentada. Em 4 dias de estadia, servirão praticamente a mesma carne no almoço e jantar. Sem muita variação, que é uma pena.
Stayed 4 nights in Jan 2025

10/10 Excellent

Neimar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei quando puder

Aguas termais muito boas. Atendimento bom. Recreadores bons para as crianças e para os adultos.Refeições simples mas boas!
Stayed 4 nights in Jan 2025

10/10 Excellent

Evaldo Telles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar

Lugar excelente para descansar em família.
Stayed 4 nights in Jan 2025

10/10 Excellent

JOEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Bom!

Muito bom, pricipalmente o atendimento e a recreação. Precisa melhorar bastante as refeições, almoço e jantar, que deixam a desejar.
Stayed 3 nights in Jan 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

RENE

Stayed 2 nights in Jan 2025

8/10 Good

LUIZ AILTON DIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Tais

Stayed 4 nights in Jan 2025

10/10 Excellent

ADRIANO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Emerson Marcelo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

caiu a qualidade

Nao foi legal... o pessoal da recepção parecia sem interesse no atendimento, faltou água varias vezes, cheiro ruim de fossa, jacuzzi sem funcionar , elevador quebrou algumas vezes, a comida não era muito saborosa , porém a sobre mesa muito boa ...
Stayed 3 nights in Jan 2025

8/10 Good

Rudicir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima atendimento comida excelente piscinas também os quartos bem aconchegante
Stayed 4 nights in Jan 2025

10/10 Excellent

Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Estadia considerada na média. O que deixa a desejar é a limpeza nos espaços em comum. Nas piscinas , restaurante e recepção falta limpeza. Precisa mais pessoas nesses setores. Os funcionários muito atenciosos. Falta mais frutas nas refeições (almoço e jantar).
Stayed 2 nights in Jan 2025

10/10 Excellent

Maikon

Stayed 3 nights in Jan 2025

6/10 Okay

Camila

Liked: Staff & service
Stayed 3 nights in Jan 2025