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Monte Serrat Hotel

3.0 star property

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Photo gallery for Monte Serrat Hotel

Hallway
Free daily buffet breakfast
Minibar, in-room safe, blackout drapes, free WiFi
Indoor spa tub
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Breakfast included

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Gonzaga Beach
    ‪5 min drive‬
  • José Menino Beach
    ‪5 min drive‬
  • Santos Harbor
    ‪7 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪58 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis budget Santos Gonzaga

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (1002)
$58 nightly
The price is $58 total
includes taxes & fees
ibis budget Santos Gonzaga

About this property

Monte Serrat Hotel

3-star Santos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Monte Serrat Hotel features 2 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This Santos hotel also offers an arcade/game room, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Monte Serrat Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 161 out of 446 reviews
Rating 8 - Good. 145 out of 446 reviews
Rating 6 - Okay. 85 out of 446 reviews
Rating 4 - Poor. 28 out of 446 reviews
Rating 2 - Terrible. 27 out of 446 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

ALEKSANDRO

Business traveler
Liked: Cleanliness

moderado...passivo de melhorias.

muito barulho no andar onde fica as camareiras, conversas altas e batidas de portas estupidas.
Stayed 4 nights in Mar 2025

8/10 Good

Gilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gabriele

Stayed 2 nights in Feb 2025

10/10 Excellent

Viviane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patrícia Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stefane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

orlando junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Arthur

Stayed 1 night in Feb 2025

10/10 Excellent

Margareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa porem a localização nao muito

Foi boa, só se atende se vc irá de carro pois quem for usar transporte publico ou pegar carro de app vai gastar e perder tempo pq é distante da praia
Stayed 1 night in Feb 2025

10/10 Excellent

Jordane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, no centro próximo ao porto pra quem vai fazer cruzeiro , muito limpo , funcionários educados, bom atendimento, muito limpo e organizado, excelente café da manhã. Gostei muito
Stayed 1 night in Feb 2025

6/10 Okay

nina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Francisco Abraão Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bom ,estadia satisfatório,um ótimo café da manhã,com certeza indico o hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

8/10 Good

Paulo Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza no chão, não teve toalhas de rosto e shampoo. Atendentes no café muito desatenciosas.
Stayed 1 night in Jan 2025

10/10 Excellent

Vera Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025