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Sheraton Sanya Haitang Bay Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Sanya Haitang Bay Resort

Suite, 2 Bedrooms | Down comforters, minibar, in-room safe, desk
Exterior
Exterior
5 outdoor pools
Suite, 1 Bedroom, Balcony, Sea View | Down comforters, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • Pool
  • Gym
  • Room service

Explore the area

Map
No. 76 Haitang Beilu Haitang Bay, Sanya, Hainan, 572013
  • China Duty Free Sanya Duty Free Shop
    5 min drive
  • Haitang Bay
    6 min drive
  • 康莱德酒店怡园全日餐厅
    6 min walk
  • Sanya (SYX-Phoenix Intl.)
    43 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (View)

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Garden View

Room, 2 Double Beds, Balcony, Garden View | Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Garden View

  • 527 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Sea View

Suite, 1 Bedroom, Balcony, Sea View | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 1614 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access, Poolside

Suite, 1 Bedroom, Pool Access, Poolside | Pool | 5 outdoor pools

Suite, 1 Bedroom, Pool Access, Poolside

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony, Garden View

Family Room, 1 King Bed, Balcony, Garden View | Down comforters, minibar, in-room safe, desk

Family Room, 1 King Bed, Balcony, Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Sea View

Room, 1 King Bed, Balcony, Sea View | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (View)

Room, 2 Double Beds, Balcony (View) | Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony (View)

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Sea View

Room, 2 Double Beds, Balcony, Sea View | Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Sea View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Pool | 5 outdoor pools

Room, 1 King Bed, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access

Room, 2 Double Beds, Pool Access | Pool | 5 outdoor pools

Room, 2 Double Beds, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Sheraton Sanya Resort

Pool
Spa
Kids pool
Waterslide
4.4 out of 5, Excellent, (95)
The price is $141
per night
$164 total
includes taxes & fees
Jan 2 - Jan 3
Sheraton Sanya Resort

About this property

Sheraton Sanya Haitang Bay Resort

4-star Sanya resort, connected to a shopping center in Haitang District
Catch some rays at the nearby beach or spend the day relaxing at Sheraton Sanya Haitang Bay Resort's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
Sheraton Sanya Haitang Bay Resort offers 500 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Sanya resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Sheraton Sanya Haitang Bay Resort features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 38750 square feet (3600 square meters) include conference space. This Mediterranean resort also offers a children's pool, a health club, and a steam room. A roundtrip airport shuttle during limited hours and a shopping center shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Sanya Haitang Bay Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Feast - This restaurant specializes in international cuisine.
Steam N Spice - This restaurant specializes in Chinese cuisine.
Yue - This restaurant specializes in Chinese cuisine.
Inazia - This restaurant specializes in Asian cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 9:30 PM
  • Airport shuttle available during limited hours
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 238 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Feast
  • Inazia
  • Steam N Spice
  • Yue

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 38,750 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 per person
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haitang
Sheraton Haitang
Sheraton Haitang Resort
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort
Sheraton Sanya Haitang Bay Resort Hainan
Sheraton Haitang Bay Resort
Sheraton Haitang Bay
Sheraton Sanya Haitang Bay
Sheraton Sanya Haitang Bay Resort Sanya
Sheraton Sanya Haitang Bay Resort Resort
Sheraton Sanya Haitang Bay Resort Resort Sanya

Sheraton Sanya Haitang Bay Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Generally the stay was good. All the staff in the hotel were very helpful. The lady who cleaned our room were especially very helpful and always having smile on her face. Downside was Room was pretty old .. and smell of sewage came out from the bathroom every night
Stayed 4 nights in Aug 2024

8/10 Good

Yi Lin

Stayed 5 nights in Sep 2023

10/10 Excellent

April

Stayed 2 nights in Jul 2022

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay In Sanya
Wonderful trip with my family of 5 to Sanya. The staff is as amazing and checked on us daily. The food was delicious and New Years Eve did not disappoint. My only recommendation is that they stock the bars with more cold drinks. We had to walk to get sodas that they happened to have. No coke and just a variety of coldish cans of sodas. Otherwise a fabulous trip!
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.
Stayed 8 nights in Jul 2019

8/10 Good

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

wei ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but pricey restaurants
Everything was very good. Menu price for restaurants within the hotel was extremely overpriced comparing to other hotels at similar class. For instance, a bowl of beef noodle cost RMB98 which the amount of beef was minimal. Buffet breakfast price is set at RMB195/person approximately.

6/10 Okay

Man Wai, Macau SAR

Liked: Cleanliness, property conditions & facilities, room comfort
Not surprise!
The hotel is in good shape and good maintenance. Most of the staff are friendly but the HR still have a lot in training. The swimming pool is far to shallow for tropical weather. It is in fact a big bowl of hot soup all day!

8/10 Good

Roberto, Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, service so so
The service is not great but all the rest it is. Very unexperienced personnel.

8/10 Good

HLTan

Liked: Cleanliness, staff & service, room comfort
Fantastic Family Getaway
Perfect lodging to experience the beautiful shoreline of Sanya. It has plenty of recreational amenities and F&B outlets to fulfill the needs of family especially for younger kids.

10/10 Excellent

Can

Stayed 1 night in May 2024

10/10 Excellent

sangin

Stayed 2 nights in Sep 2023

10/10 Excellent

Melody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Sung Hyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

SUK FAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
룸 청소 좀 깨끗히 해주세요
오래전에 갔을때 너무나 편안하고 깨끗하고 좋았던 기억에 7년만에 다시 찾았는데..역시 세월에 장사 없나봅니다..전체적으로 좀 낡은 느낌이었는데 뭐..그정도는 괜찮았습니다..그런데 룸 청소 상태가 아주 별로더라구요..처음 체크인해서 들어갔는데 바닥에 먼지 및 뭐가 떨어진게 그대로 있었고 테이블 역시 깨끗하지 않은 얼룩진 상태였습니다..커텐에도 뭔가 뭍은 얼룩이 있었구요..하루밤을 지내고 다음날 청소가 끝난상태였는데 첫날 바닥에 떨어졌던게 그대로 있었고 전날 저녁에 씻고 떨어졌던 머리카락도 그대로였습니다. 이 호텔 바닥 청소 안하는거 같습니다..호텔 조식도 예전엔 꽤나 종류도 다양하고 먹을게 많았는데 중국식으로 많이 변하고 해남도 과일 맛있다던데 과일도 정말 그냥 그렇더라구요..호텔치고 남은 음식 정리하는것도 손님들 다닌데는 훤히 보이는게 청결해 보이지 않았구요. 제가 전에 갔던 너무나 좋은 기억이 있어서 그런지 이번에 실망도 좀 컸습니다..그치만 여전히 수영장은 좋았습니다..8살 아이와 같이 갔는데 각각의 수영장을 돌아다니며 정말 재밌게 놀고 왔습니다..다른건 몰라도 수영장은 최고구요..룸 청소 및 서비스 개선은 좀 필요할 거 같습니다
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
酒店整体环境还不错，有的前台服务人员很热情，也很贴心；第二次入住前台服务不到位。
Stayed 1 night in Aug 2019

10/10 Excellent

HANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편한공간과 서비스에 만족합니다.
Stayed 3 nights in Jun 2019

8/10 Good

Nils

Liked: Staff & service, room comfort
Disliked: Cleanliness
Greit nok - kunne håpet på noe bedre
Behov for litt tettere oppfølging av vask og renhold, samt vedlikehold.
Stayed 14 nights in Dec 2018

10/10 Excellent

HUEI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值!!!!!推薦大家一定要來
這種價錢可能住到等級如此高檔的飯店,真是太物超所值了!!!!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
청소가 제대로 안되있고 나무조경이 많아서인지 모기가 엄청나요ㅠㅠ 식사도 그럭저럭.. 키즈풀은.. 사진과 달리 시설이 낡았어요
Stayed 1 night in Sep 2018

4/10 Poor

Kay, 台灣

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2018

6/10 Okay

Million, HK

Disliked: Room comfort
房间异味重
入住两天因为有团体接待活动，酒店大堂吵杂，办入住等候久，下午3点仍未有清洁好得房间。入住后房间异味重。
Stayed 2 nights in Mar 2018

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景视线很好，住宿舒适，在海棠湾区域属于性价比较高的酒店，唯一美中不足的是离市区较远
Stayed 3 nights in Mar 2018